Tasca Volkswagen White Plains - Service Center

They are always courteous and thorough when you enter, asking what service you have come for. After your car 🚗 s looked at they may tell you of another service you may want to consider. but it doesn’t h asking what service you have come for. After your car 🚗 s looked at they may tell you of another service you may want to consider. but it doesn’t have to be done at that time. You are not pressured at all. After your car has been serviced, they go through everything that’s been done and you are asked if you have any questions! Plus you have 3 days to get a free car wash! More

I think Kenny was , professional, helpful and knowledgable, my experience was very good. i was given the the key information knowledgable, my experience was very good. i was given the the key information More

Very good service. Fast, fair and a great experience. Flo took care of my car and I got my car back in a timely fashion. Fast, fair and a great experience. Flo took care of my car and I got my car back in a timely fashion. More

I had a roadside incident and had to be towed to the dealership. We arrived at 7:30 am and were immediately greeted by Kenny, the service advisor. He directed me to the coffee area while he processed dealership. We arrived at 7:30 am and were immediately greeted by Kenny, the service advisor. He directed me to the coffee area while he processed the car. He was able to match his schedule to mine and had me back on the road. Kenny was super every step of the way. The care I got ,as a transient was outstanding, I can't imagine how it could be better even for a local and regular customer. Wish I could give more than 5 stars. Kenny and the dealership are great. More

Kenny was very helpful! Highly recommend this service center. Quick and efficient and awesome customer service. center. Quick and efficient and awesome customer service. More

Outstanding service. Exceptional. Highest possible recommendation. The staff are gracious generous and highly skilled. The best. recommendation. The staff are gracious generous and highly skilled. The best. More

Horrible experience on more then one occasion.Two jettas Horrible experience on more then one occasion. Two jettas 2019 2020 I use these cars for my driving school. so having my cars sitting around in servi Horrible experience on more then one occasion. Two jettas 2019 2020 I use these cars for my driving school. so having my cars sitting around in service takes time and money away from me. A lot of “I understand “ but the amount of smoke blown in one sentence is mind boggling. Took the car in for its 20k oil change. Brake work and the good ol transmission issues that has been lingering since I first purchased my 2019 Jetta. My Jetta has been sitting there all day untouched with the excuse being that the transmission specialist wasn’t around. What doesn’t that have to do with my breaks and oil change? Kenny letter tells me that my scheduled appointment was to see a service advisor, not to get my car worked on. I don’t even know what that means. I picked up my car with no work done to it and here’s the kicker Kenny asks me if I wanted to set up another appointment. No thank you! please, DO NOT take your car here. A lot of run arounds and excuses with nothing getting done. More

Incompetent. VW Touareg V8. A/C blowing warm. According to their diagnosis, A/C compressor needs to be replaced (with the cost north of $2,500 for parts + labor) a VW Touareg V8. A/C blowing warm. According to their diagnosis, A/C compressor needs to be replaced (with the cost north of $2,500 for parts + labor) and that there was no freon left in the A/C system. I declined the service and went elsewhere. Turned out nothing wrong, the A/C was fully charged with freon already, just cleared the "low refrigerant level" DTC code. More

Lash/White plains is a no no. They are the worst and just can’t cover up their lies . Autozone mechanics are more trustworthy and reliable than these people.. Shame leaving a review in their page requires me can’t cover up their lies . Autozone mechanics are more trustworthy and reliable than these people.. Shame leaving a review in their page requires me giving 1 star which they are very far from.. too many lies and will delay answering questions to think of an excuse.. Hey service advisors at Lash/White Plains, heres a tip for future customers you are going to rob, At least keep the car in the shop longer than half an hour if you plan on charging 3 hours of labor cause the year is 2020 and cars have cameras and trackers now a days lol..will never be returning here nor will I ever recommend anybody to this service center. More