Tasca Ford Berlin

New lease car. I really needed a safe, reliable car. I left everything up to the wonderfully helpful employees at Tasca. I got a new car signed, sealed and deliver I really needed a safe, reliable car. I left everything up to the wonderfully helpful employees at Tasca. I got a new car signed, sealed and delivered. You have a beautiful new facility, an exceptional staff, a good reputation. My thanks to Jon Stachkunas and Jen Robey for making me feel like a "princess" in my new car. More

FIXED I would like to thank Jon Stachkunas for his very kind, and professional way he treated my mother. He made her confident that her car was in good car I would like to thank Jon Stachkunas for his very kind, and professional way he treated my mother. He made her confident that her car was in good care at Tasca. I appreciated that he made sure that when her car left his shop very thing was done with her SAFETY in mind. He is a exceptional Service Manager and very professional. More

Professional, friendly & quality work. Beautiful facility, conveniently located off the Berlin Tpke. Everyone is helpful, friendly, respectful and knowledgeable. Great people who work ther Beautiful facility, conveniently located off the Berlin Tpke. Everyone is helpful, friendly, respectful and knowledgeable. Great people who work there. Would definitely recommend it people. We've bought our daughter's car at Tasca and have had all our emissions testing done there. Great job done on all ends! More

Sorry customer service My 08 Explorer got towed there because of Ford extended warranty. Was told that it wouldn't be looked at for 2 days. It was just a dead battery and wa My 08 Explorer got towed there because of Ford extended warranty. Was told that it wouldn't be looked at for 2 days. It was just a dead battery and was charged $20 labor...WOW A 2 MINUTE JOB!! They told me that the thermostat housing was leaking, I showed them my ford warranty paperwork but they still insisted that it wasn't covered. She wouldn't even call the Ford warranty place for me she "suggested" I call when I get home, which I did. Of course it was covered and the warranty place had to call Tasca Ford and tell them. Guess what, now I had to wait a week to bring it back in. I bring it back a week later at 8am like they asked and I get a call saying it would cost me over $800. I told the service guy I just went through this last week and he needs to talk to the female at the service desk, he said he would and call me back....he never did call me back! I waited an hour and called them and was told by the female "that it was all taken care of she straightened him out and my truck would be ready by the end of the day". I get a call at 4pm saying that they gave my part to someone else and now I have to wait another day for the repairs...xxx Ford!!! An appointment at 8am and you already knew the problem. You don't call me till 1pm trying to tell me it would cost over $800 after going through this a week ago. Then you call me back at 4pm telling me my part was given to another customer and now I have to wait another day! Unless I am somehow reimbursed for my lost time and effort I promise I will start posting "the nastiest" online reviews everywhere I can think of trying to deter everyone from going there!!!! WOW...and I thought COMCAST had bad customer service! UPDATE: Spoke with Jennifer Quigley at Tasca and now all is well. Now THAT'S customer service! More

No pressure and friendly. Clean and bright sales area, restroom and service area. Everything was done in a timely manner. Was given all the information on the vehicle and exten Clean and bright sales area, restroom and service area. Everything was done in a timely manner. Was given all the information on the vehicle and extended warranty. More

oil change Came in for an oil change without an appointment and was leaving with the service being done in a short period of time. Thanks for the quick turn arou Came in for an oil change without an appointment and was leaving with the service being done in a short period of time. Thanks for the quick turn around. More

Oil Change Jason was great as usual! The service was quick with minimal wait time. He always keeps me informed as to the work being performed on my vehicle. Jason was great as usual! The service was quick with minimal wait time. He always keeps me informed as to the work being performed on my vehicle. More

Scheduled Maintenance One phone call had our F250 diesel scheduled the next day for LOF and tire rotation. Dropped off in the morning and picked up in the afternoon. Does One phone call had our F250 diesel scheduled the next day for LOF and tire rotation. Dropped off in the morning and picked up in the afternoon. Does not get any easier than that. Plus the exterior was washed. More

Great Service Brendalie explained the process and did it fast and called me when it was completed. There is nothing more you could really ask for as a customer. Brendalie explained the process and did it fast and called me when it was completed. There is nothing more you could really ask for as a customer. More

Excellent experience, easy to deal with Everyone we dealt with at Tasca was pleasant and professional. They all knew what they were talking about when it came to the product and paperwork p Everyone we dealt with at Tasca was pleasant and professional. They all knew what they were talking about when it came to the product and paperwork process. More