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Tasca Ford Berlin
Berlin, CT
1,565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,565 reviews
July 21, 2017
Very efficient! While I had emissions testing completed the staff at Tasca was knowledgeable and pleasant. There was a comfortable waiting area ,made even nicer with While I had emissions testing completed the staff at Tasca was knowledgeable and pleasant. There was a comfortable waiting area ,made even nicer with Keurig coffee available! I highly recommend Tasca Ford for emissions testing! More
by peggyka
Employees Worked With
Mark Macgregor
July 21, 2017
Awesome Car Buying Experience From the moment I made the 1st phone call to TASCA, everyone was so pleasant, knowledgeable, and patient with me during the whole sales experience. Y From the moment I made the 1st phone call to TASCA, everyone was so pleasant, knowledgeable, and patient with me during the whole sales experience. Your sales associate Neb Ajide, went above and beyond to see to it, that I was well taken care of. Kudos to the service department and the finance team, that made my sales experience an unforgettable one. I work in the airline sales environment, so I recognize excellent customer service when I see it. Your sales team is attentive to the customers needs, and treated me as a valued member of the family. Thank you, Kim Davis More
by Kim Davis
Employees Worked With
Neb Ajide
July 15, 2017
enjoyed the expertise and clean enviroment of waiting area. Purchased business vehicle(s) at Tasca Ford and will return for service because of professional, curtious manner in which I was dealt with. As a busin Purchased business vehicle(s) at Tasca Ford and will return for service because of professional, curtious manner in which I was dealt with. As a business owner I look at service differently than most customers. I will not put my company vehicles in the hands of incompetent mechanics. Always received excellent treatment and piece of mind from my service visits. My business is in the hands of Tasca Eord when I leave a vehicle there for service and the service center knows that. More
by Shawn Koehler
Employees Worked With
John Breslin
July 15, 2017
Best Car Buying Experience! I had started to casually search for a vehicle and visited other dealerships. In fact, I had nearly bought a vehicle from another dealership, but deci I had started to casually search for a vehicle and visited other dealerships. In fact, I had nearly bought a vehicle from another dealership, but decided on a whim to check out a vehicle in inventory at Tasca Ford in Berlin. From the moment I walked through the doors I could feel that this dealership was different. Every individual sales person, manager, etc was incredibly kind and took the time to introduce themselves and ensure that my needs were met. Compared to my recent experiences, I immediately felt more comfortable at Tasca Ford. While Tasca Ford did not have the vehicle I was looking for in stock (they sold it earlier that day), their salesman, Neb, took the time to show me what he did have. He listened attentively to my needs and soon we were looking at two vehicles that fit into my budget and requirements. I spoke with my father regarding the vehicle I was considering at Tasca Ford and he immediately recognized the name. What better feeling could you have when the dealership is recognized for having a long history in the car industry and also in the professional racing arena! When I went back to finalize my purchase, Neb gave me a tour of the facility and I met some of the mechanics who were quick to offer helpful tips about the vehicle I was purchasing. This dealership truly prides themselves on their commitment to their customer and to offering quality vehicles. I never felt pressured during my experience. Each person I interacted with was smiling, laughing and genuinely seemed to enjoy what they were doing which made me happy to conduct my business with them. I will certainly be back when it's time once again to purchase a vehicle. Thank you to all of you and especially to Neb! More
by JennaL
Employees Worked With
Neb Ajide
July 14, 2017
Easy car buying experience My salesman was Eric Paul Corteville. He was very helpful, professional and kind. He made my car buying experience easy. Everyone there is very nice My salesman was Eric Paul Corteville. He was very helpful, professional and kind. He made my car buying experience easy. Everyone there is very nice and friendly. More
by Ann Pinto
Employees Worked With
Eric Paul Corteville
July 14, 2017
Excellent Neb is a very helpful sales rep.and a great guy to work with I recommend if looking to buy a ford he's the man to see. Neb is a very helpful sales rep.and a great guy to work with I recommend if looking to buy a ford he's the man to see. More
by Dru007
Employees Worked With
Neb Ajide
July 14, 2017
Great Customer Service My salesman was Eric Corteville. The salesman was very professional and well organized. The entire sales team worked with us to find the best deal f My salesman was Eric Corteville. The salesman was very professional and well organized. The entire sales team worked with us to find the best deal for our car. I would recommend Tasca as they are sure to find you the best deal for your money. More
by MarcusFraile
Employees Worked With
Eric Paul Corteville
July 13, 2017
Mark was very polite and helpful! I arrived at 7:30 a.m. to get an lof and to have my auto locking disabled as my van always unlocked itself. I have had this system replaced twice and I arrived at 7:30 a.m. to get an lof and to have my auto locking disabled as my van always unlocked itself. I have had this system replaced twice and decided I would rather unlock my doors with my key rather than come out to my van finding all the doors unlocked. Mark was great at getting me answers as to weather it could be done and a quot. More
by poodle
Employees Worked With
Mark Macgregor
July 13, 2017
Can't seem to keep employees or get a straight answer In my opinion the company has trouble keeping employees in the Service department. Over the course of 6 months I was sporadically e-mailing back and f In my opinion the company has trouble keeping employees in the Service department. Over the course of 6 months I was sporadically e-mailing back and forth with multiple people to get pricing on repair work and set up recall work to be performed. At least two people quit or were fired and they never set a forwarder on their e-mail, just closed the email box down so I got Mailer Daemon messages after a while. The first person was working to help me out to get prices until he left the company. The second person pushed hard for me to come in to have everything diagnosed at $128.95 even though I wanted the prices for the parts and labor to just do the work in an attempt to compare if it was worth it to pay for diagnosis. Last week I sent the e-mail to yet another person and the service manager called me to set an appointment for today(7/13/17). During the phone call I made it clear that I wanted to replace the When I arrived this morning the person behind the counter said there was no appointment for my car and I mentioned that I was there for warranty work and to have the audio and cruise controls on the steering wheel replaced while they had the airbag out because the coatings on them are flaking off. I asked about the cost of the audio controls and if they even had them in stock and she didn’t know. The woman behind the service counter went and talked to the service manager and I overheard him saying that he had the car coming in for it to be diagnosed, which is not what I requested when I was on the phone for them. It was at that time I said that I would not use their dealership again and would go to one which actually listens to the customer. I will be finding one which is better managed. I know that diagnosis is nice for their bottom line because it adds $128.95 per hour on top of the labor for any repairs done, but I knew what I wanted and couldn’t seem to get any straight answers. More
by dtl
Employees Worked With
D Pratt, Service Manager
July 12, 2017
Very customer oriented Tasha ford make it very easy for us as a new customer and bent over backwards to take care of the repair needed to the new equipment in our fleet. We Tasha ford make it very easy for us as a new customer and bent over backwards to take care of the repair needed to the new equipment in our fleet. We will be a continued customer More
by Msalter
Employees Worked With
Jennifer Quigley
