Tasca Ford Berlin

Great A wonderful experience great employees great price no hassles very considerate of my needs vehicle was ready when promised sales people were very poli A wonderful experience great employees great price no hassles very considerate of my needs vehicle was ready when promised sales people were very polite plan on being a return customer More

Super Experience The salesman - Matt Reimer- was excellent! He was very customer focused ; and even drove to a satellite location (Cranston RI) to ensure delivery the The salesman - Matt Reimer- was excellent! He was very customer focused ; and even drove to a satellite location (Cranston RI) to ensure delivery the following day. Being a “snow bird” from Florida, I was also impressed that the dealership was able to register the vehicle in my home state - thereby saving me a trip to do so. The finance manager - Steve - was also very efficient and organized. An overall super experience! More

My new Ford Mustang Bought a new Ford Mustang from Tasca Ford. Awesome dealership! Gerry was phenomenal! Knew the vehicles well, was helpful, and made the whole process e Bought a new Ford Mustang from Tasca Ford. Awesome dealership! Gerry was phenomenal! Knew the vehicles well, was helpful, and made the whole process easy! More

F150 purchase Matt and everyone there were very helpful. They made the car buying experience vary easy. Matt even told us about some great local places to eat! Matt and everyone there were very helpful. They made the car buying experience vary easy. Matt even told us about some great local places to eat! More

Colin was excellent and very patient Simply put anytime we had a question or concerns. Colin took the time to explain everything to us.we had a great experience and would refer others Simply put anytime we had a question or concerns. Colin took the time to explain everything to us.we had a great experience and would refer others More

Excellent service Colin did a great job helping us out. Really great guy that clearly had our best interests in mind. Will definitely recommend to others. Great communi Colin did a great job helping us out. Really great guy that clearly had our best interests in mind. Will definitely recommend to others. Great communication. More

New Audi A4 Had a great experience with this dealership! Colin worked hard to get me in my dream car he was there to help every step of the way! Had a great experience with this dealership! Colin worked hard to get me in my dream car he was there to help every step of the way! More

Used car purchase My wife and I met with Colin and ended up buying a used Ford Fusion. Colin was professional and easy to deal with. Took care of the paperwork and tra My wife and I met with Colin and ended up buying a used Ford Fusion. Colin was professional and easy to deal with. Took care of the paperwork and transaction and even returned our calls on his day off when we had a question. He met all our needs including getting the paperwork transferred to my son who was away at college. More

F-350 solutions I bought a new f-350 super duty from Robin at Tasca. My experience was great, she is professional and knowledgeable. I will be back later this year to I bought a new f-350 super duty from Robin at Tasca. My experience was great, she is professional and knowledgeable. I will be back later this year to buy a new dump from them. More

Would not recommend for service I attempted to give this dealership a second chance after an awful lease experience figuring their service department may be better. I was disappointe I attempted to give this dealership a second chance after an awful lease experience figuring their service department may be better. I was disappointed. Your on-line scheduling system does not work as I had requested the annual mileage service as suggested in the car manual along with tire rotation, oil change, they did not have this on file. they only had "oil change" despite me receiving a confirmation email and text message that my request had been received and appointment made. There was no specific service manager that kept you abreast of changes and updates and the time frame for completion was lacking (at first I was told by lunch time and when I asked them to clarify I was told anytime after 12pm but by 4pm, and when asked if I should come back at 4pm, I am told "we will call you". 2pm rolls around with no update, I call and I am told "end of day" when asked to clarify the time I am told "we checked with the mechanic and definitely by 5pm", and again asked if I should be there at 5pm I am told "we will call you". This is not acceptable and I have never experienced this level of uncertainty in my 18 years of owning and needing to have my vehicles serviced for ROUTINE maintenance. I was lucky enough to have someone I know who works there and asked them to follow up for me with the actual mechanic working on my car for a time frame and got a totally different response for a time frame. it is sad I had to contact someone else to get an answer and I had more appropriate interactions after they knew I know someone who works in the dealership. I will not be utilizing this dealership for further vehicle service needs. I would advise anyone to stay clear of this dealership for service. I feel the management needs to take a close look at customer satisfaction and their online scheduling service. I have had better experiences with other dealerships. If I had a better experience I might have been swayed to continue to utilize for service. More