2,250 Reviews of Expressway Toyota - Service Center
Very professional. Service to my car was done in a timely manner and reasonably priced. They informed me of other things that i might need going forward to replace or correct and let me know if this timely manner and reasonably priced. They informed me of other things that i might need going forward to replace or correct and let me know if this was something I could wait on to be done further down the road. More
I have been with this dealership for 9 years. I have bought 2 cars with them. The sales team and the service team have both been excellent. I am always met with professionalism and a smile. The servi bought 2 cars with them. The sales team and the service team have both been excellent. I am always met with professionalism and a smile. The service team does great work and I am always pleased. I would highly recommend this dealership to anyone. More
For the past 16 years, the service has been out standing with the employees & the services that they provided. You would have to be fool in NOT going there for service. I have already had three Totoya vehic with the employees & the services that they provided. You would have to be fool in NOT going there for service. I have already had three Totoya vehicles that are service at that dealership I will be in the near future purchasing two more Toyota vehicles regardless where they are purchased will be taken to that dealship (Expressway Toyota) to have them be services. Kenny More
I called because I missed my appointment. The person on the phone was very nice and told me to come on in. I got there and spoke with Tracy. I had some scratches on my door and she had a guy come over an the phone was very nice and told me to come on in. I got there and spoke with Tracy. I had some scratches on my door and she had a guy come over and look at it. She was very professional and polite and kept me informed of progress. She maded the whole ordeal which took about 3 and half hours feel like 1 hour. She was very attentive and seemed genuinely concerned. Thank You Tracy More
I was not pleased with the toyota warranty on a new car purchase. I have a 2008 corolla with 15K miles. The technican found a small pin hole in the side wall and recommended replacing teh tire. I was v purchase. I have a 2008 corolla with 15K miles. The technican found a small pin hole in the side wall and recommended replacing teh tire. I was very disappointed to find out that with teh extra money I paid for a Toyota prodcut it did not cover this cost and that i woudl have to pay for it. I have purchased 5 toyota cars, and the dealer stood behind their product and covered the costs associated with a perceiveed warranty repair Toyota needs to stand behind their products bumper to bumper, a person with a car 3 years old and only 15k miles should not be making car payments and repairs. I am very thankful that Express way stood behind their product and absorbed the cost of the tire. More
Expressway Toyota is what I consider a hidden gem!! The service team are extremely helpful and are always willing to work with you to the best of their abilities. Don Bowman, Service Advisor is the ONLY pe service team are extremely helpful and are always willing to work with you to the best of their abilities. Don Bowman, Service Advisor is the ONLY person that I take advice from regarding what needs to be done on my car. In the 3-4 years that I have been working with him, I have had to have small things done up to having a catalytic converter replaced. When your car is in for service they will always keep you posted as to what is happening also,I am always met with a warm and friendly greeting. I would recommend this team to anyone that wants their car fixed properly and a company that sticks by the work they do!!!!! More
Service was great and the tech was very professional. He explained everything to me and did quality work. They even washed the outside of my car, the windows and did a quick vacuum, great overall experienc explained everything to me and did quality work. They even washed the outside of my car, the windows and did a quick vacuum, great overall experience and great people. the facilities were great as well. More
I can't remember the name of the person who helped me but I went in twice on two separate occasions and I spoke with him. He handled my paperwork and was very nice and helpful. The wait was a little lon I went in twice on two separate occasions and I spoke with him. He handled my paperwork and was very nice and helpful. The wait was a little longer then I had hoped for but that's how long it usually takes. That would be my only complaint since I am always in a rush. More
I visited Expressway Toyota to have my oil changed and my brakes looked at. The Customer Service was VERY friendly (though I did have to wait quite a while), but overall Tracey was great. The only issue I brakes looked at. The Customer Service was VERY friendly (though I did have to wait quite a while), but overall Tracey was great. The only issue I had was that the noise my brakes were making reappeared. But I am going back on Sunday to have them checked again. And yes, I would definitely recommend Expressway Toyota More
MY SERVICE EXPERIENCE COUDL NOT HAVE BEEN BETTER. THE EXPRESSWAY TOYOTA TEAM THAT HELPED ME WAS VERY PROFESSIONAL, KNOWLEDGEABLE, GREAT CUSTOMER SERVICE SKILLS, FOLLOW THROUGH AND DID WHAT WAS ASKED AND EXPRESSWAY TOYOTA TEAM THAT HELPED ME WAS VERY PROFESSIONAL, KNOWLEDGEABLE, GREAT CUSTOMER SERVICE SKILLS, FOLLOW THROUGH AND DID WHAT WAS ASKED AND COMMUNICATED WHEN COMPLETED. THE VALUE I RECEIVED FROM TEH DEALERSHIP WAS WORTH THE MONEY I SPENT AND WILL (AND HAVE) RECOMMENDED THIS DEALERSHIP TO MY FRIENDS. More