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Tasca Ford Berlin

Berlin, CT

4.2
1,570 Reviews
Tasca Ford Berlin, in Berlin, CT, serving Hartford, Middlesex, and New Haven County, is proud to be an automotive leader in our area. Since opening our doors, Tasca Ford Berlin has kept a firm commitment to our customers. We offer a wide selection of vehicles as well as commercial trucks and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Tasca Ford Berlin will get you into the car or truck you choose with professionalism and attention to your needs. Tasca Ford Berlin has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Tasca Ford Berlin offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (860) 828-3546 if you have any questions or comments.
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250 Webster Square Rd

Berlin, CT

06037

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Showing 1,570 reviews

July 25, 2019

Horrible service I came for an alignment, was told that I will be taken care of soon but after an hour waiting I asked how much longer should I wait receptionist told More

by Andrey
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dakota Pare
Aug 22, 2019 -

Tasca Ford Berlin responded

First, I wish to apologize for your experience. I would like to have the opportunity to make this right. I recently took over as General Manager in early July. Please visit us for your next service, ask for me or my Service Manager, Carl Maratta. This will provide us the opportunity to ensure that You Will Be Satisfied! Erik Stuttz General Manager

July 22, 2019

Alonzo Very friendly, helpful staff. Service did take longer than I expected for a lube/oil change and filter. Leery off extra work they said I needed. More

by Alonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
Aug 22, 2019 -

Tasca Ford Berlin responded

Alonzo, Thank you for your feedback. We apologize for taking longer than expected to perform this service. Please return, ask for me or Carl Maratta, Service Manager and we will ensure a much better experience. Erik Stuttz General Manager

July 20, 2019

Going to Bat for you instead of giving up!! I have never had the service I had at Tasca, even prior to this at Tasca. They seem to have improved to even a higher standard then they already were More

by chuzziii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Quigley
July 16, 2019

Customer service is null and void the moment you drive off!! Purchased a vehicle and it was missing a cosmetic part that was def. supposed to be there as it was on the other three doors, call after call nothing, More

by Leave the lot, expect nothing after
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Macgregor, Chris Happy
Aug 22, 2019 -

Tasca Ford Berlin responded

First, I wish to apologize for your experience. I would like to have the opportunity to make this right. I recently took over as General Manager in early July. Please visit us for your next service, ask for me or my Service Manager, Carl Maratta. This will provide us the opportunity to ensure that You Will Be Satisfied! Erik Stuttz General Manager

July 12, 2019

GREAT- NO BS Made it a really quick turnover to purchase my vehicle. Mike Lopez was great and help in every way possible. Mike had everything ready, which made the More

by chappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2019

pleasant atmosphere My experience here is always 4-5 stars. They are very accommodating and friendly here and the waiting area is clean and comfortable. They also expla More

by DebFusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota, Jennifer Quigley
July 10, 2019

Always ask for Jenny Q! I have never had a bad experience when working with Jenny Q! If there is something you need done and done fairly and efficiently you ask for Jenny Q. More

by Erica13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Quigley
July 06, 2019

Great service team I believe it! I was just there today for an oil change and I had four tires installed on my Ford focus RS. I didn’t have an appointment, but the servi More

by Cadillacmandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Quigley
July 06, 2019

Terrific Went for an unscheduled oil change. They squeezed me in and got everything done very quickly. Super friendly and professional couldn’t have had a bett More

by Wendymalazzi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Reimer, Jennifer Quigley
July 05, 2019

best purchase ever My experience with Tasca was simply the best ! In researching my next new vehicle I was very particular on style and color. Because the options I wan More

by Bill65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances Sanford
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