
Tasca Volkswagen White Plains
White Plains, NY
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The entire staff was very attentive, the price of the car was exactly what I wanted to pay. Vladimir was very helpful in explaining every detail about the car and was very well informed on all the features t was exactly what I wanted to pay. Vladimir was very helpful in explaining every detail about the car and was very well informed on all the features that car has to offer. The car rides like a dream and has all the features I was looking for. Nice job! More
my experience with lash vw was very positive. I got the car i was looking for with no hassle.Test drove the car first day , next day i drove away car i was looking for with no hassle.Test drove the car first day , next day i drove away More
Lash was the most hassle-free shopping experience for my latest lease. They were able to locate my car quickly and gave me the best price around. latest lease. They were able to locate my car quickly and gave me the best price around. More
Ted Arcidiacono was very helpful in answering all questions I had regarding the car I purchased. The selling price was where I hoped it to be, and Lash Volkswagon was able to quickly locate the car questions I had regarding the car I purchased. The selling price was where I hoped it to be, and Lash Volkswagon was able to quickly locate the car model I wanted and had it ready when promised. All in all, a very positive buying experience. More
The worst costumer service experience ever. After buying/leasing the car you want, forget about good service because THEY DON'T CARE! They are rude and basically don't give a xxxx about the problems buying/leasing the car you want, forget about good service because THEY DON'T CARE! They are rude and basically don't give a xxxx about the problems you may have with your car. Don't recommend it at all! More
Unless you have a direct phone number and extension you get the "automation run around." The showroom could be empty but not a salesman springs to their feet. I was one of the first customers to buy a Jet get the "automation run around." The showroom could be empty but not a salesman springs to their feet. I was one of the first customers to buy a Jetta when Lash VW opened their doors. My lease was about to expire and I had to do all the follow up. I followed up - to another dealer. Jeff Lash open your eyes. More
First, no one answers the phone regardless of the time of day. Any attempt to reach someone in service and your call is dumped into voicemail. As if that's not bad enough, it took 3 voicemails and an e-mail day. Any attempt to reach someone in service and your call is dumped into voicemail. As if that's not bad enough, it took 3 voicemails and an e-mail (never answered) and a full week to get someone to return my call to simply to try and schedule a routine service appointment. Rich finally called back and scheduled an appointment for me. When I called back to reschedule, once again having to leave a voicemail, Tom called me back and said I was not scheduled and there was nothing in their system. He said he'd call back after checking with Rich. No one bothered to call back. A voicemail left on Tania Santos's voicemail, the assistant service manager, was never returned. No wonder Lash has the reputation it does. Incompetence raised to an art form. More
Great dealership. Great customer service. Friendly and knowledgeable staff. They are honest and always interested in making the customer happy. Two month ago I was impressed with my Salesman Lester Li knowledgeable staff. They are honest and always interested in making the customer happy. Two month ago I was impressed with my Salesman Lester Li who made the buying process easy and enjoyable. Today I want to thank my Service Advisor Reinaldo Cruz. Everything was explained clearly and accessibly. I am very satisfied with my experience at Lash Volkswagen. More
Benjamin was great during our process in finding a car. He was very detail oriented in all aspects (dealing with the price, insurance, showing us the car). Also, he was very enthusiastic and friendly. I wo He was very detail oriented in all aspects (dealing with the price, insurance, showing us the car). Also, he was very enthusiastic and friendly. I would recommend him with my friends! More
From the minute I walked through the door Bejamin was friendly, informative and gave us space to look around. He was knowledgeable and made the process simple. Selecting a car that I love has never been friendly, informative and gave us space to look around. He was knowledgeable and made the process simple. Selecting a car that I love has never been so easy. I'd definitely recommend them and go back agsin. More