Tasca Chrysler Dodge Jeep Ram FIAT Kingston - Service Center
Kingston, NY
17 Reviews of Tasca Chrysler Dodge Jeep Ram FIAT Kingston - Service Center
I feel that the service is excellent. Everyone is friendly and polite. There is always someone to speak with if I have questions. Dealing with the service dept and everyone else involved Everyone is friendly and polite. There is always someone to speak with if I have questions. Dealing with the service dept and everyone else involved makes it easier when having a problem with my car. More
My entire Service experience is one of no-hassle, competent and genuinely down to earth. I find every single service person to be friendly, helpful and knowledgeable. Thank you all! competent and genuinely down to earth. I find every single service person to be friendly, helpful and knowledgeable. Thank you all! More
Came into the service department with an oil leak . They were able to figure it out quick and take care of the problem. Would recommend Tasca service department They were able to figure it out quick and take care of the problem. Would recommend Tasca service department More
Emily overall is a fantastic sales person. Very friendly and well knowledgeable! Would recommend her to anyone who is looking to buy a car! Very friendly and well knowledgeable! Would recommend her to anyone who is looking to buy a car! More
BUYER BEWARE My husband leased a Dodge RAM from Tasca in 2021. 2 years into driving the vehicle, he learned that there was a defect in the rear window that caused it to leak. The water damage was so severe 2021. 2 years into driving the vehicle, he learned that there was a defect in the rear window that caused it to leak. The water damage was so severe that extensive mold grew in the vehicle. His children developed mold toxicities and he has also recently been tested for mold toxicity. Tasca at first refused to help. Dodge refused to help. We even learned of a Class Action Lawsuit against RAM for this very window issue. After weeks of phone calls and emails, Tasca finally agreed to fix the truck and give my husband a loaner vehicle. February 2024. Now, in November 2024, the truck has still not been repaired, but my husband has been making lease payments on a truck he isn;t even driving! The lease term ended this month, but Tasca/Dodge renewed it for an additional 3 months (without authorization) so that my husband could take possession of the vehicle that is STILL NOT FINISHED! We're still hoping that someone from this organization will do the right thing. Our next move is to leave reviews wherever we can, contact the Better Business Bureau, the Consumer Protection Agency, and Stellantis (the parent company.) Please be very careful before doing business with this organization. More
They refused to warranty the Goodyear tires purchased from them and installed by them on my loaded 2023 Laramie, sticker price $82k. Daniella in service lied to me and told me they don’t warranty tires from them and installed by them on my loaded 2023 Laramie, sticker price $82k. Daniella in service lied to me and told me they don’t warranty tires and I should call Goodyear. The Goodyear claim center told me that they can in fact warranty the tires because Rams come factory equipped with Goodyear. Rick in parts straight up told the Goodyear claim representative he’s not going to warranty the tires. Im glad Goodyear worked with me and I got the tires warranties and a Goodyear dealer close to me. Needless to say I’m never going back to Tasca, not even for warranty work More
I have purchased two vehicles in three years from this dealership. My service department experiences have left me disregarding the warranties and doing all my own service and repairs. The service adviso dealership. My service department experiences have left me disregarding the warranties and doing all my own service and repairs. The service advisors are mostly younger folks with no people skills or any shred of automotive knowledge. I have had to get downright rude with them. Their so-called technicians are parts changers who took a few manufacturer approved courses but have no idea why they're doing what they're doing. So when something is out of the ordinary, they are stumped and your car will sit in the service department6 for weeks to months. The final straw for me was when I went to do an oil change on my Jeep so I could tell them where to find the plug since I had installed skid plates for off road purposes. The last alleged technician both failed to put a dab of oil on the huge rubber seal and overtightened the drain plug to the point where it would not come out. After mutilating the bolt head and hurting my hand several times, I ended up buying a whole new oil pan online. Good thing I've been working on cars longer than most of the service department has been on this earth. More