Tasca Buick GMC Melbourne

I had a very good experience with them They waited a whole hour after closing for me. Very nice guys. Nothing about these people are pushy. Very polite people. I'll recommend them to everyo They waited a whole hour after closing for me. Very nice guys. Nothing about these people are pushy. Very polite people. I'll recommend them to everyone I know. More

A REAL BUMMER THE SALESMAN BRADY WATKINS WAS THE ONLY PERSON TO SHOW ME RESPECT AND INTERESTED IN MY PURCHASE OF TWO VEHICLES WITHIN A ONE MONTH PERIOD. MOST OF M THE SALESMAN BRADY WATKINS WAS THE ONLY PERSON TO SHOW ME RESPECT AND INTERESTED IN MY PURCHASE OF TWO VEHICLES WITHIN A ONE MONTH PERIOD. MOST OF MY TIME WAS WAITING, WAITING, WAITING FOR SOMEONE TO PROCESS THE FINANCIAL TRANSACTIONS. BOTH OF THESE PURCHASES WERE CASH PAID IN FULL TRANSACTIONS. ON THE BUICK VEHICLE, THE PAPERWORK I WAS EXPECTED TO SIGN HAD THREE DATES WHICH WERE INCORRECT. I HAD TO WAIT TO HAVE THEM CORRECTED. I HAD TO ASK AT LEAST FIVE TIMES TO OBTAIN THE CARFAX FOR THE KIA. BEING CONSTANTLY IGNORED BY YOUR SALES DEPARTMENT REALLY INSULTED ME. More

Great Customer Buying Experience. Todd Cales and Rick Compton were Awesome to work with in purchasing the new Buick Encore and trading in our Cadillac SRX. I will not waste any time s Todd Cales and Rick Compton were Awesome to work with in purchasing the new Buick Encore and trading in our Cadillac SRX. I will not waste any time searching for our next vehicle considering the fact that by luck I found such an Awesome dealership as Smith Buick and its staff like Todd and Daniel that made the car buying experience very pleasant instead of frustrating like almost all other dealerships do and I intend to refer everyone that I know to definitely take the drive to Smith Buick for their next vehicle purchase and not to waste their valuable time with other dealerships. To everyone at Smith Buick, Awesome job and keep up the great work because all of you really know what true customer service is and that is what makes a great business stand out above all the rest. Before I forget, in closing, JR in the service department was also very professional and helpful in taking my call when the sales staff were all in a morning sales meeting and relaying my information to the sales staff to contact me back. Thanks for your courtesy and professionalism JR. More

Stay away! Plenty of other dealers in this area. Sales guy ok, "manager" has zero people skills. Go somewhere else, you will be glad you did. Very glad. Plenty of other dealers in this area. Sales guy ok, "manager" has zero people skills. Go somewhere else, you will be glad you did. Very glad. More

Tire rebate debacle Service dept. put the wrong tire numbers on the rebate form. Rebate company sent me half of the rebate amount, as a courtesy. After several service de Service dept. put the wrong tire numbers on the rebate form. Rebate company sent me half of the rebate amount, as a courtesy. After several service department runarounds at Lane about the error--and 3 months later--I called Amy, the manager of Lane. She apologized for the problem and is sending me a check for the other $50.00 of the rebate. So, in conclusion, it was a negative experience with a positive conclusion. More

Oil change was $35.00 which was for 5 quarts of oil (Dexos), then they came back to me and said my 2014 GMC sierra uses 8.5 quarts and the bill would be $120.00. I would have been happy to pay a reason (Dexos), then they came back to me and said my 2014 GMC sierra uses 8.5 quarts and the bill would be $120.00. I would have been happy to pay a reasonable cost for the extra 4 quarts. How do you add 4 quarts of oil and triple the bill. Very dishonest way of doing business. More