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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
676 Reviews
Call Service Center (815) 270-8525

676 Reviews of Taylor Ford of Manteno - Service Center

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March 12, 2024

Completed in timely manner Did what they said they would do The price was right More

by VMessier
Recommend Dealer
Yes
Employees Worked With
Do not know
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March 11, 2024

Everything one is smooth as possible. Thank you Took care of the insurance issues was very appreciative More

by lottsville41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Is the head of the service department
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Mar 12, 2024 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your feedback with us. We value your input as it helps us to continually improve our services. We're glad to hear that we were able to assist with your insurance issues and make the process as smooth as possible for you. We apologize that your overall experience with us did not meet your expectations, particularly with the trade-in, purchase time, and finance aspects. Your satisfaction is important to us, and we take your concerns seriously. Please feel free to reach out to us directly so we can discuss your experience further and work towards resolving any outstanding issues. We appreciate your business and hope to have the opportunity to serve you better in the future. Warm regards, Taylor Ford of Manteno Manteno, Illinois

March 09, 2024

There is never an issue with the service department. They are always on time and prompt. More

by angel is cool
Recommend Dealer
Yes
Employees Worked With
Joel
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March 09, 2024

The experience was great. They were quick with finding the issues and offering solutions. I really loved how attentive they were during the experience. Thanks for excellent se More

by phillipfeaster
Recommend Dealer
Yes
Employees Worked With
Joel
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March 09, 2024

Got my recall service done quickly. The service was very easy and was done before I knew it. More

by peter.scurtu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tucker
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March 08, 2024

Always great service ! ! Jim Steele and Tim Boyce were great ! Would highly recommend More

by dancer1956
Recommend Dealer
Yes
Employees Worked With
Jim Steele
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March 08, 2024

They speak to you like family. They listen to your questions. It is done correctly and in the time matter they said. More

by Donnag9858
Recommend Dealer
Yes
Employees Worked With
Joel and the other service guy. Didn't catch his name
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March 07, 2024

They always listen to me and treat me with respect My appointment was at 2. I got in at 2 and out in 45 minutes. More

by cjhoffman
Recommend Dealer
Yes
Employees Worked With
Tucker
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March 06, 2024

Changed oil Did a great job Got car back clean and oil reset Thank you More

by Kelbel120
Recommend Dealer
Yes
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March 06, 2024

Happy this time all parts were put back on. Last oil change there was a piece hanging underneath the car. My spouse had to go buy screws to put the piece back on the car More

by CCURL62
Recommend Dealer
Yes
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