Tasca Ford Berlin

Friendly, no pressure experience!! I was very please with my experience at Tasca! Although the car I was interesting in was no longer available, Robin was very helpful in finding a very I was very please with my experience at Tasca! Although the car I was interesting in was no longer available, Robin was very helpful in finding a very similar alternate option. She was friendly and funny and I truly felt no pressure. I am very happy that I was able to find a car to buy that same day and it had all the bells and whistles I was looking for in the original option. Great experience...great service...great buy!! More

Car Service : Smooth and professional The staff welcomed us as we entered. When we picked up the car, questions we asked were answered. Price was fair and reasonable. Check out experienc The staff welcomed us as we entered. When we picked up the car, questions we asked were answered. Price was fair and reasonable. Check out experience was the same; friendly. More

Service: Estimate of repairs I came in for a diagnosis of an A/C problem, Jennifer greeted me and researched my vehicles history and extended warranty for me. I was given an estim I came in for a diagnosis of an A/C problem, Jennifer greeted me and researched my vehicles history and extended warranty for me. I was given an estimate for the work needed and a match price for a set of tires. I did call after leaving the dept.with a question and I wasn't called back, this is reason for the price of service being average.. The price of the estimate and the price that I was questioning was a difference of approximately $500.00? I would have returned with the car to have the A/C repaired if we agreed on a price, but I have now ordered the parts and arranged for the A/C system to be evacuated and recharged, the repairs will be done by myself. I am a retired ASE Master Certified technician and I am will to make my own repairs. Sincerely Rocky Kopylec More

Great service and price Fran at Tasca Ford in Berlin helped me buy the car i reasearched online. Great service and very helpful. I love my car and know if and when i need s Fran at Tasca Ford in Berlin helped me buy the car i reasearched online. Great service and very helpful. I love my car and know if and when i need service that they will be just as friendly and helpful. Thank you Fran! More

Airbag Recall My first visit here. Called, got appt. time I requested. Upon arrival greeted by Dakota, who wrote up the Service Order quickly. Job finished on time. My first visit here. Called, got appt. time I requested. Upon arrival greeted by Dakota, who wrote up the Service Order quickly. Job finished on time. Car left clean. Nice customer lounge. More

2019 Raptor Great customer service in and out very quickly for install of accessory for my raptor. Very mindful of my time and offered a ride home. The mechanic w Great customer service in and out very quickly for install of accessory for my raptor. Very mindful of my time and offered a ride home. The mechanic who worked on my vehicle was very knowledgeable and helpful! More

The Works, oil, filter and tire rotation. My car was 5,000 miles over the service limit. Not only was Henry Reeves (and Jen Quigley) able to schedule it for the same day the price was well be My car was 5,000 miles over the service limit. Not only was Henry Reeves (and Jen Quigley) able to schedule it for the same day the price was well below what I was expecting. More

Great Experience I just had my car serviced, made appt online, received confirmation and reminders and once in, I was greeted by my service rep, who explained what I w I just had my car serviced, made appt online, received confirmation and reminders and once in, I was greeted by my service rep, who explained what I was there for, asked if I had any questions, I waited for my vehicle, a little longer than quoted but it was fine, and car runs great. Will be back as I never have had an issue. More

Oil Change I was able to drive right in, service got me logged in pretty quickly. Left the vehicle these, then within about 30 minutes, I was contacted by the me I was able to drive right in, service got me logged in pretty quickly. Left the vehicle these, then within about 30 minutes, I was contacted by the mechanic via text. More

Bought a $73k raptor from another dealer I went to tasca ford 2 Wednesday’s ago around 10am with plans on buying the blue raptor in stock. Walked around the truck took a few pics and no one c I went to tasca ford 2 Wednesday’s ago around 10am with plans on buying the blue raptor in stock. Walked around the truck took a few pics and no one came out to see me. So I pull my White tundra up to the showroom and walk in. The receptionist was on her cell phone and didn’t notice me. I walked around the showroom sat in the white mustang and watched 4 salesman just hanging out eating breakfast at there desks in the showroom. NOT 1 PERSON EVEN SAID HELLO TO ME. After a few min went back to my truck and watched the salesman drinking his coffee while watching me sit in my truck. Needless to say I bought a $73k raptor from Shaker ford and drove it home that day. Not only did you lose a sale but lost out on a AWSOME trade a 2014 Shelby GT 500 with 3k on it (that I owned outright). I don’t know if your sales staff thought I couldn’t afford it (I was wearing jeans and a gas xxxxxx garage sweatshirt)or maybe they thought I was buried in the tundra (which had nothing to do with transaction). Maybe your sales staff is independently wealthy and didn’t need my sale. Needless to say as a big dealer you lost a sale and service customer. Word of mouth is huge and it’s been 2 weeks and I’m still talking about this. Better luck next time I guess. More