
Tasca Ford Berlin
Berlin, CT
Filter Reviews by Keyword
By Type
Showing 1,565 reviews
Great service We visited twice in the last week. Our first experience was superb. The manager was very hands on and made us feel comfortable and at ease about our We visited twice in the last week. Our first experience was superb. The manager was very hands on and made us feel comfortable and at ease about our overall experience. The 2nd experience was great, but communication and preparedness is KEY -- there was a lack of preparedness for our visit and the (car) service promised a few days before was not readily available. It happens! I'm sharing, what I hope, is valuable feedback. Thank you! B. Lawrence More
Superb excellence Tasca Ford is wonderful! Jen was not pushy and made me feel at ease and not rushed to make decision. Not once did she ever come across as just trying Tasca Ford is wonderful! Jen was not pushy and made me feel at ease and not rushed to make decision. Not once did she ever come across as just trying to make a sell. More
2018 F150 Stopped in around September of 2017 to look into a new truck. I met Jen who was very informative and helpful, but we determined this was not the right Stopped in around September of 2017 to look into a new truck. I met Jen who was very informative and helpful, but we determined this was not the right time to buy for me. Shopped around for a couple months, got some good offers, but I knew I wanted to work with Jen again. Went back to Tasca in the middle of May of 2018, and spoke with another sales person who just wanted to make a sale and took a very long time to meet my needs. This was my first time buying a new vehicle like this, and there was a clear difference in quality of service. A few weeks later I went back and asked to work with Jen, She walked me through the whole process of what I was looking for, not one ounce of sales pressure. Very laid back, very personable and understanding, and incredibly helpful. She even was able to nearly match a better offer I had from another dealer for the same truck, and I walked out with a nicer truck than offered before. She answered every question I had (and I had A LOT) with a straightforward, to-the-point answer. Absolutely wonderful experience working with Jen and I hope to do business with her in the future. More
My new Mustang from Gerry Amazing staff. Got me into my dream Mustang. Gerry was amazing, he helped me throughout the entire process, and made me feel like family. Very light h Amazing staff. Got me into my dream Mustang. Gerry was amazing, he helped me throughout the entire process, and made me feel like family. Very light heated and funny guy. I'm proud to have bought from them. More
Service Brought my F150 in for a tire rotation and oil change. I found that the service was very affordable! While I was there I was told there was an open Brought my F150 in for a tire rotation and oil change. I found that the service was very affordable! While I was there I was told there was an open recall. I was told the parts for the recall were in and I was asked if I would like that taken care of as well. It was completed while I waited. The whole experience took only about two hours, and I didn't have to go back to get the recall taken care of! Very pleased and impressed. More
Great Ford Dealer They have the truck you need at a fair price with professional, courteous staff. Would go again. Go see Matt Riemer he is your man. They have the truck you need at a fair price with professional, courteous staff. Would go again. Go see Matt Riemer he is your man. More
Speedy Needed to pay attention to spare tire pressure and all tires because of upcoming trip. Tec informed me of all readings. Work completed on time. Needed to pay attention to spare tire pressure and all tires because of upcoming trip. Tec informed me of all readings. Work completed on time. More
Great service I had a good experience dealing with Colin and the Tasca dealership. Colin has plenty of experience when it comes to talking to the customers. I had a good experience dealing with Colin and the Tasca dealership. Colin has plenty of experience when it comes to talking to the customers. More
Prompt, efficient The work was done in a timely manner and was within the time frame I was told. The representatives are friendly and very efficient. Thank you. My f The work was done in a timely manner and was within the time frame I was told. The representatives are friendly and very efficient. Thank you. My first experience with Tasca was in 1966 when my husband and I bought our first new car, a Mustang. It has always been a good memory. I expect that the work will prove to be excellent as time goes on. More
New vehicle purchase Talked to Colin the week before and planned to come out and purchase new vehicle. Was a great experience and everything went as I hoped for Talked to Colin the week before and planned to come out and purchase new vehicle. Was a great experience and everything went as I hoped for More