
Tasca Buick GMC Clearwater
Clearwater, FL
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Thumbs up Jack and the whole service dept did I great job of keeping me informed and providing the best possible service for my Envoy. The waiting area is cle Jack and the whole service dept did I great job of keeping me informed and providing the best possible service for my Envoy. The waiting area is clean and comfortable. The crew skilled and friendly. More
Recent Service Going to the dealership is like visiting family, everyone friendly and will to make sure you get what you need. Having the free back and forth from ho Going to the dealership is like visiting family, everyone friendly and will to make sure you get what you need. Having the free back and forth from home makes it very easy to get the car serviced. My Service advisor Dan is the best! More
Service Everyone was very nice and very polite. I was in and out fairly quickly. They were informative about what they were doing with my truck Everyone was very nice and very polite. I was in and out fairly quickly. They were informative about what they were doing with my truck More
Regular service Great service and great people At Dick Norris GMC . Jack has been my go to guy for the last four vehicles. He is the best. He is personable and comp Great service and great people At Dick Norris GMC . Jack has been my go to guy for the last four vehicles. He is the best. He is personable and completely explained what was done. More
Excellent service have We have been dealing with Jack since we brought the car to Florida .we can depend on him to keep our car in good working order. If we have any issues We have been dealing with Jack since we brought the car to Florida .we can depend on him to keep our car in good working order. If we have any issues with our car we do not even think of going to any other garage.. we are very pleased with the service we receive from Jack and Dick Norris dealership. More
Excellent Service Mr Bennett was professional and explained all the repairs that were needed. The Car Service was excellent and the driver was professional. I will re Mr Bennett was professional and explained all the repairs that were needed. The Car Service was excellent and the driver was professional. I will return when I need any service. More
Great service Even stopping by without an appointment. .you are treated with kindness and respect. It is always a pleasure to work with Dan Pecorelli. Any proble Even stopping by without an appointment. .you are treated with kindness and respect. It is always a pleasure to work with Dan Pecorelli. Any problems have always been solved in one visit. More
Happy and cared for This was the first dealership a felt comfortabe. I didn't feel scammed. I felt they really worked with me and for me. From the salesman. Eric perkins. This was the first dealership a felt comfortabe. I didn't feel scammed. I felt they really worked with me and for me. From the salesman. Eric perkins. Management finance and don from service. Nice experience. Looking forward to my next visit More
Problem Solved My 2008 Buick Lucerne developed a noise in the left front wheel on Saturday 2/10/18 after sitting for 4 days in a driveway while visiting relatives in My 2008 Buick Lucerne developed a noise in the left front wheel on Saturday 2/10/18 after sitting for 4 days in a driveway while visiting relatives in Clearwater. I had driven down from upstate New York with no problems and was planning on continuing my trip to Sarasota and Naples on Tuesday 2/13/18. After driving around a bit on Sunday 2/11/18, I decided I needed to have this problem looked at by professionals. Sunday night 2/11/18, I emailed the Dick Norris Dealership to see if I could possibly get my car in for an evaluation the next day, Monday 2/12/18. I wasn't real hopeful that it would be possible, but gave it a try anyway. I had used this dealer ship on previous trips for oil changes on an older car and been satisfied with their service and professionalism. Shortly after sending my email, I received two emails from the dealership stating they could make an appointment for 7 AM on 2/12/18 or a later time if more convenient. I picked 8 AM because i was then staying at Clearwater Beach and had no idea how long it would take to get from there to the dealership. I drove to the dealership and Mike Bennett, Service Advisor, took prompt care of me. He test drove the car around the dealership parking lot, heard the noise, and thought it was a wheel bearing. He showed me where the waiting area was and got my car started on the repairs. A short time later, he took me out in the shop, introduced me to Brian, the mechanic checking out my car, and gave me an estimate of what the cost would be for repairs. He then suggested that the Courtesy Van take me back to my hotel while the repairs were being made and they would come get me when they were completed. It doesn't get any better than this. About 5 PM, the Dealership called, stated the car was repaired, and Cliff, the Courtesy Van driver, was on his way to pick me up and take me back to the dealership. After arrival at the dealership, Mike and Brian showed me the parts they had replaced, and directed me to the payment counter. I have driven the car approximately 150 miles since the service and everything appears to be fine. You guys saved my trip and allowed me to spend a day at the beach instead of sitting around a waiting room. Thank you for a job well done and a pleasurable experience. I would recommend your dealership to anyone needing help with their vehicle. More
First Oil Change My experience couldn't have been better. I was driven to and from work in your courtesy van and was treated like a VIP by Dan in Service from the mom My experience couldn't have been better. I was driven to and from work in your courtesy van and was treated like a VIP by Dan in Service from the moment I arrived with my car. Your service department as well as your courtesy van driver truly went above and beyond to make my oil change a pleasant experience. More