
Tasca Ford Berlin
Berlin, CT
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Required "Show Quality" work. The Oil Change was performed in a professional and competent manner. The scratch repair work in the Body Shop was also performed in a professional an The Oil Change was performed in a professional and competent manner. The scratch repair work in the Body Shop was also performed in a professional and skillful manner and with the careful attention to details required to attain the high quality results a "show car" Jaguar like mine required. Thank you Mike, Tom and all the members of the Body and Paint Shop for a job well done. More

Ford F-150 Lariat Delivery went very smoothly, Jen explained all the controls and features so I was able to safely drive my new truck home. Vehicle prep was excellent. Delivery went very smoothly, Jen explained all the controls and features so I was able to safely drive my new truck home. Vehicle prep was excellent. More
Oil change The dealership was very busy on a Saturday morning and despite it the staff was very Courteous and calm. The waiting room was clean and comfortable. The dealership was very busy on a Saturday morning and despite it the staff was very Courteous and calm. The waiting room was clean and comfortable. More
FANTASTIC CUSTOMER SERVICE They always get it done! ON TIME! EVERY TIME! Jenn and Dan in service have made this service department better than ever. they go the extra mile. They always get it done! ON TIME! EVERY TIME! Jenn and Dan in service have made this service department better than ever. they go the extra mile. More
Great customer service All staff I worked with were very pleasant and helpful. Kept my informed and requested permission for other needed services. My car was ready much All staff I worked with were very pleasant and helpful. Kept my informed and requested permission for other needed services. My car was ready much earlier than I expected. Definitely will and do recommend Tasca for service. More
On time appts. communication clear and concise Very professional and thorough, informative on options needed.. On time service appointments, The service department communicates with the customer Very professional and thorough, informative on options needed.. On time service appointments, The service department communicates with the customer in a clear and concise fashion.. Customer satisfaction. Nice business! More
2017 Ford Flex purchase Matthew handed over the sale to Jen and Jennifer when he went on vacation. He was very clear about his role and who would be taking over for him. Je Matthew handed over the sale to Jen and Jennifer when he went on vacation. He was very clear about his role and who would be taking over for him. Jen and Jennifer followed through excellently, even though UPS destroyed the paperwork once, and the RMV was filled out wrong when the car was delivered to Mass. The driver (I don't remember his name) was very patient with the issue, and the Mass DMVs re-boot. After 3 hours at the DMV the first day, he came back the next day with the corrected forms and spent another 3 hours at the DMV to register the car for us. We are very pleased with the service, as well as the car itself. Greg and Lorri Cook More
Friendly Service Called regarding recall notice that I received for my car. Told to come in that very same day car serviced promptly and washed when finished. Called regarding recall notice that I received for my car. Told to come in that very same day car serviced promptly and washed when finished. More
Terrific Professionalism !!! The tasks and scheduling were handled in a timely and professional manner. Parts and functions of the vehicle that were marginal were identified. A 1 The tasks and scheduling were handled in a timely and professional manner. Parts and functions of the vehicle that were marginal were identified. A 12 passenger van carries a lot of precious cargo. We were please to be able to ensure the van’s safety and be ahead of any potential problems. The staff coach me about what they found during routine maintenance and what to do to fix those potential problems. This is the best staff I encountered in my lifetime !!! More

Wonderful experience! My son and I went to Tasca Ford looking to finance his first car. Jen (& her team) went above and beyond to make us happy!!! We can't thank you enough My son and I went to Tasca Ford looking to finance his first car. Jen (& her team) went above and beyond to make us happy!!! We can't thank you enough! More