Tasca Buick GMC Melbourne

I purchased my car from them and now. They can't even fit me in to check out the car and see what's wrong with it for 2 weeks.I'll be sitting beside the road by then They can't even fit me in to check out the car and see what's wrong with it for 2 weeks.I'll be sitting beside the road by then More

I had a great experience working Mr. Richard Smith. Richard was very professional and friendly. I look forward to working with him in the future. Richard Smith. Richard was very professional and friendly. I look forward to working with him in the future. More

I use this dealership for the excellent service. Even though the oil changes are a bit pricey they do include tire rotation and a car wash after service. Richard was our service advisor, and we will Even though the oil changes are a bit pricey they do include tire rotation and a car wash after service. Richard was our service advisor, and we will ask for him again when it's time to service our other vehichle. More

My 2018 Cadillac XT-5 needed a new AC evaporator which turned out to be a long servicing experience due to the diagnostic and installation process. Sassan Moayer was on his sixth day as a service represe turned out to be a long servicing experience due to the diagnostic and installation process. Sassan Moayer was on his sixth day as a service representative but nonetheless managed to provide excellent support for my numerous inquiries and concerns. He managed the process like a veteran and will hopefully become my go-to service person for all future visits to Tasca in Melbourne Florida. His diligence makes using Tasca as my dealer of choice (there's a Cadillac dealer in Vero Beach where I live) a satisfying decision. More

I would strongly advise against using Tasca GMC in Melbourne for service. My experience with their service department has been consistently disappointing and frustrating. The staff seems indifferent t Melbourne for service. My experience with their service department has been consistently disappointing and frustrating. The staff seems indifferent to customer needs unless, of course, they're trying to upsell inflated services. Each visit has been a lesson in poor customer service, from cosmetic damage occurring during routine oil changes and tire rotations to disagreements over warranty coverage for an obvious manufacturing defect. As part of the GMC family, the dealership is accountable for these issues, yet there is no sense of responsibility from their end. Currently, I’ve been without my vehicle for 7 days due to a key tumbler issue, and despite my repeated attempts to follow up, I’ve received little communication. Service advisors only reach out when I prompt them, and even then, their updates are vague—"The tech is evaluating," or "We're waiting on parts, sorry"—with no real solutions or offers for assistance. This has been my final visit to Tasca GMC. I’ve since built relationships with a competing dealer and a local shop that prioritize their customers and show a genuine commitment to both customer satisfaction and their own company's reputation. Tasca GMC of Melbourne has failed repeatedly to meet even basic service standards. More

Greg is probably the best Service manager I have ever worked with at any garage. He is helpful, courteous, and very professional. If you were to loose Greg for any reason it would prove to be a major d worked with at any garage. He is helpful, courteous, and very professional. If you were to loose Greg for any reason it would prove to be a major detriment to the Service Department. Joe Beauseigneur More

Daniel was eager to help, as it was it was only his 2nd day in this position, but he pursued every opportunity to be helpful and keep me informed of my vehicle status. I was there to get an oil change, co day in this position, but he pursued every opportunity to be helpful and keep me informed of my vehicle status. I was there to get an oil change, covered by my Ally Maintenace Extended Warranty. More

I have been to this dealership a number of times, and all employees are willing to help. No waiting. Too bad I can't say this about all companies. Rough world out there. It is nice to come to a company like employees are willing to help. No waiting. Too bad I can't say this about all companies. Rough world out there. It is nice to come to a company like yours. Keep up the good work. Thanks so much. More