
Tasca Ford Berlin
Berlin, CT
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Great experience Had a great experience coming in and being helped right away. Answered all the questions I had and was very informative. Would recommend people to thi Had a great experience coming in and being helped right away. Answered all the questions I had and was very informative. Would recommend people to this place of great service. Had a great experience with Easton Lawson who knew all about the vehicle purchased. Great down to earth person who’s looking to help you any way! More
Quality service, Mark MacGregor Mark MacGregor Excellent customer service rep. Explains details of service performed pleasant to deal with. Service area and waiting room very clean. Mark MacGregor Excellent customer service rep. Explains details of service performed pleasant to deal with. Service area and waiting room very clean. Checkout very easy. Everyone seems knowledgeable and pleasant to work with More
Quick and smooth process Just bought a SUV from Adrian. He was quick and he made the whole process feel smooth. I would recommend using him. Has a huge amount of knowledge on Just bought a SUV from Adrian. He was quick and he made the whole process feel smooth. I would recommend using him. Has a huge amount of knowledge on the Ford and Lincoln line. More

Great Customer Service Neb Ajide is a great guy. He did his very best to make sure I felt comfortable with my decision to purchase a vehicle. He really went above and beyond Neb Ajide is a great guy. He did his very best to make sure I felt comfortable with my decision to purchase a vehicle. He really went above and beyond to ensure that I could trust him as my salesman. He isn't trying to make a quick buck - rather he genuinely wanted to sell me a great vehicle that matched my lifestyle. If I was rating this just off Neb, I would deliver a 5 star. He always stayed in contact with me and followed up in a timely manner. After purchasing the vehicle, my battery died at a Starbuck about 20 minutes away. Neb drove from the dealership to give me a jump. He put me in the front of the line for servicing and they took care of the problem, same day. On the down side, the battery did not pass inspection (I figured that replacement of the battery would have been a standard procedure when fully inspecting the car). I gave the dealership a three star due to the long sales process and unfortunate issues I saw along the way. In my circumstance, they were unwilling to negotiate when it came to price or even throwing in some free floor mats. I was offered a much better deal at a different dealership (apples to apples) but the alternative dealership didn't have the vehicle model I really wanted. I was also expecting to receive a bit more for my trade in and the warranty period doesn't even come close to what Toyota is offering. Finally, we experienced multiple issues along the way that forced me to be in the dealership for several days throughout the sales process. I did have the vehicle sent from the MA dealership, so perhaps this is common. With that being said, there was a lack of communication between the dealerships. I also want to thank Easton Lawson, Shannon Rockwell, and Daniel Pratt for all their help. More
Exceptional Customer Service at Tasca Ford I was looking at a Ford-150 online and reached out to Tasca Ford through email. I was disappointed to find out that that particular truck had sold. Fa I was looking at a Ford-150 online and reached out to Tasca Ford through email. I was disappointed to find out that that particular truck had sold. Fast forward to Colin Frayne, sales assistant. He had showed me other trucks, one of which I was considering, when he mentioned a Ford Edge and showed me a beautiful one on the lot. Colin worked with my busy schedule to make this purchase possible for me. I can not be happier with my Edge and the service I received from the Tasca family. Please give them a try! Sincerely, Denise Maraio More
Very friendly customer service and large inventory Shannon Rockwell was super friendly and informative. The parking lot was full of lots of inventory to look at. Competitive prices and high quality v Shannon Rockwell was super friendly and informative. The parking lot was full of lots of inventory to look at. Competitive prices and high quality vehicles! More
Neb was so friendly and knowledgeable Neb was an excellent representative of Tasca and went out of his way to answer any and all questions I had. I would highly recommend him for all of y Neb was an excellent representative of Tasca and went out of his way to answer any and all questions I had. I would highly recommend him for all of your car buying needs. More

Nebolisa gave us a great experience! He was accommodating in every way. I highly recommend that if you want great customer experience you go to him even if he' gave us a great experience! He was accommodating in every way. I highly recommend that if you want great customer experience you go to him even if he's with another customer. Its worth the wait. More
Possible early turn in of leased vehicle Dealership contacted me regarding this matter. I met with Adrian nice guy we talked and determined I would keep my car for the remainder of the lease Dealership contacted me regarding this matter. I met with Adrian nice guy we talked and determined I would keep my car for the remainder of the lease term. More
Great service! Today I purchased my first vehicle from tasca ford in Berlin. My sales rep was Easton Lawson, he was extremely nice and professional. I had been in co Today I purchased my first vehicle from tasca ford in Berlin. My sales rep was Easton Lawson, he was extremely nice and professional. I had been in contact with him during the week with some questions and he got back to me very quickly and answered them. The entire sales process was very smooth and he made me feel very comfortable in what can be a very stressful situation. I would definitely recommend the dealership and Easton to friends and family looking to buy a new vehicle. More