Tasca Mazda Cranston

Something you won’t want to miss Whenever there is a problem I always consulted with my salesman first and he would give me suggestions of what to do. Seriously you think after you so Whenever there is a problem I always consulted with my salesman first and he would give me suggestions of what to do. Seriously you think after you sold a car to someone and you think you are done with this customers. But in reality this customer is going to keep asking questions about the car and the services. So a good salesman doesn’t only sell a good but also providence good advice and services. I just love tasca and would continue coming back in the future for services and cars. I really appreciate everything they do for me. More

Price of parts Why is the price of parts so high.When you make so much on labor.I work for another dealership and know how the system works.I think the markup is red Why is the price of parts so high.When you make so much on labor.I work for another dealership and know how the system works.I think the markup is rediculious. More

Not the first purchase at Taca Drove in with a 14 year old truck, hour later left with a new car. I knew what I was looking for ahead of time. Just some paper work and a credit chec Drove in with a 14 year old truck, hour later left with a new car. I knew what I was looking for ahead of time. Just some paper work and a credit check and was on my way. More

Professional/Informative I recently visited Tasca as my son will be needing a vehicle in several months. I usually dread the process of researching and buying vehicles howeve I recently visited Tasca as my son will be needing a vehicle in several months. I usually dread the process of researching and buying vehicles however David DelPonte made this particular experience a pleasure. He spent time with me and I never felt rushed. He was very knowledgeable and professional in his presentation of options. I am in sales in another industry and appreciate excellent sales people. I was so impressed with David. More

Way to walk that talk! What a relief! Tasca’s Mazda dealership was head and shoulders above their competitors’. I first had the pleasure of speaking at length with Sales’ he What a relief! Tasca’s Mazda dealership was head and shoulders above their competitors’. I first had the pleasure of speaking at length with Sales’ head, Bernie Spann. At that point bad experiences elsewhere had blunted my zeal for Mazdas. Yet I soon realized things were different here. Initially, Bernie struck me as cordial, thorough, honest, succinct, and a great listener. Once he’d referred me to Don Mailloux, one of his senior sales staff, my impressions were confirmed by Bernie’s notes on my previous call. He’d literally caught every salient detail. What I found still more astonishing was Don’s manner: he, too, was a total pro blessed with quite a brain. As if these two weren’t remarkable enough, the whole place was top-notch. They’re just an exemplary group, period. I’m thinking back to my original query, after I’d scoped out their inventory online. What were the prospects of finding me a red, manual 2018 Mazda3 Grand Touring hatchback? The gal who answered had connected me with Internet Sales, and later I called them back with other questions. Next came Bernie; then my first advisor in Finance, and then Don. When I opted to go see Don, the first face I met was that of New England’s most-personable greeter, followed by a pair of attentive receptionists. My subsequent progress with Don led to other calls, to my Finance consultant and another in his department. In each case their polite, candid efficiency sped my progress. Ultimately, as promised, Tasca did meet the lowest price quoted elsewhere. Without hesitation, Don ran me a comprehensive spreadsheet. Wow. It was the farthest-possible cry from the ambiguities so rife at other dealerships. (Elsewhere, as I persisted in asking one sales manager how where he was getting his numbers, he actually said, “You’re making this much harder than it has to be,” which I took as present-day code for, “Don’t worry your pretty little head about that.”) In short, Tasca made my choice an easy one. Indeed, when it came time to sign everything, Carl Tasca himself stopped by. (His father had done business with mine years ago. Carl chose to say hello, then spent awhile discussing life in a family business. Later, too, he twice made a point of ensuring I’d “be satisfied,” — as his dad used to say.) And nothing’s changed since I made my decision. I had questions about the gear ratios: Don reached out to the head of Service, then shared his finding. (Namely, that my gas-scrimper gear box bears little resemblance to my old Rx-7’s.) So what’s the upshot of my having researched, price-shopped, repeatedly test-driven, accepted, taken home and then upgraded one element (which shipped in later)? I wish I’d gone to Tasca Mazda on Day One. Truly, they’re a class act. Warmest thanks to everyone there, Tasca! More

Great customer service! Exceptional friendly customer service from the moment I stepped from my vehicle and approached the service department, I was greeted with a friendly e Exceptional friendly customer service from the moment I stepped from my vehicle and approached the service department, I was greeted with a friendly employee who promptly greeted me and held the door for me as he invited me to enjoy free coffee and donuts. Once inside I was immediately acknowledged by Ed in service who wrote my repair order and sent me on my way. I was called as soon as my vehicle was ready for pick up. I really appreciate a company who exceeds expectations and realizes the value of their customers time. Thanks for the great service! A++ More

Thrilled with the professionalism! This dealership was a joy to work with in purchasing my Mazda...... Always answering my questions, no matter how trite. The Service Department is al This dealership was a joy to work with in purchasing my Mazda...... Always answering my questions, no matter how trite. The Service Department is also excellent!! More

Salesman experience I do not like pushy salesmen. Mitch Prudhomme was anything but. He was friendly and professional. He answered all my questions and concerns. I narrow I do not like pushy salesmen. Mitch Prudhomme was anything but. He was friendly and professional. He answered all my questions and concerns. I narrowed my choices down on the internet, printed out a list, and Mitch worked with to find the perfect car for me I love the Mazda 6. The financial guy, Ryan haxton, was so nice. Explained every thing to me. It was a pleasure to do business with him. There was one other guy who was talking to be about trading in my rx8. I do not recall his name, but he was WAY too pushy. I told my salesman, I did not want to speak to him again. If it had not been for Mitch being so professional, I would have walked. More

quick lane service all staff I encountered were helpful and polite. Quick lane service was fast considering they were very busy. I am very pleased with all servi all staff I encountered were helpful and polite. Quick lane service was fast considering they were very busy. I am very pleased with all services More

Excellent I've worked with one of Tasca's other satellite locations in the past and I was pleased with the other locations service from the beginning. This loc I've worked with one of Tasca's other satellite locations in the past and I was pleased with the other locations service from the beginning. This location did not let me down. They addressed my concerns quickly, came up with an agreeable solution and performed the necessary tasks on time. The team worked seamlessly and I left pleased. The only current improvement I can suggest is that the individual who explained the status of my service be more informative then just reading what the report states to me with no availability of handling any questions. She did not appear comfortable at all when she came forward to handle my question and probably can use a brush up. At your Woonsocket location, everyone flows smoothly and hand offs are mostly hard to notice. Not here, but along with them missing running my car through the car wash, prior to handing it back to me, since the cats paw prints where still on the hood, when I drove into my driveway at home, everything went well. More