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Tasca Ford Berlin

Berlin, CT

4.3
1,565 Reviews

250 Webster Square Rd

Berlin, CT

06037

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Showing 1,565 reviews

February 02, 2023

Just bought two vehicles from Tasca Ford. Very satisfied with the experience from ordering to delivery. More

by OFFICE9
Recommend Dealer
Yes
Employees Worked With
John Quistorff
Feb 02, 2023 -

Tasca Ford Berlin responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Tasca Ford Berlin. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Tasca Ford Berlin Team

February 02, 2023

We worked with Finance Manager Katherine Kelly, not Sam Lee. The process for the purchase and finance paperwork went quickly. My wife and I have purchased several trucks and cars from Tasca over the years. More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Kelly (5 Stars), Colin Frayne
Feb 03, 2023 -

Tasca Ford Berlin responded

Bruce, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Katherine's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Tasca Ford Berlin Team

February 01, 2023

Knowledgeable, friendly, and patient staff from the time I entered the building. Helpful in that if they did not know something, they checked with others to answer whatever question was posed. More

by PATMULI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who greeted customers as they entered the building and a female co-worker who was very personable.
Feb 02, 2023 -

Tasca Ford Berlin responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tasca Ford Berlin Team

January 30, 2023

First time dealing with Tasca Ford, just starting the process of looking for a vehicle, but went to Tasca because of some familiar faces More

by DVINSIDE205
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Moran
Feb 01, 2023 -

Tasca Ford Berlin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tasca Ford Berlin Team

January 25, 2023

After waiting almost 2 months for a part for my car when I drove it out the brakes were very very low I am sure this was not on purpose but brakes are important I brought it right back and they acknowledg More

by joannascm
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
the man who drove me home was very pleasant
Jan 25, 2023 -

Tasca Ford Berlin responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Tasca Ford Berlin does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

January 20, 2023

Ryan in truck service has been very responsive with quick turnaround on repairs. When parts were delayed his communication on delivery and availability was helpful. More

by GT500 Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan - Truck service
Jan 22, 2023 -

Tasca Ford Berlin responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Tasca Ford Berlin Team

January 20, 2023

I brought my Ford Edge in for an oil change and also to have the recall issue fixed . Excellent service , quick and efficient More

by SANDYLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbi in service
Jan 22, 2023 -

Tasca Ford Berlin responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Tasca Ford Berlin Team

January 14, 2023

I bought an Escape from Tasca, and an F-150 from Monaco. Tasca is 100% better for service. I'm 81 years old and don't service my vehicles anymore. It is nice to get a quick appointment for service as Tasca More

by LAZYMARY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 17, 2023 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

January 14, 2023

The Dealership treated me fairly and honestly. I was pleasantly surprised to see several people from the former Crowley Ford and Lincoln Dealership now at Tasca. They found a car I was looking for More

by CHETJUDY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Teodosio and Jeffrey Tufano
Jan 17, 2023 -

Tasca Ford Berlin responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tasca Ford Berlin Team

Jan 17, 2023 -

CHETJUDY1 responded

Thank you for letting me know you got my Survey.

January 09, 2023

Body shop did a great job was great to work with would have them do my work Michael FRESEN WAS GREST More

by waldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickael Fresen
Jan 09, 2023 -

Tasca Ford Berlin responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Tasca Ford Berlin Team

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