Taylor Chevrolet

Appreciate the recalls done but not happy about findings. Although I am satisfied that the dealership fixed my recall and did it in a timely matter. I do have concern about something that occurred while they Although I am satisfied that the dealership fixed my recall and did it in a timely matter. I do have concern about something that occurred while they were repairing it. No I'm not blaming them for the issue I just wish I was informed about it. I replaced my radiator about 6 months ago, it came with a broken fitting for the overflow hose. I repaired it and it has been fine for 6 months. When I got my car back I noticed some antifreeze leaking and I could smell it. I opened the hood and I found that the fitting on the radiator was knocked off and a screw was put in the radiator to plug it off. I know they were working in this area for the valve cover recall. The Overflow hose was tucked up behind the fuse box. I understand that the fitting was already broken previously so I was not upset that it came back off even though it has been fine for 6 months. I just wish I was informed about it when it happened and not have to find it when I noticed antifreeze leaking out of my radiator. I possibly may have even had the dealership put a new radiator in for me if they would have called me and told me but instead they decided to hide it and not say anything. I called the service manager Ken on July 28th @ 11:56 am and left him a voicemail, he never returned my phone call. So though I am satisfied that GM is repairing an issue on my car for free I do not appreciate not knowing that there was an issue during the repair. More

Great dealership and customer service It was a pleasant experience. My salesman Jason went above and beyond my expectations and I will definitely be a returning customer in the future. It was a pleasant experience. My salesman Jason went above and beyond my expectations and I will definitely be a returning customer in the future. More

Leased a Chevy Traverse Everything was efficient and everyone was friendly. It was a very enjoyable experience. Our salesman, Jasen, went above and beyond what was expected Everything was efficient and everyone was friendly. It was a very enjoyable experience. Our salesman, Jasen, went above and beyond what was expected and treated us like friends. More

Just Awesome!! I have never had a negative experience at Taylor Chevrolet. I brag about this dealership to others where I work here in Florida for the military. If I I have never had a negative experience at Taylor Chevrolet. I brag about this dealership to others where I work here in Florida for the military. If I could pull it off, I would rather take my new Impala all the way from Tampa to Taylor for an oil change instead of using the dealer within 2 miles of where I live! Its just the people at Taylor Chevrolet (Jen, Troy, Mark, Brian, Jody, just to name a few) are so awesome and helpful that I feel like they really are concerned for what I am looking for or need and not just a 'mark for a sale.' More

Amazing service Service consultant Jen, and entire staff was extremely helpful, speedy repair, AND replaced a torn seat cover/trim piece which wasnt covered under war Service consultant Jen, and entire staff was extremely helpful, speedy repair, AND replaced a torn seat cover/trim piece which wasnt covered under warranty, car was done same day and also was washed by them. Amazing job, THANK YOU More

I had a outstanding customer service experience, The customer service is the best ,anyone you talk to are polite and willing to answer any questions. The wait time was not long which was apprecated The customer service is the best ,anyone you talk to are polite and willing to answer any questions. The wait time was not long which was apprecated More

Great Service Great experience. I was treated just like family. My repairs were explained to me. I was provided with a renter car at no extra charge. Great experience. I was treated just like family. My repairs were explained to me. I was provided with a renter car at no extra charge. More

Second Chance I had a problem and Alysia from Taylor Chevrolet not only addressed it - she addressed it promptly and accurately. I am willing to give Taylor Chevro I had a problem and Alysia from Taylor Chevrolet not only addressed it - she addressed it promptly and accurately. I am willing to give Taylor Chevrolet another chance and want to personally thank Alysia. More

Great sales and service Taylor Chevy always does an excellent job taking care of all my service needs. They've definitely earned my business for all things automotive for th Taylor Chevy always does an excellent job taking care of all my service needs. They've definitely earned my business for all things automotive for the foreseeable future. More

2016 Silverado lease I was met at the door by Andrea. I was asked how I could be helped. I was test driving a Silverado shortly after. Andrea's manager took the time to i I was met at the door by Andrea. I was asked how I could be helped. I was test driving a Silverado shortly after. Andrea's manager took the time to introduce himself. Andrea and I stuck a lease deal shortly after. Since the truck that I drove had just arrived on a car hauler Andrea need time to have the vehicle prepped. I also need time to get my lease payment and plates, We agreed to 5pm that afternoon. Andrea must have pulled some strings as everything was ready at 5pm when I arrived. I signed the lease agreements, Andrea walked me through the features of the Silverado, answered my questions and hade me on the road within the hour. Great service...I can remember a lease at another dealership that took 3 hours after I returned to sign. How uncomfortable...now that I think about, I had to look for a sales person to talk with at that dealership. Andrea and her manager both took the time to make sure I was comfortable and that all my questions were answered. Great job. More