Tasca Ford Berlin

Impeccable Customer Service Though I did not purchase a vehicle from this dealership, I did accompany my boyfriend, Matthew, as he did. As I intend to purchase within the next fe Though I did not purchase a vehicle from this dealership, I did accompany my boyfriend, Matthew, as he did. As I intend to purchase within the next few months, and am a first time buyer, I had many questions for Neb. He was extremely patient with me and answered each question to the extent of his ability. Overall, I was impressed with his knowledge, skill set and friendly mannerisms. I left with no questions and excitement to return. Needless to say, Neb has won my business. Thanks for a warm and welcoming experience! More

best dealership From start to finish this transaction was incredibly fun yet professional. EXTREMELY competitive pricing and the 2013 Fiat 500 Abarth I drove off the From start to finish this transaction was incredibly fun yet professional. EXTREMELY competitive pricing and the 2013 Fiat 500 Abarth I drove off the lot with is spectacular. My salesman Neb was a pleasure to work with and we even had a blast haggling. Will absolutely be a returning customer and tell any of my friends looking for a vehicle to stop here first. Thank you all again, Jayce More

Customer Service Excellence! Mark was great at helping to prioritize repairs—some needed attention now, others could wait. That kind of customer service in a dealership is critica Mark was great at helping to prioritize repairs—some needed attention now, others could wait. That kind of customer service in a dealership is critical to the relationship—he turned me from being a one-time customer, to a repeat client! He restored my confidence in dealer garages—well, at least the Tasch Ford garage! Mark, keep up the excellent work and I’ll be seeing you again. Well done, sir! More

Wonderful car buying experience! Easton took the time to listen to my needs, and find the car that best suited each of them. He earned my future business and that of my son's. Thank y Easton took the time to listen to my needs, and find the car that best suited each of them. He earned my future business and that of my son's. Thank you! Robert Magnano Sr More

Thank you. Our motorhome needed immediate attention as we were planning to take it to Fla. within the week. Jennifer and Tony got it right in to the specialist Our motorhome needed immediate attention as we were planning to take it to Fla. within the week. Jennifer and Tony got it right in to the specialist the same day we called. It was checked out and repaired by the next day. This was such a wonderful experience-recommend them highly. More

Comfort and no pressure all around Definitely want to share our family's great experience with Tasca Ford. Not only did we buy the car we were looking for, we bought a second one from t Definitely want to share our family's great experience with Tasca Ford. Not only did we buy the car we were looking for, we bought a second one from them while we were searching. At our first drive by visit, Colin was incredibly personable and helpful in answering questions for us. Never was there a sense of pressure and we felt very comfortable. We submitted a request online and Courtney was very helpful in reaching out with information on cars we were interested in via the internet. When we arrived for an actual test drive, we were pointed to Robin who was absolutely fantastic. She made us feel incredibly comfortable in everything that she did and truly embodied the ideal of a consultative sales person. Colin was the reason we came back to the dealership; Robin was the reason we stayed and purchased two vehicles. She was super helpful in understanding the needs of our growing family and got us in a perfect set of vehicles. Additionally, Steve in the finance area was incredibly helpful and the most personable auto finance individual we've ever dealt with. If we could give Tasca more than 5 stars, we would. We will definitely recommend our friends and will definitely be back for service there. More

Excellent Salesman ! Mr Frayne was a very professional and personable salesperson. We have done business with other local Ford dealerships for many years , but the experie Mr Frayne was a very professional and personable salesperson. We have done business with other local Ford dealerships for many years , but the experience at the Tasca Ford in Berlin,Ct was certainly the best we ever had ! Thank you Colin for being the best at what you do !! ( You were right , love the Explorer ) ! More

huge help colin did everything there was to do to get me in the truck I wanted spent a lot of time with me and my wife overseeing everything and very hospital colin did everything there was to do to get me in the truck I wanted spent a lot of time with me and my wife overseeing everything and very hospital More

excellent service prompt and thorough service for my 2007 Shelby GT 500 Mark reviewed service indicated and costs.....shuttle service home and called and picked me u prompt and thorough service for my 2007 Shelby GT 500 Mark reviewed service indicated and costs.....shuttle service home and called and picked me up when service was complete More

Finding a good used Ford Focus We were looking for a gently used car to pull behind our RV, and found that a Ford Focus could be towed. We started our search with CarFax, which gave We were looking for a gently used car to pull behind our RV, and found that a Ford Focus could be towed. We started our search with CarFax, which gave us several options in CT. Tasca was our third stop. We were greeted as we entered the building and made comfortable as we waited for our sales person to meet us. Eric Paul Corteville was attentive to our needs and found the two cars we had seen on the CarFax site. He had them brought out so we could inspect them. We found that what we needed was a slightly different model, so Eric located one in their inventory -- however, it was being serviced. We made an appointment for the next day to see the Focus SE. It was waiting for us. In the meantime, we found a hatchback model in their inventory that we also wanted to see. It was in service, but Eric was able to have it brought out so we could compare the two cars. (We think it was his day off, but he came in for us.) We decided on the first car, and made arrangements to purchase. (we noted that there was no jack - they promised to supply one). We had been through the service area and found it to be very clean. The dealership is busy for a reason -- customer service. Our experience was nice and easy, and we found the perfect car for our needs. More