Taylor Kia of Toledo

Kia Sedona`oil change. Bob the service consultant got me in and out in less than an hour! He even washed and cleaned out the inside of the van and saved me $$$$ on my next Bob the service consultant got me in and out in less than an hour! He even washed and cleaned out the inside of the van and saved me $$$$ on my next 3 oil changes! More

Good Service My Kia Forte has a recall on brakes. I called to schedule an appointment. I got in right away. They fixed the problem quickly. The service officer Bil My Kia Forte has a recall on brakes. I called to schedule an appointment. I got in right away. They fixed the problem quickly. The service officer Bill was kept informed of time and service done on my car. Thanks Bill More

Good experience I have visited your service center on Central Avenue twice this month. First for an oil change. Bill was great. He let me know there had been a rec I have visited your service center on Central Avenue twice this month. First for an oil change. Bill was great. He let me know there had been a recall and he set an appointment up to have that taken care of. I was unable to have the work done that day because of my schedule. When I went in for the recall Fayez helped me. He too was wonderful. Service was done quickly both times. I purchased my first Kia in 2012 and have been very happy with the cars and the service. More

Awesome service Sales rep was easy to talk to and answered all my questions. Helped me get an awesome vehicle for My Lady and kid to be safe in. Sales rep was easy to talk to and answered all my questions. Helped me get an awesome vehicle for My Lady and kid to be safe in. More

Great service this past visit to Kia on Central Avenue. My pothole damaged :( tire was replaced without any issues. They called to discuss the details of the p this past visit to Kia on Central Avenue. My pothole damaged :( tire was replaced without any issues. They called to discuss the details of the problem and explained what was done when the vehicle was picked up. More

Quick, Friendly and Painless I scheduled my first service appointment since I purchased my Kia. Bill was amazing and service was quick. I felt comfortable through the entire proce I scheduled my first service appointment since I purchased my Kia. Bill was amazing and service was quick. I felt comfortable through the entire process. More

Satisified I was able to get a same day appointment for my KIA. The service adviser Bill was wonderful. He kept us informed about any issues with our vehicle. We I was able to get a same day appointment for my KIA. The service adviser Bill was wonderful. He kept us informed about any issues with our vehicle. We needed our car back by a certain time and they were able to assist us with getting it back in time. The only issue we had this particular visit was the service department was running behind and they could not get to our car until the next day. More

Satisfied This was my 2nd visit after purchasing my KIA and I was so pleased with my visit your team is A1 in my book will keep coming back This was my 2nd visit after purchasing my KIA and I was so pleased with my visit your team is A1 in my book will keep coming back More

Recall Everything went well and I was out in the timely manner!! Bob was polite and knowledgeable of the car and recall notice. Pleasant to work with!! Everything went well and I was out in the timely manner!! Bob was polite and knowledgeable of the car and recall notice. Pleasant to work with!! More

Step It Up My 2012 Kia Optima was recalled for the engine. Turns out everything was just fine. 🙌🏼 Customer Service was great too. My main issue every time at T My 2012 Kia Optima was recalled for the engine. Turns out everything was just fine. 🙌🏼 Customer Service was great too. My main issue every time at Taylor Kia is their cleaning skills 👎🏼 It’s never a job well done as far as vacuuming and a car wash which is disappointing because I pay for that when I go there for an oil change. With that being said, not many places include a car wash and a vacuum when you go for an oil change so I do appreciate that but come on...if you’re gonna do it, then do it right. Also, I was told that I could be put in to a drawing to have my car note paid for one month if I gave my service guy a perfect score and then my service guy said he would put me in a drawing of his own to win $100. 🤦🏻??? Excuse me?! So basically you want to bribe me to lie just to make my service guy look good. I think not!! He better earn that perfect score. That’s ridiculous and I’m sure some people love this idea just so they have a chance to win money. Won’t catch me doing that. Instead of encouraging us customers to lie, encourage your employees to work a little harder! More