Tasca Automotive Group

I was looking for a newer Volvo for my wife. I searched I was looking for a newer Volvo for my wife. I searched vehicles on line and found that the best selection and prices were at Tasca. I was shocked I was looking for a newer Volvo for my wife. I searched vehicles on line and found that the best selection and prices were at Tasca. I was shocked with the inventory that the dealership had between Volvo, Ford and Mazda. I printed a few vehicles out and I was glad I did when I saw the number of vehicles on the lot. It was our first day out browsing actual vehicles. We were looking to trade her current Volvo in which we already knew she would be in the negative on the trade value. The salesman we dealt with was Ron DaSilva. He showed us 2 of the 3 vehicles with the 3rd being at the Seekonk dealership. We asked him what Tasca would be willing to give us on a trade for her vehicle. Since my wife works part time and she is the one making the payment, we needed to know what she was looking at for a payment. Well Ron needed to know that night whether we were buying the car. He worked out a number of $320/month with the only variable missing being the interest. I asked him to use his computer to give me an idea of the payment with different interest rates. He told me that the final payment would be about $380/month. I asked him what interest rate he based that upon and he replied, we don't know that until we close the deal. I should have walked out for good at this time. I told Ron to call us with a more definitive payment with interest. Having excellent credit, I called my credit union and found out that I qualified for a 3.9% interest rate for up to 6 years. When I returned home and went onto the Tasca website, I plugged the numbers in using the bottom line financed amount given to me by Ron with a 3.9 rate and my payment was only $358/mo. Then the day we went to pick the car up we noticed two large scratches on the hood which neither my wife nor myself noticed the first day. Ron's response was "what do you expect your buying a used car." He is a true used car salesman. One week in the E-brake locked up so we brought it in for service. When we got the car back it had more scratches on it that were not there prior. In addition, there was a stress fracture in the lowere moulding below the driver's door. I brought it to two friends who are mechanics and they told me that it appeared as though the car was put on the lift wrong and thats what caused the crease in the moulding. We brought it back to have mud flaps put on and also have the damage repaired. Don't you know, when it came out of service there was yet more scratches and scuffs that were not there prior. Chris, the service manager, was very nice to us and could not be more apologetic. It wasn't his fault he sits at the desk in service. Needless to say, I will not be bringing the car back to Tasca for service! As far as their motto, "you will be satisfied", I was not satisfied. More

My purchase of a new vehicle included a trade-in. Steve Lawrence was very friendly and helpful. He took the time to research the best possible value for the vehicle I was trading in. He also explained the Lawrence was very friendly and helpful. He took the time to research the best possible value for the vehicle I was trading in. He also explained the features of the new vehicle and answered any questions I had. Eva Bickford was also very friendly and thoroughly explained the paperwork and extended service plans available. The entire transaction went smoothly. More

I was dealt with respect and courtesy. Everything was accomplished in a timely manner, just one day. I like the car and got more than I expected. accomplished in a timely manner, just one day. I like the car and got more than I expected. More

Walked in to check on some cars and met salesman as we walked in. After talks and looking at some cars, we walked out buying one. walked in. After talks and looking at some cars, we walked out buying one. More

My experience at Tasca here it goes… before going car shopping I had done a moderate amount of research prior to at the Tasca dealership. I was leaning to a particular model and needed a test drive to ma shopping I had done a moderate amount of research prior to at the Tasca dealership. I was leaning to a particular model and needed a test drive to make my decision. I was planning to trade in and trading up my fairly new Subaru Forester which was purchased from a family member at below listed cost. This transaction allowed me to have a substantial amount of equity in the vehicle which I hoped to apply to the new car purchase. I was interested in either a Ford Edge or a Lincoln MKX. From the moment I entered the showroom I was ‘sized up’. Granted, I had just come from the gym and was wearing gym appropriate attire and a baseball hat. For some reason the chatty salesman was more focused on the local coaches and institutions for which they had vehicle contracts with. I was able to test drive both vehicles and was about to make a decision on a nicely equipped Lincoln MKX. When I returned back into the showroom to run numbers – conversation shifted from business to sport radio. After fielding several irrelevant questions about what I do and where, he swiftly brought in his sales manager to subject me to further sports banter. I allowed the manager to blather on for approximately 10-15 minutes to which I asked where did the original salesman go? (Over the sales manger’s shoulder just outside of the showroom floor I saw my salesman meeting with appointment- apparently a bigger fish.) The manager went back to his athletic feats of foolishness to which I rose to my feet and headed for the exit. At or around the door the original salesman and the manager stopped me and asked why I leaving … it’s obvious you don’t need MY business gentleman. Bottom line – they never looked at my trade or reviewed my total cash lay down …what a waste of time. I ended up going to another dealership and received better customer service and no hustle. Good luck Tasca – I will never go back to that club house. More

Still waiting for a set of car mats. Mats did not come with the car was told they were ordered have been waiting about 2 weeks now. Mike was great very respectful and answered all questions asked. with the car was told they were ordered have been waiting about 2 weeks now. Mike was great very respectful and answered all questions asked. More

The whole process was smooth and we didn't feel pressured. Jeff and Eva both worked with us to customize the car and financing, which was a relief as this was our first time buying a new car. Tha pressured. Jeff and Eva both worked with us to customize the car and financing, which was a relief as this was our first time buying a new car. Thanks for making it easy! More

Your sales manager was very rude and insulting. He said to the salesman who was helping me "I'm not very happy with this customer", then he came out of his office and said to me "I'm going to fire you as a to the salesman who was helping me "I'm not very happy with this customer", then he came out of his office and said to me "I'm going to fire you as a customer". This was all due to a used car that I had purchased and requested some repairs on. I ended up returning the car for a refund because he refused the repairs. I probably would have purchased a new car if these repairs could not be done under the warranty. But not after the way I had been treated. More

As all my purchases at Tasca an absolute pleasure every step of the way. I use to buy all my trucks from Joe who retired and my past two from Chanty who is excellent. He is very knowledgable on his vehicle step of the way. I use to buy all my trucks from Joe who retired and my past two from Chanty who is excellent. He is very knowledgable on his vehicle, he strives to give me the best deal possible. He is also very efficient with his time management skills. He is a positive asset to the Tasca team. Eva in finance also an expert on what she does to obtain financing within your budget. Tasca promotes a positive attitude towards it's employees and it shows to us as customers. The service department is the best I have ever experienced, I like the way they always keep you updated on what service is being done. I have always been treated well by all. I always reccomend Tasca for anyone I know. Thank you. David R. Miner... More

Mr Miller was very careful to home in exactly what I was interested in for a vehicle. I found him to be very knoledgeable; and on the very few things he wasn't absolutely sure of; he got the information ime interested in for a vehicle. I found him to be very knoledgeable; and on the very few things he wasn't absolutely sure of; he got the information imediately. I was struct by his complete honesty and willingness to satisfy us; so much so that we bought the car on the first visit. Honesty and trust are very high on my list of good personal traits. More