Tamiami Ford Inc - Service Center

The "battery light" and the "Check Charging System" came on and I measured the voltage 16 plus volts. The next day I took the 01 Windstar to Tamiami Ford; the car checked out normal so Charging System" came on and I measured the voltage 16 plus volts. The next day I took the 01 Windstar to Tamiami Ford; the car checked out normal so I went home with no action (I understand an intermittent problem that can not be repeated.) The next day the "battery light" and the "Check Charging System" came on and I measured the voltage 16 plus volts. I drove to Tamiami Ford and did not turn the car off. Since Jeff was busy, Jose started the paper work and verified that the car was indeed acting as I said. The decision was made to replace the alternator under warranty at no additional cost. I was very pleased with the whole professional experience! Gordon M. Brown More

I was impressed with the friendly customer service including the drop-off ride that made it easy for me to bring in my car. The service work was done on schedule, it corrected the problem, and every including the drop-off ride that made it easy for me to bring in my car. The service work was done on schedule, it corrected the problem, and everything was explained to me. I recommend Tamiami Ford! More

We are always extremely pleased with the personnel at Tamiami Ford here in Naples. We never have a long wait period and always receive a ride to our home and a pickup when the service work has been comp Tamiami Ford here in Naples. We never have a long wait period and always receive a ride to our home and a pickup when the service work has been completed. Roy and Audrey Haase More

Every one I delt with in service was polite and prompt. They had a rental car there on the spot while my repairs were completed. They had a rental car there on the spot while my repairs were completed. More

I had a problem with a clip that broke on my 2012 Ford Mustang. The service rep stated Ford declined to fix it. I stated since it is under warranty; this should be fixed without me paying out of pocket Mustang. The service rep stated Ford declined to fix it. I stated since it is under warranty; this should be fixed without me paying out of pocket expenses. That is what happened, I had to pay for this out of pocket. I spoke to the Service Manager, his boss, and I sent an email to you stating the problem; and nothing got resolved to my satisfaction. Then I called Ford Customer Service for help, and the same result, no reimbursement for what I spent to have the clips/covers replaced. I then sent a letter to Ford Corporate Board of Directors; and opened a case with the Better Business Bureau; sent BBB all of the documentation. The end result is Ford agreed to reimburse me for the money I had to shell out that should have been warrantied. Ford prides itself on customer satisfaction, and I didn't experience that after what I went through. If and I say if I encounter another problem in the future, I am going right to Corporate to have my problem resolved. More

I'M ALWAYS SATISFIED. LOVE YOUR QUICK LUBE. EVERYONE IS FRIENDLY. I ESPECIALLY LIKE YOUR SHUTTLE SERVICE. THIS IS A REAL PLUS FOR SALES AS WELL AS SERVICE. FRIENDLY. I ESPECIALLY LIKE YOUR SHUTTLE SERVICE. THIS IS A REAL PLUS FOR SALES AS WELL AS SERVICE. More

Appointment was on time and the personel was friendly. Problem was found and fixed. Have always had couteous service and problems fixed in one appointment. The sales person, Doug (can't remember his last Problem was found and fixed. Have always had couteous service and problems fixed in one appointment. The sales person, Doug (can't remember his last name at the moment) has called or emailed periodically to make sure everything is okay. More

I was treated professionally by a friendly face when I brought my car in for service. My car was getting serviced for about 90 minutes. I was told that all work was covered under warranty after it was e brought my car in for service. My car was getting serviced for about 90 minutes. I was told that all work was covered under warranty after it was explained and shown to me what had been completed. I left the dealership 100% satisfied with the service and plan on returning in the future for all my Ford service needs. More

I gave this rating because they were fast and did the oil chabge in a timely manner w respect and quality, plus the prices were fair chabge in a timely manner w respect and quality, plus the prices were fair More

Have purchased several used. Also have had RVS I own serviced. They have always been helful, professional, and fair to deal with. I am from NY and have a Naples house. Wish my Ford dealer in NY was serviced. They have always been helful, professional, and fair to deal with. I am from NY and have a Naples house. Wish my Ford dealer in NY was as good. More