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Tasca Buick GMC Clearwater - Service Center

Clearwater, FL

4.4
534 Reviews

534 Reviews of Tasca Buick GMC Clearwater - Service Center

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February 28, 2024

Clean fast service , price high for oil change Service should include a free car wash and vacuuming inside More

by dalesr32001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Gaugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kennedy
Feb 29, 2024 -

Tasca Buick GMC Clearwater responded

Thank you for taking the time to provide this feedback, Dale. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, The Tasca Buick GMC Clearwater Team

January 19, 2024

Had a problem with my Encore and the service people at Tasca took good care of it. Very happy More

by rldunc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby, Dave
Jan 22, 2024 -

Tasca Buick GMC Clearwater responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Tasca Buick GMC Clearwater Team

January 18, 2024

We have always had excellent service from this dealership. They keep you informed about the progress of your repairs. They let you know what is necessary to be done for your safety and what ite More

by SueG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kennedy
Jan 21, 2024 -

Tasca Buick GMC Clearwater responded

Sue, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Tasca Buick GMC Clearwater. If there is anything more that we can do, please come back and see us again. Take care! Best, The Tasca Buick GMC Clearwater Team

November 22, 2023

Went on 11/6 to get an oil change. Everything went as planned. Took it back on 11/22 to get front and rear brake rotors and pads serviced. When I picked it up, it seemed to be running More

by codymccarroll09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Tasca Buick GMC Clearwater responded

Cody, we take your feedback seriously and would appreciate the opportunity to discuss this experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Best, The Tasca Buick GMC Clearwater Team

April 14, 2023

Service great. Eno Cela took care of me. He told me 1 hr to 1/2 and if was ready in an hour.. he checked my tires and they were not filled. He went back himself a More

by madeline.
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eno Cela
Apr 17, 2023 -

Tasca Buick GMC Clearwater responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Tasca Buick GMC Clearwater Team

January 23, 2023

When in for a radio problem was told it was a battery left with same radio problem. I was told they didn't even look at radio . More

by Dump1truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Kennedy
Jan 24, 2023 -

Tasca Buick GMC Clearwater responded

We are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Best, The Tasca Buick GMC Clearwater Team

December 04, 2022

Excellent turn around. Love the vehicle. Bought it here. Will purchase my next vehicle here as well. More

by Mblank214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bennett, Ryan Soares, Peter Perrelli
Dec 06, 2022 -

Tasca Buick GMC Clearwater responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Tasca Buick GMC Clearwater Team

October 21, 2022

Service advisor was luke Allen. Horrible experience!! had my car for almost 2 days to fix a battery. With no indication that they were keeping my car overnight I have to keep callin More

by jacobfendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Clagg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bennett
Oct 31, 2022 -

Tasca Buick GMC Clearwater responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 12, 2022

Peter Perrelli, the Service Advisor is knowledgeable, courteous and friendly. Everything was organized from preparation of documents, bills and payments. More

by M7LUCKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PETER PERRELLI
Oct 14, 2022 -

Tasca Buick GMC Clearwater responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Tasca Buick GMC Clearwater Team

June 25, 2022

I should have known Tasca GMC was no less corrupt than Dick Norris was. I bought my 2012 Acadia new and had all of my servicing done at Dick Norris until the day I brought my car in for scheduled mainte More

by Ann.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Tasca Buick GMC Clearwater responded

We reviewed the repairs we made to your vehicle with our director of service. It's documented that you and your husband rejected our suggestion to diagnose the issues prior to installing the ECM. He mentioned that your friend / mechanic had told you that was the problem and you just wanted the ECM installed. It is also documented that your windshield was cracked when it arrived. If you would like to discuss this in further detail please contact Toby our service manager. The Tasca Management Team

Jun 27, 2022 -

Ann.m responded

Our “friend / mechanic” is Midas that has been servicing our car since Dick Norris performed an unnecessary “valve job” on our car at 40,000 miles. Which by the way has a certified GM auto tech on staff that came from Dick Norris. A diagnostic test WAS done on the car at Midas before it went to Tasca for the needed ECM and only after we learned that Dick Norris had been bought out. Otherwise, we would have waited for Midas to get the part. We never told you we didn’t want a diagnostic test. We told you we didn’t want a tune up because it didn’t need a tune up. Your service rep told us it was because Midas didn’t use GM parts when in fact…you ended up using the exact same parts Midas used. So that was a LIE! And no…the car did NOT arrive with a cracked windshield! Furthermore, we were told the car was “running rough” when in fact the car wasn’t driving at all!!! How could they make that assumption when they never even drove it? And WHY would anyone in your company with knowledge show my husband an a retired police officer HOW to disconnect a part “so they could drive it” knowing full well what it would do to the car? Or was that your service department’s plan all along. From my Experience, Tasca is no better than Dick Norris was. If I could give this ZERO stars…I would.