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Tamiami Ford Inc

Naples, FL

4.3
253 Reviews
Tamiami Ford is a new Ford and used car dealership in beautiful Naples, FL. We take care of all of your automotive needs under one roof! Tamiami Ford has over 1000 new Fords and pre-owned vehicles available. Whether you are wanting a car loan or lease for the purchase of your new or pre-owned vehicle, need auto service repair and maintenance , collision repairs , or you need to purchase genuine Ford parts, you’ll never experience any less than our 100% effort to ensure your 100% satisfaction. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Tamiami Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory. As a family-owned and operated business since October 1973, Tamiami Ford is one of the highest regarded dealerships in southwest Florida! Residents and customers have honored us by voting for us in the Best of Naples and the South Florida Choice Awards, for nine years in a row, The dealership has won multiple gold and silver recognitions in several automotive categories. We know we would not have achieved this level of success without the support of our surrounding communities, and we promise that we will do everything in our power to earn the honors bestowed upon us.
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1471 Airport-Pulling Rd N

Naples, FL

34104

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Showing 253 reviews

December 29, 2023

Bought our Ford Escape. Very pleased with how helpful and professional Henry was. 12/28 More

by nearyrm@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Rodriguez
Jan 02, 2024 -

Tamiami Ford Inc responded

Thank you for this 5-star review of Tamiami Ford, Inc.! We will pass along your kudos to Henry. Congratulations on your Ford Escape!

December 02, 2023

Disorganized, extremely overpriced, and tough to deal with. Getting service is a nightmare of waiting and confusion. More

by Allpat310@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan —————-?
Dec 04, 2023 -

Tamiami Ford Inc responded

We're sorry to read about your experience. We strive for organization, fair pricing, and ease of service - it's clear we fell short during your visit. Your feedback is important in helping us improve our services, so thank you for sharing this with us. If you'd like to discuss further or have any other concerns, please reach out directly. Thank you, AJ Zellers - Administrator - (239) 643-3673

November 23, 2023

Both my sales associate and the financial manager made this experience of purchasing an automobile the best In 60 years and the purchase of 25+ cars. More

by dwainemurphy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Chillington
Nov 26, 2023 -

Tamiami Ford Inc responded

We're delighted to know that our team at Tamiami Ford, Inc. made your car buying experience the best one yet! Thanks for choosing us and we hope you enjoy your new ride!

November 16, 2023

We had an appointment to look at a vehicle, drove over an hour to get there and they said it was sold when we arrived. They did not give us a courtesy call. More

by Bmullinax58
Recommend Dealer
No
Employees Worked With
Max Alfonzo
Nov 17, 2023 -

Tamiami Ford Inc responded

This feedback is very disappointing to receive. It is never our intention to inconvenience our customers, and I apologize for the mixup with your scheduled appointment. I will share your feedback with our team so we can work on improving our communication moving forward. I understand your frustration, but if there is anything we can do to assist you, please don't hesitate to reach out. Thank you. AJ Zellers - Administrator - (239) 643-3673

November 16, 2023

Excessive delay even if you have an appointment. They wanted me to change the 4 tires because they had more than 15 punctures between them. When seeking a second opinion, there were only 3 puncture More

by Ilya Forcade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown name
Nov 16, 2023 -

Tamiami Ford Inc responded

Dear Ilya, I wanted to address a matter of significant importance, namely, the issue of liability. In our line of work, this is a subject that we handle with utmost seriousness. We strictly adhere to all safety protocols and guidelines, and under no circumstances would we advocate for any practice that may compromise the safety of the technician, the service writer, or the store. In reference to your case involving multiple puncture holes in your tires, it is our strong and professional advice that they be replaced. This is not a matter of salesmanship, but a question of safety. Would you be willing to discuss this further? I am available at your earliest convenience and would value the opportunity to address any concerns you might have. Please feel free to reach out to me, A.J. Zellers, General Manager at Tamiami Ford at 239-643-3673 Ext 1303.

November 09, 2023

Courteous and on time. They even ran my car through the car wash I didn’t expect that More

by Johngee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and Emilee
Nov 09, 2023 -

Tamiami Ford Inc responded

Johngee, thanks so much for the 5-star review of Tamiami Ford, Inc.! We look forward to assisting you next time.

October 31, 2023

Quick and efficient and very friendly. Also a comfortable waiting room while you wait. Web site is easy to use in requesting appointments. More

by r-saasland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Oct 31, 2023 -

Tamiami Ford Inc responded

We're glad to know you found our service quick, efficient, and friendly at Tamiami Ford. We aim for an easy and comfortable experience both in person and online! Thanks for the review!

October 17, 2023

Excellent customer service and beautiful car. Thank you all for making it a nice car buying experience. Sales consultant Bob Bissonette was so helpful and informative. More

by peggylasvegas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Bissonette
Oct 17, 2023 -

Tamiami Ford Inc responded

Thanks for choosing Tamiami Ford, Inc. for such a special purchase! It's great to hear that Bob provided helpful information and ensured a pleasant experience for you. Enjoy the ride in your beautiful new car!

October 15, 2023

My service advisor, Leo excellent kept me up-to-date needed a car. Cynthia went on and beyond to make sure I had a car that day between those two I had an excellent experience. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo ,Cynthia
Oct 16, 2023 -

Tamiami Ford Inc responded

Mike, we're delighted to know that Leo and Cynthia went above and beyond for you at Tamiami Ford. Thanks for sharing your excellent experience with us!

Oct 16, 2023 -

Mike responded

Wonderful experience

September 18, 2023

First off, I’m very happy with the pre-owned 2016 F150 I purchased from them. My salesman, Jose, was top notch and a pleasure to deal with. In fact, all the sales staff I encountered were great. When I got More

by castleguard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose
Sep 19, 2023 -

Tamiami Ford Inc responded

Thank you for choosing us for your recent purchase of the F-150. I wanted to take a moment to express my sincerest apologies if any of our staff came across as less than professional during your experience with us. In particular, I want to acknowledge that Jose should have clarified the conditions of the sale at the outset. I assure you that we put significant emphasis on clear communication during our training sessions, and I will personally address this matter with Jose to prevent similar misunderstandings in the future. Regarding the financing options, we collaborate with numerous banks and due to the current high interest rates, credit unions occasionally offer more competitive rates. However, to access these rates, customers need to be credit union members, which is the information we rely on our customers to disclose. I understand that this information should ideally have been requested by your salesperson prior to finalizing the deal and I again offer my apologies for the oversight. On the matter of the reported service issue, let me express my regret for the lack of communication you faced. It is our policy to keep our customers in the loop at every stage of their journey with us. I will personally ensure both the sales and service teams understand the importance of regular updates to customers, regardless of the status of the vehicle. I am grateful for your feedback, which helps us improve our services, and I deeply appreciate your business with us. If you have any further concerns or if there's anything else you'd like to discuss, please do not hesitate to reach out. Best Regards, A.J. Zeller - General Manager - 239-643-3673

Sep 19, 2023 -

castleguard responded

Mr. Zeller, I appreciate your response. Jose should be commended on how helpful he was. I had originally come for a different vehicle, and after driving it, decided there were issues with it I couldn’t overlook. I’m mostly a GM guy, so wasn’t even considering an F150. Jose was fantastic with offering different alternatives from what I originally came for. If not for him, I likely would have looked elsewhere. In terms of the finance side, this is the first vehicle we’ve purchased in Florida. Previous vehicles were all purchased in Washington state, so from our experience a current membership to a credit union wasn’t required, and the finance manager was free to search the best rate period. If that’s not the case here in FL, then I apologize for assuming so and the subsequent complaint.

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