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Taylor Chevrolet

Taylor, MI

4.3
84 Reviews

13801 Telegraph Road

Taylor, MI

48180

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Showing 84 reviews

January 16, 2023

Taylor Chevrolet used cars prey on people with bad credit they will do anything to put you in a car if it runs properly they tried to do that with me. So my advice to you will be Taylor Chevrolet do's say ye More

by Nm833426@gmail.c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Flo Armstrong
Jan 16, 2023 -

Nm833426@gmail.c responded

They pray upon people with less than perfect credit

December 30, 2022

Oil change n rotated tires I had a 8am appointment not happy 3 hours later and 24psi in tire no psi match More

by Fttydaddyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
December 15, 2022

This Dealer is great because they have Brian Fowler the super salesperson. Excellent personality with everyone. More

by Principal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fowler
Dec 15, 2022 -

Principal responded

Taylor Chevrolet is excellent in top salespersons and a wonderful atmosphere. My salesperson Brian Fowler was outstanding in helping me to find my new Chevy Blazer. He communicated with me and negotiated a good price on my car and I was very satisfied.

December 08, 2022

Morning! This dealership tells you currently, that they will take 3 to 5 days after you drop it off to even get it in to be diagnosed. I left my car in Novemb More

by Ann Nonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None!!
Dec 09, 2022 -

Taylor Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. The name you have provided here is not in our system, but I would like to speak to you. Please contact me on my direct line at (734) 759-0222 to discuss your concerns, as your satisfaction is of utmost importance to us. Respectfully, Julie Ringuette Customer Experience Manager 734-759-0222

December 07, 2022

My wife and I needed to buy a vehicle on Black Friday and we found the exact car we hoped to find on the lot at Taylor Chevrolet. It was less than a couple hours from the time we first saw the Malibu LT unt More

by jms1793
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Dimitroff, Lisa Legarski
Dec 09, 2022 -

Taylor Chevrolet responded

Thank you, jms1793! We are thrilled to have you as part of the Taylor Chevrolet family! Thank you for sharing your kind words regarding your experience in finding the very car you were looking for! It's always great to see that our guests are happy with not only the vehicle they purchase from us bu t also with how they feel about the experience. Your review was a delight to see and we are so glad you're happy. Please don't hesitate to reach out to us for all your automotive needs, as we are always happy to help. Until we see you again, we wish you endless happy adventures in your new Chevy Malibu! Take care! Best wishes, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

November 11, 2022

My service advisor was Becca. She is professional gave great service and is pleasant to talk to. Kept me informed on what was going on with my vehicle and was ready when promised. More

by Redvelvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Nov 15, 2022 -

Taylor Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Taylor Chevrolet, INC.. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 17, 2022

It's hard to find a business that understands customer needs and addresses them promptly and competently. Taylor Chevrolet is totally on the ball and so pleasant and respectful. Becka, the Service Rep, More

by slimtim47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becka
May 19, 2022 -

Taylor Chevrolet responded

Hello, slimtim47! Firstly, thank you so much for your positive feedback, and taking time to leave us a review. We really appreciate it! We’re delighted to hear that your service advisor, Rebecca Howard was able to exceed your expectations. We always strive to be the most friendly and helpful dealership in Michigan so we’re really happy to have helped! Please don't hesitate to reach out if anything comes up; we're always happy to help! Thank you, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

April 27, 2022

Brian C. In the sales department is awesome. He did an outstanding job and made our car purchasing experience the best one we’ve ever had. Because of Brian, w More

by ashon0827
Recommend Dealer
Yes
Employees Worked With
Brian Conov
Apr 29, 2022 -

Taylor Chevrolet responded

Hello, ashon0827! Thank you for taking the time to leave a review! We’re so glad to hear that you thoroughly enjoyed your vehicle-buying experience at our dealership. We are so happy to have you part of our Taylor Chevrolet family! We also would like to thank you for taking the time to share your comments and feelings about your sales rep, Brian Conover. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Please don't hesitate to reach out if there's anything you need. Until we see you again, ENJOY THAT RIDE! Sincerely, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

April 24, 2022

Very nice when entering and most accommodating with what we needed. It was great experience. More

by Jakobsmom71604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Apr 26, 2022 -

Taylor Chevrolet responded

Hi, Jakobsmom71604! Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! On behalf of your friends here at Taylor Chevrolet, we wish you a wonderful week and look forward to working with you again! Take care! Warmly, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

March 24, 2022

Great customer service,clean environment. Jennifer and other workers go over and beyond to make sure you are satisfied. More

by brickhouse1107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 26, 2022 -

Taylor Chevrolet responded

Thank you for leaving us such a wonderful review. We are thrilled that you're so happy with your experience in our service department and our waiting area; our staff will be happy to read what you wrote. We put customer experience, safety and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Sincerely, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

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