Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Tasca Ford Berlin

Berlin, CT

Overview
Reviews
4.3
1,565 Reviews
Call Dealership (860) 828-3546
View Awards

250 Webster Square Rd

Berlin, CT

06037

Directions

By Type

Showing 1,565 reviews

June 15, 2023

Need better communication, was hard getting someone to answer phone. Car drop off overnight there was no forms to fill out when leaving keys in mail slot More

by LAXON001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
Report | Print
Jun 16, 2023 -

Tasca Ford Berlin responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Tasca Ford Berlin Team

June 15, 2023

Brian of the service desk is outstanding. The mechanic was informative. Had a great visit More

by DANESEMPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service desk 5 stars
Report | Print
Jun 16, 2023 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Tasca Ford Berlin Team

June 08, 2023

I have not been to Tasca Ford in over 2 years. . what a refreshing change when I walked in Monday morning the service manager answered all my questions he was so patient with me. Keep up the great More

by DEEBAR528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jun 08, 2023 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

June 07, 2023

Was disappointed they didn’t fix my car on the day it was scheduled for service and didn’t let me know until late in the day. Brian was awesome after that! More

by RUSSMSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 08, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Tasca Ford Berlin Team

June 05, 2023

Great communication and quick service, recommend this place to get all of your ford needs met More

by RYANASNY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jun 06, 2023 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

June 02, 2023

Dylan the salesperson that sold me the car was excellent. He was a pleasant person and very knowledgeable. More

by DIANECOLLIN44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan in sales
Report | Print
Jun 02, 2023 -

Tasca Ford Berlin responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tasca Ford Berlin Team

May 31, 2023

There's not much to say when people are nasty. I am extremely disappointed with my entire experience there. from the purchase of a new car with 1000 miles on it to destroying my car by not adding More

by LETSGOJOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jon machado
Report | Print
Jun 01, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Tasca Ford Berlin does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

May 28, 2023

My experience trading in my lease and getting into a new Ford Bronco was nothing but a breeze. Thank you to Dylan, Scott and Kat who were all extremely helpful, attentive, professional and friendly. They ma More

by SJKOSTYSZYN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan, Scott and Kat all deserve a 5 start recognition!
Report | Print
May 30, 2023 -

Tasca Ford Berlin responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Dylan's, Scott's and Kat's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Tasca Ford Berlin Team

May 27, 2023

Service is always outstanding. Never had any complaints. Best service center I’ve worked with in years More

by CharlesBarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 30, 2023 -

Tasca Ford Berlin responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Ford Berlin, we value our customers and we look forward to seeing you down the road. Sincerely, The Tasca Ford Berlin Team

May 24, 2023

The service manager was really helpful in getting the parts I needed and ordered, after More

by CLZEKIRBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
Report | Print
May 25, 2023 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

1
...
30
31
32
...
157