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Tasca Lincoln
Cranston, RI
807 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 807 reviews
October 08, 2015
Felt like family Giuseppe was wonderful to deal with. He made the whole leasing experience stress free. There was no pressure, took all the time I needed to feel comf Giuseppe was wonderful to deal with. He made the whole leasing experience stress free. There was no pressure, took all the time I needed to feel comfortable getting use to my new MKC. More
by Sue MKC
Employees Worked With
Kyle
September 22, 2015
Bad Service! I had stopped by the dealership to schedule an appointment for a recall for my 2015 Lincoln MKC along with an oil change. They had to order the part I had stopped by the dealership to schedule an appointment for a recall for my 2015 Lincoln MKC along with an oil change. They had to order the part for the recall which would take about 3 to 4 weeks to come in, but said they would call me and then we would schedule an appointment for that. I said fine. I the meantime, I asked if I could I make an appointment for an oil change. I would drop the car off any time and leave it for the day and get a loaner. They told me 3 1/2 to 4 weeks to get an appointment for an oil change?! So I asked if I could book an appointment for both in about 6 weeks and they said NO, I had to wait for the part to come in. So of course you realize once the part came in I had to wait another 3 1/2 to 4 weeks for the oil change!!!!! Whatever.... So 4 weeks goes by, then 5 weeks, and I still haven't heard from them. So I call and ask for parts and guess what, the part is in and has been for 2 weeks, and the parts department let service know. So I call service to schedule and appointment and they tell me they can't until the part comes in. I tell them it's in!!! They have to check with parts first. They find out the part is in and we now schedule an appointment 4 weeks away. Two days before I am to go I get a call from Taska's service department Informing me my part is in and would I like to schedule an appointment.....REALLY. Does anybody there no what's going on? So I drop my car off and pick up my loaner waiting for something else to happen. I get a call the following morning from the service department telling me my part never came in. No way. They had to give my part to someone else. Too many people verified my part was there. Now they have to find another part for me and air it in. Well they did and I got my car back in in 3 days., but what a pain in ***. What is their motto. "You Will Be Satisfied." Unfortunately, I've read more bad reviews about their service that good. I think they need to revisit their commitment! More
by Al123
Employees Worked With
Don't remember.
September 21, 2015
Customer care perfected. I walking around the lot at Tasca looking for an SUV, when I was greeted by Jorge. I explained what I was doing and he offered to help me find what I I walking around the lot at Tasca looking for an SUV, when I was greeted by Jorge. I explained what I was doing and he offered to help me find what I was looking for. We quickly found a vehicle I was interested in, however, the sales manager was using the vehicle and getting ready to leave. Jorge stopped him and asked if we could take the vehicle for a test drive. The sales manager postponed his departure, allowing Jorge and me to go for a test drive. While driving, Jorge explained the vehicles in great detail. His knowledge and professionalism was impressive. I told Jorge this was the vehicle for me, that is when the Jorge really shined. He put the vehicle on hold until my wife could come back the next morning. We agreed this was the right vehicle and started the paper work. I have bought many cars in the past and found the paper work to be the most unpleasant part of the experience, however this was not the case with Jorge. He made the process move smoothly, making it easy to trade my vehicle and work what I considered a very fair deal. When I went to pick up the vehicle, Jorge walked around the outside of the vehicle to ensure I was satisfied with everything and then proceeded to go through all the components, helped set up my blue tooth and ensured I knew how everything worked. He then did two follow up calls in as many days to ensure I was completely satisfied. I was beyond satisfied. I have been a customer of Tasca for many years. I buy and service my vehicles with them and I have never been disappointed. There are many dealerships to choose from but I continue to use Tasca because of their commitment to the highest standards for service and customer care. I must say, of all the sales people I have dealt with in the past, Jorge was the most professional and pleasant. More
by Paul S
Employees Worked With
Eva Bickford, Jorge Guinta
September 17, 2015
Routine service presented in a non-routine manner Just took my car in for a routine oil change, which the car notifies me is needed. I HAD to get rid of that nagging! The gentleman who took care of Just took my car in for a routine oil change, which the car notifies me is needed. I HAD to get rid of that nagging! The gentleman who took care of me reviewed my car's previous record, noted its age, and suggested other things that would be due at this point. I didn't have a clue, so was pleased that someone who knows more about cars than I do was being helpful. Car was finished before the estimated time! ? Most important to me, since I am severely disabled, is that the gentleman took my payment up to the cashier for me, and didn't make me walk that extra---painful!---distance. I was treated like an individual who needed a little extra care. Thanks! More
by Diamond Lil
Employees Worked With
I can't remember the name of the gentleman (sorry). I don't have the paperwork handy to look it up.
August 31, 2015
Mr Moretta the finest person. in the industry The experience of purchasing a vehicle from Giuseppe Moretta is pleasing. He is the consummate gentleman always thoughtful and extremely courteous. H The experience of purchasing a vehicle from Giuseppe Moretta is pleasing. He is the consummate gentleman always thoughtful and extremely courteous. His product knowledge is exceptional but his customer relations exceeds very high standards. Tasca is very fortunate to have such a classy individual representing them . His presence raises the culture and the perception of Tasca as a automobile dealership. I will not hesitate to recommend, to my friends, my friend Giuseppe Moretta Thank you for allowing me to tell you what a gentlemen he is Best regards C Wm Hamilton More
by captain
Employees Worked With
Giuseppe Moretta, Rob Bernier
August 29, 2015
No pressure. Enjoyable. Jeremy and Paul are amazing! Paul Z!!! No pressure. Jeremy was honest and friendly. Paul Z knows a lot about the product. Finance was very slow. Jeremy and Paul are amazing! Paul Z!!! No pressure. Jeremy was honest and friendly. Paul Z knows a lot about the product. Finance was very slow. More
by Boo2015
Employees Worked With
Paul Z
August 25, 2015
Tasca Automotive Group was wonderful to work with! We were very satisfied with the Tasca Automotive Group. From the first moment we entered we were greeted and taken care of in a very professional m We were very satisfied with the Tasca Automotive Group. From the first moment we entered we were greeted and taken care of in a very professional manner. We were first assisted by the Lincoln Manager, Jeremy Hayes. He took the time to see what we were interested in, took us for a test drive and provided us with some options. Two days later we returned to see Guiseppe Moretta, as we decided to look at a pre-owned vehicle. Guissepe accomodated all our needs and we were soon proud owners of our Lincoln MKZ. Rob Bernier stepped in to work out the financing. The whole process went smoothly, there was no pressure and best of all we love our Lincoln MKZ! More
by NormT
Employees Worked With
Giuseppe Moretta, Jeremy Hayes, Rob Bernier
August 23, 2015
Great customer experience Greeted when I arrived, enjoyed my wait in customer lounge area, loved the new coffee machine, had my salesman Guseppi stop by and say hello and vehic Greeted when I arrived, enjoyed my wait in customer lounge area, loved the new coffee machine, had my salesman Guseppi stop by and say hello and vehicle was completed before I knew it. Great job Tasca Family !!! More
by De7254
Employees Worked With
Giuseppe Moretta, Ron Traver
August 03, 2015
I was early but they accomodated me. It was a basic oil change and 10,000 mile check up. They took me in early, which I wasn't expecting. Very friendly and accommodating. It was a basic oil change and 10,000 mile check up. They took me in early, which I wasn't expecting. Very friendly and accommodating. More
by dsylvia
Employees Worked With
I didn't work with any specific service person.
July 31, 2015
Uniformly extraordinary courtesy and expert service. The team values my time; service is prompt; response time instantaneous. New vehicles are ready for delivery virtually instantaneously. clients I have The team values my time; service is prompt; response time instantaneous. New vehicles are ready for delivery virtually instantaneously. clients I have referred all have high compliments so i am never blindsided by spurious complaints. leasing program is excellent. More
by dezi
Employees Worked With
eric in service
