Tasca Mazda Seekonk

My family has always purchased their cars at Tasca, but my experience here was so awful that I had to not only refund my deposit and recommend my family no longer use them, but for the first time actually my experience here was so awful that I had to not only refund my deposit and recommend my family no longer use them, but for the first time actually write a review and contact the dealers higher-ups on LinkedIn because I felt so disrespected. Here's what happened: 1) I put a down payment on a new vehicle after working out a price with a sales guy 2) The car was arriving late (Not the dealers fault, I know it happens) but I was having a lot trouble getting a sales guy to respond to me, or even let me know the car was being delayed. After the car missed it's deadline with no contact, I learned that the employee I was working with quit (Not the dealers fault, it happens) *Although*, no one reached out to me to inform me I'd have a new point of contact or anything. 2) After calling them myself, I started working with Ryan (The General Manager) to continue the process and at first he was very responsive. After we were a week away from the cars arrival I brought up the price me and the employee worked out for the car (I've got the offer written down, and the ex-employee told me he got manager approval on it) Ryan went completely cold. 3) After this, despite having my money and me having no car, Ryan no longer responded to my multiple text messages, phone calls, or voice mails for an actual week. If for some reason the price I worked out couldn't be honored, I would have be open to a "Hey, X really shouldn't have given you a price that low" or SOMETHING, but no, zero response. 4) I go to another dealer, easily buy the vehicle I'm looking for. 5) I let Ryan know I want my deposit refunded. Funny enough, after not hearing from him for over a week at this point, he responded immediately and said I'll see the refund shortly. It's clear that he was hoping I would ask for a refund and intentionally gave me bad service because he didn't like the price I had previously negotiated. A seriously unprofessional & shady process every step of the way. I would avoid this dealer at all costs. More

Purchased a vehicle from this dealership. They were so disorganized. Every appointment I had they weren’t expecting me, made promises they didn’t keep. Once they got my money they wrote me of They were so disorganized. Every appointment I had they weren’t expecting me, made promises they didn’t keep. Once they got my money they wrote me off. I ultimately returned the vehicle I bought and found a much better deal elsewhere. They ended up reselling the vehicle I purchased for thousands less. I do not recommend this dealership. Even the manager was just making excuses. More

Charlie the service manager and Sean my sales professional that secured the lease of me 2021 6 are excellent! professional that secured the lease of me 2021 6 are excellent! More

Beyond grateful to have found Tasca Mazda of Seekonk. After on-line search for particular model by far best price with lowest miles. Upon arrival greeted by Sean (who I had to call twice later as I forgo After on-line search for particular model by far best price with lowest miles. Upon arrival greeted by Sean (who I had to call twice later as I forgot items in trade -in) and he was kind, welcoming and pleasant in person and on phone. Then to seal the deal Ryan who was so kind knowledgeable and worked hard to get best rate. It had been 8 years since last purchase not sure how long it will be for next but I know where I’ll go. Thank you great team! More

Accommodating and very nice. I was able to walk in with a broken fob and taken care of in 20 minutes by Charlie. He ordered me what I needed on the spot. I was able to walk in with a broken fob and taken care of in 20 minutes by Charlie. He ordered me what I needed on the spot. More

Amazing service, all thanks to Greg. Great people, best service, quick, informative, and reliable. I referred 6 of my friends. Great people, best service, quick, informative, and reliable. I referred 6 of my friends. More

My experience was great. Everyone was attentive and kept me up to date on the status of my car Everyone was attentive and kept me up to date on the status of my car More

Leo and his team did a great job with an issue I had with my CX5. He was able to set me up with a loaner car in order to fix the issue with my car. They were polite, courteous, and very professiona had with my CX5. He was able to set me up with a loaner car in order to fix the issue with my car. They were polite, courteous, and very professional. More

Always helpful and efficient. The gentleman at the front is very friendly and provides great service. The gentleman at the front is very friendly and provides great service. More

Great customer service! Always satisfied.my only suggestions is it would be nice if they vacuumed and washed the car. Always satisfied.my only suggestions is it would be nice if they vacuumed and washed the car. More