Tasca Ford Berlin

TERRIBLE HORRIBLE SERVICE DEPARTMENT I will not ever go back to this dealership. I dealt with Service Manager Mike who is the most condescending xxxxx ever. From the start I was lied to a I will not ever go back to this dealership. I dealt with Service Manager Mike who is the most condescending xxxxx ever. From the start I was lied to about rental cars. They said they offered rentals which turns out wasn't true. They accused me of damaging my brand new car and would not cover under warranty. They lied to my insurance company making false accusations, even my insurance company told me how preposterous there explanation of the damage was. They "misplaced" parts and made me wait longer until they received the new parts. Their service timer is relatively slow taking them three days to receive OEM Ford parts. Absolutely awful and I will do everything I can stop people from ever dealing with their service department. There is no worse feeling than feeling like your being taken advantage of and lied to so they can make more money because that is what happened to me. More

Awesome buying experience! Jay Rosado made my car buying experience very easy. He was the ultimate professional and I would highly recommend him as a sales consultant. My vehicl Jay Rosado made my car buying experience very easy. He was the ultimate professional and I would highly recommend him as a sales consultant. My vehicle was brought down from Mass and he worked hard to help me seal the deal. It was a very emotional experience letting go of my 13 yr old SUV and purchasing a new one but Jay made me feel comfortable with the process. Had a little problem with the business office but overall, great experience! More

PLEASURABLE EXPERIENCE Purchasing a vehicle is a very stressful task. They made our experience easier and pleasurable. Our first encounter was with Gary LaPointe, the mana Purchasing a vehicle is a very stressful task. They made our experience easier and pleasurable. Our first encounter was with Gary LaPointe, the manager who was absolutely excellent to deal with. Very professional and considerate. Larry Procopio became our sales consultant after he stepped forward to arrange for us to see a vehicle that was supposed to be ready for us to view but wasn't ready when we arrived. In no time he had the vehicle up front for us to view. He was very patient and let us take our time to take the vehicle for a test drive and check out the the computer system. He was not pushy and made us very comfortable, and was very knowledgeable with today's technology. We were able to contact Larry even on his day off to discuss concerns about picking up the vehicle. The day we picked up the vehicle we had to sign all the registration and financial paperwork. We met with Joe Sherrell who seamlessly put together all our paperwork and made our purchase a pleasure. He was a very intelligent, personable and organized financial adviser. Based on our experience and dealings with these individuals, we could honestly say that we would recommend Tasca to friends and family. More

Friendly, Helpful and Comfortable!!!! My experience at Tasca Ford was great. Jim was awesome working with when purchasing my vehicle: he was very friendly, very helpful, comfortable to be My experience at Tasca Ford was great. Jim was awesome working with when purchasing my vehicle: he was very friendly, very helpful, comfortable to be around. I couldn't ask for a better sales guy!!! Also, when I needed service done to my vehicle, the experience was a breeze from setting the appointment to getting the service that I needed done. The service guy by the name of Brian was very friendly, helpful, and had a good sense of humor. The owner was helpful in regards to my experience as well. Overall, I had a great experience at Tasca Ford and I would like to say enclosing that Jim and Brian went above and beyond, two great guys!!! Also, I would like to add that my experience with Tasca Ford is better then the experience that I had with Honda of Groton, CT. More

Awesome experience!! I must say, I only visited the dealership to get an oil change, but by midday, I was driving off in a brand new car! Amazing. Jim McCabe, you are a gr I must say, I only visited the dealership to get an oil change, but by midday, I was driving off in a brand new car! Amazing. Jim McCabe, you are a great salesperson. There was no pressure to purchase a car, yet I felt like Jim was helping me make a long term decision. I am definitely going to send more business your way. More

Professional, Friendly and Fun Jim was a great guy who made the whole experience of purchasing a used truck easy for me. He did everything he said he was going to do. The person in Jim was a great guy who made the whole experience of purchasing a used truck easy for me. He did everything he said he was going to do. The person in the finance office explained the paperwork and options thoroughly and we were able to get through the process very efficiently. I would definitely return to work with Jim and Tasca Ford and would highly recommend them and the dealership to my family and friends. More

BEST dealership I ever did business wtih. Peter Zaniewski & Rick Miller treated me so well I feel like buying another truck from them two guys, To me these 2 guys make this dealership a 5 star Peter Zaniewski & Rick Miller treated me so well I feel like buying another truck from them two guys, To me these 2 guys make this dealership a 5 star rating !! More

Bill St Hilaire is the reason we still service our car here! We have purchased 3 cars from what was Morande Ford, now Tasca Ford through Bill St Hilaire and had all of them serviced through Bill for at least 12 We have purchased 3 cars from what was Morande Ford, now Tasca Ford through Bill St Hilaire and had all of them serviced through Bill for at least 12 years now. When the dealership was sold, I was very concerned as we buy tires, brakes, oil changes, general maintenance reglarly scheduled through Bill! He is the only reason we have not gone elsewhere. He is very knowledgeable about all cars, parts, et. He is trust worthy, and a man of honor, courteous, and a great human being! We would not trust our vehicles to any one but Bill! More