Tasca Volvo Cars

Excellent service We have a great long term relationship with the service department staff and they are very responsive to our needs. We always get a call to discuss w We have a great long term relationship with the service department staff and they are very responsive to our needs. We always get a call to discuss what needs to be done and get our car back cleaned and on time. More

always friendly and helpful! Stopped here right after getting a flat tire - they took good care of me as always even without an appointment. Friendly, helpful, prompt, and profess Stopped here right after getting a flat tire - they took good care of me as always even without an appointment. Friendly, helpful, prompt, and professional! More

Attention to details Called for my 30,000 check up appointment, serviced 2 days later Customer service sent a confirmation email that stated my request for Chris Promades Called for my 30,000 check up appointment, serviced 2 days later Customer service sent a confirmation email that stated my request for Chris Promades at Volvo Chris listened to my concerns about vibration on left side Alignment and balancing corrected issue and car drives like new again More

friendly and courteous Service manager recognizes me and makes sure I don’t have to wait too long when I have my son with me. He gives me the pricing up front and checks in Service manager recognizes me and makes sure I don’t have to wait too long when I have my son with me. He gives me the pricing up front and checks in with me a couple of times while I’m waiting. He offered to bring the car to the door for me. More

Deceitful I brought my Volvo S60 to Tasca Volvo for service. I dropped it off in the morning and went back later in the day to pick it up. After paying for serv I brought my Volvo S60 to Tasca Volvo for service. I dropped it off in the morning and went back later in the day to pick it up. After paying for service I went out to my car and found it had been hit in the parking lot. They refused to pull the video surveillance tapes. Why ? Because they knew one of their employees did it. They did not want to incriminate themselves. They would only agree to pay for half the auto body repairs at their shop. I should have just called the police at the time since it was really a hit and run. But I was selling the car anyway to a private party and just wanted to be done with it. This is a true documented incident in their files. More

Eddie was very professional and friendly. Eddie went out of his way to help me on a very, busy Tuesday morning, He went out of his way to drive the car around for me, when it was done. I th Eddie went out of his way to help me on a very, busy Tuesday morning, He went out of his way to drive the car around for me, when it was done. I thought that was service! More

Excellent Service My annual Volvo service experience today was excellent. I was able to make an appointment for a time convenient to me, the service advisor was very he My annual Volvo service experience today was excellent. I was able to make an appointment for a time convenient to me, the service advisor was very helpful in explaining the needed service on a low mileage Volvo and the car was ready (and washed) at the time promised. This "hard to please" customer was happy with this service appointment. More

Once again an excellent experience Great service from the the start to finish...explained everything very well and loved my very clean car when returned! Keep up the great work! Great service from the the start to finish...explained everything very well and loved my very clean car when returned! Keep up the great work! More

Excellent Customer Service! Excellent service from beginning to end. Dana was extremely friendly, proficient, knowledgeable and proactive. He made me feel like I was and always a Excellent service from beginning to end. Dana was extremely friendly, proficient, knowledgeable and proactive. He made me feel like I was and always am a VIP customer! More

TASCA's Service Department Commitment to Satisfaction I scheduled my Volvo for routine maintenance and troubleshooting to resolve a stalling problem that recently started. Service Advisor, Chris I scheduled my Volvo for routine maintenance and troubleshooting to resolve a stalling problem that recently started. Service Advisor, Chris Promedes, coordinated the work, including stall-related maintenance, and kept me abreast of its progress, over the course of two days. He immediately arranged for me to rent a vehicle when it became apparent that the work would take more than one day (including obtaining needed parts). After all work was accomplished, I was notified the car was ready for pick up. A day afterwards, the car stalled again. Chris immediately put me at ease by recommending I bring the car in as soon as possible and advising, after conferring with TASCA's Service Manager, Bruce Dancause, that TASCA would provide me with a no-cost rental vehicle until the car was repaired and tested. I have experienced this commitment to excellent service, over and over through the past many years of dealing with TASCA. I am a true believer in The TASCA Family Commitment "You Will Be Satisfied" Sincerely, Darryl Umland More