Tasca Ford Berlin
Berlin, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Horrible service I came for an alignment, was told that I will be taken care of soon but after an hour waiting I asked how much longer should I wait receptionist told I came for an alignment, was told that I will be taken care of soon but after an hour waiting I asked how much longer should I wait receptionist told me that I will not be taken care of today. Very disappointed that i lost my time for nothing. More
Alonzo Very friendly, helpful staff. Service did take longer than I expected for a lube/oil change and filter. Leery off extra work they said I needed. Very friendly, helpful staff. Service did take longer than I expected for a lube/oil change and filter. Leery off extra work they said I needed. More
Going to Bat for you instead of giving up!! I have never had the service I had at Tasca, even prior to this at Tasca. They seem to have improved to even a higher standard then they already were I have never had the service I had at Tasca, even prior to this at Tasca. They seem to have improved to even a higher standard then they already were at. Jen Quigley was amazing. We worked together to get the warranty company to cover repairs that were so obviously covered to everyone but them. She found me a rental at the last minute, she met every one of my needs and expectations. Tasca should do everything possible to make sure she never leaves "Cough...Raise...Cough"... ;) Even when my check engine light came on two days later for a totally unrelated problem, she somehow squeezed me in before the weekend to get it fixed. The other parts of service are also exceptional. Great waiting area, huge quiet and accommodating. Shuttle service to and from the dealer were quick with very little wait time. More
Customer service is null and void the moment you drive off!! Purchased a vehicle and it was missing a cosmetic part that was def. supposed to be there as it was on the other three doors, call after call nothing, Purchased a vehicle and it was missing a cosmetic part that was def. supposed to be there as it was on the other three doors, call after call nothing, pay them a visit "we will take care of it" call and call nothing yet again, RUN and run all the way to their Providence location because Berlin has done this before and I knew when we decided to purchase again that they hadn't changed, something so simple that probably cost $30 shows the concern they have at the Berlin Tasca. PM's are welcome if you would like other stories to help in your decision to purchase elsewhere. Kudos to the Providence Tasca as they did the right thing and are taking car of it......Shame on you Berlin Tasca you can respond to my BBB complaint among anywhere else I can do to serve justice in your lack of handling this situation! More
GREAT- NO BS Made it a really quick turnover to purchase my vehicle. Mike Lopez was great and help in every way possible. Mike had everything ready, which made the Made it a really quick turnover to purchase my vehicle. Mike Lopez was great and help in every way possible. Mike had everything ready, which made the process go quickly. More
pleasant atmosphere My experience here is always 4-5 stars. They are very accommodating and friendly here and the waiting area is clean and comfortable. They also expla My experience here is always 4-5 stars. They are very accommodating and friendly here and the waiting area is clean and comfortable. They also explain everything clearly to me. More
Always ask for Jenny Q! I have never had a bad experience when working with Jenny Q! If there is something you need done and done fairly and efficiently you ask for Jenny Q. I have never had a bad experience when working with Jenny Q! If there is something you need done and done fairly and efficiently you ask for Jenny Q. If it isn't her department she will find the right department and make sure you are properly cared for. I swear she is the foundation of that entire company! More
Great service team I believe it! I was just there today for an oil change and I had four tires installed on my Ford focus RS. I didn’t have an appointment, but the servi I believe it! I was just there today for an oil change and I had four tires installed on my Ford focus RS. I didn’t have an appointment, but the service was outstanding. I purchased my vehicle used from another dealership in October with a slew of problems at 17,000 miles. I now have 45,000 miles 9 months later. I’m there quite frequently as a loyal customer to have my fluids changed and my services performed. Carl Maratta and the service team does an outstanding job from my point of view. He got the right Tech on it and I was very happy with the results. The service advisors and technicians are friendly knowledgeable and helpful. The service techs live up to my expectations with their execution of work. Making quality job #1. Highly recommend the service here as well as the gifted hands of Chris Lemay at the body shop. -D. Carrier More
Terrific Went for an unscheduled oil change. They squeezed me in and got everything done very quickly. Super friendly and professional couldn’t have had a bett Went for an unscheduled oil change. They squeezed me in and got everything done very quickly. Super friendly and professional couldn’t have had a better experience. Would recommend them anytime More
best purchase ever My experience with Tasca was simply the best ! In researching my next new vehicle I was very particular on style and color. Because the options I wan My experience with Tasca was simply the best ! In researching my next new vehicle I was very particular on style and color. Because the options I wanted was not available on any lot the next step was to place a factory order. After building on line I brought the information to Tasca in Berlin CT. The tasca team was very helpful and explained the entire process from start to finish. Because this was a factory order time was needed to build and deliver. Along the way my sales consultant kept in contact with me providing updates and information along the way. I finally picked up the vehicle on 7/5/19 and could not be happier. All paperwork was in place and a seamless transaction made this experience the best ! I would highly recommend Tasca Berlin to anyone in need for a new or used car. No pressure, Very easy to deal with, Relaxing atmosphere. You really feel like the dealer cares about you :) More





