Tasca Ford Berlin

FANTISTIC SERVICE Jen Robey asked what was I looking for in a new car. We asked and answered many many questions. She looked on her computer to find what I wanted. I ch Jen Robey asked what was I looking for in a new car. We asked and answered many many questions. She looked on her computer to find what I wanted. I checked out two cars and did a test run on one of them. It was just what I needed and said that is the one. She then proceeded to explain all of the equipment on the dash board and repeated some of the items that I still had a questions about. It was a lot to remember. She said to call her any time to explain again if need be. She called me a couple days later to see if I liked my car. More

Excellent experience Jen took my initial inquiry phone call on a snowy morning. When I arrived at the dealership she had already personally cleaned off the Explorer that I Jen took my initial inquiry phone call on a snowy morning. When I arrived at the dealership she had already personally cleaned off the Explorer that I was interested in. After some discussion and looking at different options, I made a deal for that vehicle. Jen spent the time to explain all the details and services available at Tasca as well as completing the sale and delivering the car that day. More

Terrible experience Purchased new f550 dump truck last week, Matt R was my salesman and he literally did absolutely nothing throughout the entire sale. He had no informat Purchased new f550 dump truck last week, Matt R was my salesman and he literally did absolutely nothing throughout the entire sale. He had no information on the vihicle, told us NOTHING about it, everything we had to find on our own. Now we have a truck that costed $83,000 before taxes&fees that has 400 miles and brakes that squeak terribly and doesn't run right (intermittent stalling & knocking noise) come to find out they won't service any fords over f350's there...bottom line it was an awful experience and this salesman is to young and inexperienced to be working there, as was said by two other employees that know him. Won't ever go back More

AMAZING SERVICE!! Jon (service manager) made it his priority to fix the issues I had been encountering with my 07 Ford Mustang. He was very easy to talk to and did all Jon (service manager) made it his priority to fix the issues I had been encountering with my 07 Ford Mustang. He was very easy to talk to and did all he could to provide EXCELLENT service and 100% customer satisfaction. I'd recommend Tasca! More

New truck Purchase Great Experience....I wish the salesman spent a little more time explaining some of the options available and explained the items purchased a little m Great Experience....I wish the salesman spent a little more time explaining some of the options available and explained the items purchased a little more. More

Car service Thank you to Tasca for fitting me in for a service just a few hours before I left on a trip. They had me in and out quickly! Thank you to Tasca for fitting me in for a service just a few hours before I left on a trip. They had me in and out quickly! More

Hard to believe Saw a 2013 truck there late one afternoon , just what I was looking for . Went back the next morning , truck wasn't there. Went inside and was approa Saw a 2013 truck there late one afternoon , just what I was looking for . Went back the next morning , truck wasn't there. Went inside and was approached by Adsana Sayasith. I asked about the truck and he said he would check to see if it was sold. Turns out they used it to transport Computers to their Rhode Island location and it would be back in Berlin at 4:30 PM. I said OK And that I live 5 minutes away. . I gave him my contact info and he said he would call when the truck arrived and that he was There till 8:00 PM. At 7:00PM I still had not been called so I called his Cell Phone ( he have me his card with the # ) and I left a voice mail wondering what happened to the truck and to call me back. That evening and the this morning No Call back. So at 10:00 this morning I drove to Crowley Ford in Plainville and was greeted by A wonderful lady that introduced me to a great salesmen named Tony. I saw a similar 2013 truck so Tony brought Out the key and showed me.. The sales manager came out and was very pleasant along with Tony. Needless to say I wrote them a check and I Will be picking up my truck,tomorrow morning. That's the way You do business. I'm still waiting for a return call from Adsana at Tasca Ford More

Awesome total experience Jen was extremely helpful. The receptionist on duty even assisted in helping find my car as I waited. The financing team was very accommodating and co Jen was extremely helpful. The receptionist on duty even assisted in helping find my car as I waited. The financing team was very accommodating and considerate. More

Honest, fair and efficient experience After a few months of looking for a very specific used vehicle using Internet search tools I had a "hit" on a car at Tasca. The salesman was extremely After a few months of looking for a very specific used vehicle using Internet search tools I had a "hit" on a car at Tasca. The salesman was extremely helpful in taking the time and reviewing my needs and matching that to the vehicle. The price was slightly better than KBB, and I pleasantly received more for my trade in than expected. They offered me a competitively priced (I shopped around online) Ford warranty plan, and the transaction overall was very smooth. The car was everything they (and Carfax) presented it to be and I was extremely satisfied driving off the lot. I'm an technologist and Internet shopper, so I'm put off by many sleezy car dealers that are still living in the 70's, but Tasca is a dealership I consider understands that the world has changed and has evolved accordingly by embracing things like shopping online and Carfax reports. More

SERVICE ON MY TRUCK All of the service advisors were extremely helpful, everybody had smiles on their faces which made my experience from a negative one to a positive one All of the service advisors were extremely helpful, everybody had smiles on their faces which made my experience from a negative one to a positive one. I would recommend tasca again to anyone More