Tasca Ford Berlin

Pleasant and Quick Work I walked in without an appointment requesting the 'Works', oil change, tire rotation, check up, etc. The service folks were friendly and courteous. I walked in without an appointment requesting the 'Works', oil change, tire rotation, check up, etc. The service folks were friendly and courteous. There was a discussion due to my F250 possibly costing $10 more. My wait was short and my bill was UNDER quote! VERY pleasant experience. More

2013 Escape Great Service I bought a used 2013 Ford Escape this past July from Tasca Ford, Berlin CT. Since then I had several mechanical issues that were immediately addressed I bought a used 2013 Ford Escape this past July from Tasca Ford, Berlin CT. Since then I had several mechanical issues that were immediately addressed and taken care of by the service department. I recently lost one of the keys for the vehicle and took it in to see what could be done. I spoke with Dan from the service department who was very helpful in replacing the lost key. My experience with the service people at Tasca Ford has just been over the top. Buying a used car has since taken on a new pleasant experience, Thank You. More

great service! Was on the fence about getting a new car and stopped in to see what was available and what incentives were out there for new cars. Went in on a Tuesd Was on the fence about getting a new car and stopped in to see what was available and what incentives were out there for new cars. Went in on a Tuesday and Jeff Mera was the salesperson to help me. He was wonderful!! Wednesday I made the decision to to go for it and Friday morning I drove home with my new car! My salesman Jeff couldn't be there Friday morning so he arranged for Larry Procopio to meet me and help me finish up the final details that day. Jeff in finance found me a great loan rate outside of Ford Credit that enabled me to be eligible for more incentive money then If I had gone through Ford. So great experience all around and I love my new 2017 Escape!! More

Pleasant experience I was looking for a new car to replace my 2003 Focus and went to Tasca Ford because of an invitation I had received. I met Jen Robey, and told her w I was looking for a new car to replace my 2003 Focus and went to Tasca Ford because of an invitation I had received. I met Jen Robey, and told her what I was looking for in a car. She showed be several options and once I decided which one I was interested in she explained all the buttons and knobs on the dash board of the car and we took a test drive and I bought the 2017 Escape on Saturday. I wanted to have remote start in the car , but Tasca doesn't install them. She told me that they have a company that would come to the dealership on Monday and install it and the car would be ready on Wednesday. When I pick up the car on Wednesday, I notice that the mileage had change since I had driven the car on Saturday, and asked why. Jen explained that the company that was to install my remote start was unable to come to Tasca on Monday, so she drove the car to them because she had promised that my car would be ready on Wednesday and she didn't want me to have to wait. The whole experience was easy and pleasant. More

As expected First oil change for this vehicle just normal questions and answers nothing out of the ordinary. Recommend that the computer system is purged of vehic First oil change for this vehicle just normal questions and answers nothing out of the ordinary. Recommend that the computer system is purged of vehicles no longer owned and traded in to dealership. More

Top Notch Tasca ford in Berlin ct is a top notch facility with a one of a kind service staff . Always friendly faces and a good atmosphere the facility is bueat Tasca ford in Berlin ct is a top notch facility with a one of a kind service staff . Always friendly faces and a good atmosphere the facility is bueatiful. It is a great place to have you vehicle repaired with a top notch staff More

Excellent experience. Larry was a pleasure to deal with. I feel I benefited from his many years of experience. Also, the finance manager, while new, was well organized and Larry was a pleasure to deal with. I feel I benefited from his many years of experience. Also, the finance manager, while new, was well organized and efficient. More

Stuck out there! We would like to give a HUGE shout out to service employees Robin and Bart! These awesome people were our saving grace! We are from out of town stayi We would like to give a HUGE shout out to service employees Robin and Bart! These awesome people were our saving grace! We are from out of town staying for a weekend beach trip when our car broke down in the hotel parking lot! Not knowing what to do we called roadside service who linked us up Tasca Ford. With just a few hours to closing and still no tow truck on the way, Robin stayed in touch making sure we were ok. Robin and Bart also waited after the service dept closed for us to get there. When we arrived stressed out and frustrated w/our lack of service from the tow company, each was friendly and helpful expressing that if we had not showed up by a certain time they were going to come to us. Each went above and beyond to make us feel comfortable and welcome really making us feel at home. Just under an hour later, our vehicle issues were diagnosed and fixed and my beach trip salvaged!!! l will also be able to make it home on time. So thank you both so much again for all you did for us. Folks like you both are what remind us there are still good people in the world. Be looking out for us to purchase our next Ford Edge from you all. We will also be putting out the word of what awesome service you all provide to whomever's path we cross. All the best to you both and God bless you! Joe and Ann Marie Johnson More

Timely and excellent service We are regular business customers, and have always received excellent response to our truck repair needs. Response time is exceptional and Brendalie We are regular business customers, and have always received excellent response to our truck repair needs. Response time is exceptional and Brendalie takes personal care to be sure we are satisfied. More

Really happy! My recent visit for tire replacement and brake inspection was excellent. Everyone was attentive...and responded to my questions and needs for timing o My recent visit for tire replacement and brake inspection was excellent. Everyone was attentive...and responded to my questions and needs for timing of the work.. transport to and from my workplace to accomodate my work schedule... kept the work within the quoted price and... told the truth that I didn't need the brake work for another 10,000 miles. As a single woman I know what it is like to be hustled by shops that want to get every last cent for work that really does not need to be done. Really appreciate how all the staff I worked with responded to my needs and questions with integrity. More