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Tameron Kia of West Bank
Harvey, LA
939 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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939 Reviews of Tameron Kia of West Bank
Verified Customer
November 11, 2023
After attempting to schedule an appointment, I was advised to bring the vehicle in early the next. I arrived at 7:25am, before opening and was 3rd in line. I was told it would be two hours, due to ser advised to bring the vehicle in early the next. I arrived at 7:25am, before opening and was 3rd in line. I was told it would be two hours, due to service on a first-come first-served basis. Service did not begin until I had to physically return to the dealership to check on service, due to numerous calls being unanswered and transferred over a span of 45 minutes. This was after 3:00pm. I was told service would be completed at 5:00pm and I arrives at 5:11. The vehicle was just being brought for a test drive. Upon its return at 5:30pm, I noticed the tire rotation service had not been performed. The service advisor had to the perform the tire rotation himself, due to all technicians being gone for the day. This was completed after another 39 minutes of waiting, but left the total services incomplete. Due to the late tire rotation, the front end alignment was not performed with the proper tires on the front of the vehicle. I appreciate the way Christian handled the issues, but am appalled the way the rest of the staff managed the issues and their unapologetic demeanor. More
by HAWKINSJOSHUAM
Employees Worked With
Tim Colson, Christian Villegas
November 10, 2023
Left multiple voicemails to Vickie Castaneda asking about my motor replacement for my 2017 Kia sorento she has not yet reached out to me this has been 4months to date my motor replacement for my 2017 Kia sorento she has not yet reached out to me this has been 4months to date More
by honda4003x
Employees Worked With
Vickie Castaneda
November 07, 2023
Taylor was amazing and very helpful with all needs I had while my car was being serviced at Ray Brant. The repairs came back well and I am moderately satisfied with them. The only negative feedback I have i while my car was being serviced at Ray Brant. The repairs came back well and I am moderately satisfied with them. The only negative feedback I have is that my car came back to me with about a 1.5 inch scratch on my hood AND when repairing the broken window, all the excess glass was still inside of my car door, to which I had to remove myself. (There is still glass left in my door, I wasn't able to get it all). More
by ALIX.THIBODEAUX
Employees Worked With
Vickie Castaneda, Taylor Garcia
November 05, 2023
Our saleswoman and finance department gave us exceptional service. We are very happy to have chosen Ray Brandt to purchase our new vehicle. Hopefully next time I will be able to transfer ownership to my son. service. We are very happy to have chosen Ray Brandt to purchase our new vehicle. Hopefully next time I will be able to transfer ownership to my son. Thank you so much for your help. More
by lacleom
Employees Worked With
Christine Williams, Bryan Morris, Harold Cochran
November 01, 2023
We come from Metairie and pass another Kia dealership to come to Ray Brandt Kia for the wonderful service. Thanks for all the help and great service! come to Ray Brandt Kia for the wonderful service. Thanks for all the help and great service! More
by HENPEGMER10Z
Employees Worked With
Vickie Castaneda, Taylor Garcia, Joseph Miller, Christian Villegas
