Tasca Ford Seekonk

Im concerned that I was charged for an oil change that was not performed. When my husband checked the dipstick he said the oil seemed dirty and they did not put a new oil change sticker on the windshield. was not performed. When my husband checked the dipstick he said the oil seemed dirty and they did not put a new oil change sticker on the windshield. More

Excellent service, so helpful, and worked with my budget that I was looking for monthly. I will return and refer people looking for a vehicle to go see Alex at Tasca. that I was looking for monthly. I will return and refer people looking for a vehicle to go see Alex at Tasca. More

Where is the option for a zero star rating? Direct quote I was told by the service department, "You're not my father, I don't need to listen to you". I have been to the dealer twice, but le Direct quote I was told by the service department, "You're not my father, I don't need to listen to you". I have been to the dealer twice, but let me start with my experience before I ever went to Tasca. I had a reservation for a new Ford with another dealer that was far from my house. I wanted to transfer it over to Tasca to establish a relationship with a dealer closer to my home. The people I spoke to were so unwilling to help with that transfer, saying they weren't able to do it. As a result I ended up buying my truck from the original dealer. Now fast forward to actually needing to bring this 2 month old, $55k truck in for service. Both times the service team has been dismissive. I came in with an appointment only to be told that my truck (which they wouldn't even look at while I was there so I could show them the problem) needed to be there over the weekend. Why did I schedule an appointment 1.5 months in advance if I was going to have to wait that long? The team was so rude, and when I said something about it I was told, "You're not my father, I don't need to listen to you". THIS IS NOT CUSTOMER SERVICE! I can appreciate that teams are overwhelmed post pandemic. I feel this every single day that I go to work, but it isn't an excuse for treating your would be customers poorly. I buy new cars too often and have dealt with many different dealers in the area. This is my 3rd new Ford in 12 months. The service team here is by far the worst. Avoid TASCA at all cost unless you appreciate feeling like you are not the priority. Needles to say, I would never give TASCA my business ever again. Also, this does remind me of the first car I bought from TASCA in 2010. I bought a brand new Mazda from them. I had the car for 6 months before something went wrong. It sat in their service department for over 3 months as they tried to resolve the issue. DO NOT BUY A CAR HERE! More

Great overall service. Tasca Ford makes buying and trading-in a vehicle easy! Customer service is outstanding. Tasca Ford makes buying and trading-in a vehicle easy! Customer service is outstanding. More

Alex was terrific. It was a long wait for my Bronco and he was just as happy as I was. Personable and knowledgeable. It was a long wait for my Bronco and he was just as happy as I was. Personable and knowledgeable. More

He was a great help helped me find what I could afford would definitely refer him to my family and friends would definitely refer him to my family and friends More

great service! George is wonderful. He set us up with an easy way to switch off our entire fleet for service. He is always kind and courteous! George is wonderful. He set us up with an easy way to switch off our entire fleet for service. He is always kind and courteous! More

Christine and Rob were the best! They helped me achieve what I needed to do. I look forward to meeting back up with them next year! They helped me achieve what I needed to do. I look forward to meeting back up with them next year! More

Service is terrible, they make up excuses. They also tried telling me extra things were wrong with my car when all I needed was an alignment. They also tried telling me extra things were wrong with my car when all I needed was an alignment. More

This is the 4th vehicle we have purchased from Juliano. There is no pressure, just great Customer Service & follow up. There is no pressure, just great Customer Service & follow up. More