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Tasca Ford Berlin

Berlin, CT

4.3
1,565 Reviews

250 Webster Square Rd

Berlin, CT

06037

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Showing 1,565 reviews

August 03, 2023

They took me in right away. It was done in less than an hour. Thank you for a great job. More

by MCLAUGHLIN.SHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 04, 2023 -

Tasca Ford Berlin responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Tasca Ford Berlin Team

July 31, 2023

Ease for drop off. Service was done in a timely manner. All my needs were addressed. More

by CTDENTREPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer but don’t remember name. , Colin Frayne
Aug 01, 2023 -

Tasca Ford Berlin responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Ford Berlin, we value our customers and we look forward to seeing you down the road. Sincerely, The Tasca Ford Berlin Team

July 29, 2023

John Q was great with helping me build my bronco back in may and getting it in 2 months was fast! The day of when it got here we looked it over got my car appraised and got in the next day in and out with p More

by BBAYRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Quistorff
Jul 31, 2023 -

Tasca Ford Berlin responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Tasca Ford Berlin. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Tasca Ford Berlin Team

July 28, 2023

Mike was wonderful to work with. He took care of all the details working with my insurance company.p and kept me up to date on the progress. And my car looks great! More

by MCFAZZ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fresen
Jul 28, 2023 -

Tasca Ford Berlin responded

It’s great to know that Mike provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

July 25, 2023

The service I received was done quick and at a very reasonable cost. They fixed a coolant leak without replacing any major parts. I was happy they didn't swap in a bunch of parts I didn't need, like More

by CPCASEY505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory, Robbie
Jul 26, 2023 -

Tasca Ford Berlin responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Tasca Ford Berlin Team

July 22, 2023

Everytime we have service on any of our cars it seems that it takes forever! I have brought my vehicle I for the same recall 3 times either they don't have the part or they call me and say they have it, More

by HEBERTINSTALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Frayne
Jul 24, 2023 -

Tasca Ford Berlin responded

Thank you for providing this feedback about your experience at Tasca Ford Berlin. Our goal is to always provide a positive experience and hearing your comments help me alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

July 20, 2023

Ed was helpful when I came in for the last few items I needed to complete my car purchase More

by KELLYVALLUZZO
Recommend Dealer
Yes
Employees Worked With
Sam Lee, Luis Martinez, Tom Moran
Jul 21, 2023 -

Tasca Ford Berlin responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tasca Ford Berlin Team

July 16, 2023

The person who helped me was pleasant and helpful. I was told that they were busy that day but they still took care of my car quickly. I had a squeaking problem in the front of the car. The mechanic More

by BARBARABRADY1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the people I dealt with., Colin Frayne, Michael Lopez
Jul 17, 2023 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

July 12, 2023

John was wonderful helping get my car diagnosis and then scheduled for service. It was so much easier to work with Tasca. I will be using them again and buying a car from them when I start looking. More

by betty.lacasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Machado
Jul 13, 2023 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

July 12, 2023

Great place! Convenient location. I trust them with my Ford. I’ve come here several times already. More

by MACCAFAN1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Frayne, Michael Lopez, Fran Sanford, Luis Martinez
Jul 13, 2023 -

Tasca Ford Berlin responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Ford Berlin, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Tasca Ford Berlin Team

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