Tasca Audi Mohegan Lake

Horrendous service. Lack of service all around. No loaner car took 3 days to do the job. Had to hunt advisor down for updates after lack of messages of picking up phone. Lack of service all around. No loaner car took 3 days to do the job. Had to hunt advisor down for updates after lack of messages of picking up phone. Didn't even wash it. Service center in Fleetwood, NY is by far the best. I came to Mohegan since I moved to the area but learned my lesson. I rather drive 25+ miles to get to Fleetwood than to go back to Mohegan! More

Customer service Alex provided a great service overall. He is quite knowledgeable about audi cars. He accomodated us comfortably. The only recommendation I would make Alex provided a great service overall. He is quite knowledgeable about audi cars. He accomodated us comfortably. The only recommendation I would make for this dealership is to have a front reception area for sales specifically. More

Purchased Certified Audi A6 I drove 1.5 hours to Mohegan Lake Motors to look at an advertised used A6. The car was just as nice as advertised. I met and dealt with Howard Burma I drove 1.5 hours to Mohegan Lake Motors to look at an advertised used A6. The car was just as nice as advertised. I met and dealt with Howard Burman. He provided my son and I an excellent experience, and test drive, that culminated in a sale. I found Howard to be knowledgable and professional. ( even to the point of programming my phone for the car ). This was the 6th Audi dealership I had visited, and found Mohegan Lake to mean what they say, and not exaggerate. I would recommend speaking with Howard if you need a new or used car. If the scale went to 10, I would rate Howard Burman and Mohegan a 10. More

Excellent I delt with Anthony on two different days. Very friendly and nice. Did what I asked with no problems. Great worker. I will work with him again for sur I delt with Anthony on two different days. Very friendly and nice. Did what I asked with no problems. Great worker. I will work with him again for sure. Easy to contact and worked fast and efficient to get the deal done. More

Exceptional service I would highly recommend Alfonso Rugierro and the Mohegan Lake Audi dealership to anyone looking for a new or pre-owned Audi. I came in alone to the I would highly recommend Alfonso Rugierro and the Mohegan Lake Audi dealership to anyone looking for a new or pre-owned Audi. I came in alone to the dealership with specifics in mind as to what I wanted in a car, and a price range that was on the conservative side for a luxury SUV. Alfonso worked with me to understand my needs. He has impressive knowledge, was professional and patient. He identified a car that was a perfect fit for me. I returned in less than 24 hours to pick up my pre-owned 2012 Audi Q5, loaded with features, in my budget, with low miles and an unmatchable warrantee in even in the colors I wanted. Before leaving, Alfonso provided (patient) instruction on every bell and whistle the car offers--and there are so many--more than I ever imagined! He even programmed my garaged door opener and synched my iPhone to the car. I believe I got an incredible value and excellent service for my money and am looking forward to continuing to do business with Alfonso of Mohegan Lake Audi. More

Rinarrt WOW what a great experience!!!! Alex Sultanov is very professional, courteous, knowledgeable, kind and a very efficient salesperson I ever worked with WOW what a great experience!!!! Alex Sultanov is very professional, courteous, knowledgeable, kind and a very efficient salesperson I ever worked with. I just bought my first pre-owned Audi Q7 and I must say I was very nervous, but Alex with his calm demeanor kept me calm and focused through the whole process and explained to me every detail of the transaction....I would highly recommend Mohegan Lake Audi and definitely go see Alex Sultanov he is AMAZING... Thank you Alex.... More

They went the extra mile I have to say that my overall experience with buying a used 2008 BMW 335xi from Mohegan Lake was pretty good. Mike went the extra mile and got me all I have to say that my overall experience with buying a used 2008 BMW 335xi from Mohegan Lake was pretty good. Mike went the extra mile and got me all of the information that I wanted with regard to the car. I'm out of state in NC so I could not view the car, in person, first but I wanted to ensure the options were as advertised before I hopped a flight to NY. Mike got me a bunch of pictures and even pointed out a few scratches on the rear bumper so that I was aware. Once I finally decided to proceed with the buying process Mike was very good with communicating with my credit union in order for me to secure the financing. They didn't budge much on the price but the owner did come down considering the scratches that were previously noted. I thought it very forthright of them to be upfront prior to my trip and I appreciated the honesty. Lastly, to my surprise the dealer included a very generous warranty for one year/10K miles on the vehicle at no additional cost to me. I've bought several used vehicles and many times they are sold as is and I've even purchased an after-market warranty in some cases to protect my purchase. This was an extremely welcome surprise. In conclusion I'd definitely do business with Mohegan Lake again. Unfortunately they are an out of state dealer so highly unlikely I'd purchase in NY again but if the need arises I'd do business with these guys. More

great service at mohegan lake audi First, the dealership looks great,clean and inviting. From the moment you walk in everyone from the owner,salesman,credit dept. to the car prep person First, the dealership looks great,clean and inviting. From the moment you walk in everyone from the owner,salesman,credit dept. to the car prep person treat you wonderfully.This is the best dealership I've had the pleasure to buy a car from.Our salesman,Anthony Augusta,was friendly, professional,helpful and very knowledgeable. I will recommend him and this dealership to anyone looking to purchase an Audi. More

I found Mohegan Lake Audi very professional in handling their customers. I confirmed to buy the car on Saturday and the car was at my door on following 3 Tuesday with all paper work, finance complete. I w their customers. I confirmed to buy the car on Saturday and the car was at my door on following 3 Tuesday with all paper work, finance complete. I would definitely recommend this Audi outlet to others. Thanks More

I recently purchased a pre-owned Audi A5 from Mohegan Lake and was serviced by Howard Burman. He quickly identified my needs and showed me a few cars that met my needs. He processed my transaction, gav Lake and was serviced by Howard Burman. He quickly identified my needs and showed me a few cars that met my needs. He processed my transaction, gave me a fair price and had me out of there in less than an hour. Exactly the kind of sales experience I was looking for. More