Tasca Buick GMC Clearwater - Service Center

My latest experience with this dealer was exceptional. My oldest son has a 1999 Buick Regal GS. The steering lock in the steering column froze. The key couldn't be turned or removed from the column. I My oldest son has a 1999 Buick Regal GS. The steering lock in the steering column froze. The key couldn't be turned or removed from the column. I restore muscle cars and thought this would be a good father and son project. The project quickly spun out of control, because of the complexity of this component. The service manager took the time to explain how to do this job, ran off an exploded view of the column and told us what would need to be done at the dealership. He told us about the 15 different keys and the lock cylinder controlling the key cutting procedure. The parts department even offered to cut any keys for free if we bought them there. I have never experienced this level of help at any other dealership. I am also not ever taking on this job again. All my contacts with sales and service personnel have been excellent during all my visits to Dick Norris Buick / GMC. More

I travelled to Clearwater, Fl for Thanksgiving when I experienced engine problems with my 2008 Yukon Denali. Joe Rode my service advisor along with the service dept. team got my vehicle up and running wi experienced engine problems with my 2008 Yukon Denali. Joe Rode my service advisor along with the service dept. team got my vehicle up and running within 8 hours so I could make it back to North Carolina. More

Service department is wonderful, they always take great care of us! We have purchased three cars from Dan Small at Dick Norris GMC. A GMC Envoy in 2006 still runs like new thanks to the great service we r care of us! We have purchased three cars from Dan Small at Dick Norris GMC. A GMC Envoy in 2006 still runs like new thanks to the great service we receive. Also, bought a used car at a great price for our college bound daughter. Thanks Dick Norris GMC! More

Absolutely without a doubt the worst experience I have Absolutely without a doubt the worst experience I have ever encountered at a car dealership/service center. The work done was atrocious and the custo Absolutely without a doubt the worst experience I have ever encountered at a car dealership/service center. The work done was atrocious and the customer service was down right offensively rude. BUYER/CUSTOMER beware, this dealership will tell you anything in order to get paid, they will go as far as rigging a job they very well know they CAN NOT DO and when you come to pick your car up, they will make every excuse to justify their shoty work. In our case we dropped a pontiac in for repairs. They told us it would take 3 days. 2 weeks later we practically had to beg for a loaner car because the car wasn't done. 2 weeks after that we finally got a call that the car was done. When we went to pick up the car the work they had contracted out was in every way possible completely wrong! When we expressed our dissatisfaction, we were basically told, thats the best we can do here, if you don't like it that's your problem, now give us our keys to the loaner back , if you don't want your car walk home. More