
Tasca Buick GMC Clearwater
Clearwater, FL
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Very friendly and fast service Jack was friendly, helpful and efficient. The service work was completed quickly. Everything was completed the way I would have expected, but this su Jack was friendly, helpful and efficient. The service work was completed quickly. Everything was completed the way I would have expected, but this survey is a royal pain in the butt. Just let me check the boxes and give the employees a great rating which they deserve and can this stuff. More
Always a great experience at Dick Norris! Our service rep, Jack Strehle is the best!!! The overall experience is top notch every visit. We would recommend this dealership to all of our friends Our service rep, Jack Strehle is the best!!! The overall experience is top notch every visit. We would recommend this dealership to all of our friends and family. More
Awesome Sean in the service department was great. Made sure I was dropped off and picked up on time .Also quality work.Thank you.Nancy Thomas Sean in the service department was great. Made sure I was dropped off and picked up on time .Also quality work.Thank you.Nancy Thomas More
Safety recall My hood was not latched and i discovered so when it began fluttering at 60 mph on us 19. Not happy about such a negligent and dangerous blunder. My hood was not latched and i discovered so when it began fluttering at 60 mph on us 19. Not happy about such a negligent and dangerous blunder. More
Excellant service. Thought the service was friendly and courteous. Wasn't pressured into performing more than I requested. Comfortable waiting area with complimentary c Thought the service was friendly and courteous. Wasn't pressured into performing more than I requested. Comfortable waiting area with complimentary coffee made the wait pass quickly. More
40,000 mile maintenance Transmission, AC, brakes flushed and cleaned. Service was prompt and took less time than originally estimated. Waiting room/showroom was clean, frien Transmission, AC, brakes flushed and cleaned. Service was prompt and took less time than originally estimated. Waiting room/showroom was clean, friendly, and modern. Enjoyed the refreshments. More
Service with a smile Good place to get car serviced. Jack Sttehle, best service representative. Knowledgable, kind, experienced, helpful, fair. Service techs..awesome also Good place to get car serviced. Jack Sttehle, best service representative. Knowledgable, kind, experienced, helpful, fair. Service techs..awesome also. Would highly recommend this business for either a car purchase or service. More
Customer retention fix process Went for an oil change and left the discount coupon at home. Instead of giving me a discount they up sold me a tire rotation to get "the discount" end Went for an oil change and left the discount coupon at home. Instead of giving me a discount they up sold me a tire rotation to get "the discount" ended up costing more than I wanted in the first place for the oil change. Besides this usually a better experience. I guess I won't forget my cupon next time. As a guy who works full time and has limited spare time I don't keep coupons in my wallet. Also to fill out the fields for car model and person below I worked with have nothing to do with my experience.. Get organized. I hope all the best. They can keep the $10 discount code that they sent in my e mail for doing this survey. More
Excellent Service Experience Once again had an excellent service experience with Mike Bennett. From the time I pulled up for an early morning reservation, keeping me informed and Once again had an excellent service experience with Mike Bennett. From the time I pulled up for an early morning reservation, keeping me informed and explaining the service needs for my vehicle, which for the first time needed front brake pads, Mike was informative and exact in explaining everything. When I arrived to pick up my vehicle, Mike quickly got me to the service counter answered any questions I had. The counter help was efficient and engaged my 9 year old son in friendly conversation. She even offered him some soft serve ice cream, telling me he can't wait until I need to take my Yukon Denali in again for service. As I was leaving, scanning the Info screens to make sure the oil change was reset, noticed that my tire air pressure gauge wasn't reading. I put down my window and asked the Service Manager, Toby Gaugh, if while driving it will connect. He asked me to wait a quick moment, grabbed a reset device and quickly reset the tire monitors that were disconnected due to the tires being rotated. Again, exceeding expectations for exceptional service from the whole team. More
keeps you informed friendly people keeping me informed along the way gives Dick Norris a small town feel and got the job done right using the help from GM available to t friendly people keeping me informed along the way gives Dick Norris a small town feel and got the job done right using the help from GM available to them More