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Tasca Ford Berlin

Berlin, CT

4.3
1,565 Reviews

250 Webster Square Rd

Berlin, CT

06037

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Showing 1,565 reviews

October 05, 2022

Excellent experience Salesman John Q was excellent very pleasant very knowledgeable Everyone I talked with was helpful More

by SZYMKOLOU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john q, Sam Lee
Oct 06, 2022 -

Tasca Ford Berlin responded

Thank you for taking the time to write about your experience. It's great to know John and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Tasca Ford Berlin Team

October 04, 2022

Tasca ford is close to me home I live in Middletown . Service is great thank you very much Gary, More

by Kendallg65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 04, 2022 -

Tasca Ford Berlin responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tasca Ford Berlin Team

October 03, 2022

These people are great,good service professional approach in 15 words what else is there to be said More

by BILLY5494
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve in finance, Fran Sanford
Oct 03, 2022 -

Tasca Ford Berlin responded

Good morning, Thank you for the positive review but I see that you marked your overall experience 1 star is there anything I can do to make your experience a more positive one? Thomas Moran General Manager 860-828-3546

October 02, 2022

Came in for a look and was out within an hour with a new car. More

by RANDOLPH31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 04, 2022 -

Tasca Ford Berlin responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you, Tasca Ford Berlin

September 28, 2022

An easy experience with the TASCA team. They had a busy day, but were able to fit me in for a badly needed oil change. They also did a tire rotation, which I did not even realize I was du More

by HappyOwnerInBerlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Moran
Sep 28, 2022 -

Tasca Ford Berlin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you, Tasca Ford Berlin

September 27, 2022

The dealer is friendly and efficient. My experiences have been positive and the staff responds promptly with any questions👍 More

by KSKOG72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Tufano
Sep 27, 2022 -

Tasca Ford Berlin responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Tasca Ford Berlin Team

September 25, 2022

They took care of me and were honest. They didn’t play any games with the price of my bronco More

by AMI.KHANNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lopez, Sam Lee
Sep 27, 2022 -

Tasca Ford Berlin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Tasca Ford Berlin Team

September 22, 2022

This was the third attempt to fix the cam phaser recall. Hopefully this will be the last time I bring the truck in for this issue More

by TomB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Sep 22, 2022 -

Tasca Ford Berlin responded

Good afternoon, I'm sorry that you had to return to have your repair completed. Should you encounter any further difficulties please reach out to me for assistance. Tom Moran General Manager Tasca Ford 860-828-3546

September 21, 2022

Alex Cruz was very kind and patient through the purchase. He was great to work with and very professional. I would recommend him to others looking to purchase a car. More

by WPDANALYST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Sep 22, 2022 -

Tasca Ford Berlin responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Tasca Ford Berlin Team

September 19, 2022

I have owned my car for a little less than two months the air conditioning on the passenger side does not work and blows out hot! I was told the safety test was done however my horn has never worked! I was p More

by ANGEBABE915
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Frayne
Sep 19, 2022 -

Tasca Ford Berlin responded

Good afternoon, I have checked on the trim pieces that were ordered for you and one piece has arrived and one has not as of today. I'm sorry to hear that your air conditioning isn't working on one side if you would like to reach out we can have that looked at for you. Tom Moran General Manager.

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