Team Gillman Chevrolet

Bait and switch scammers! Classic Chevy had contacted me around April 2018 regarding a vehicle and I did a test drive with one of their salesmen. I decided to wait on buying. Classic Chevy had contacted me around April 2018 regarding a vehicle and I did a test drive with one of their salesmen. I decided to wait on buying. When I decided to purchase, I stopped at this dealership to do a 2nd test drive of the Chevy Equinox. That was 12/15/18. This dealership had an Equinox in Kinetic Blue, with $17,998 in very large yellow numbers on the side of the vehicle. The vehicle was up on a platform in the air so that everyone on the freeway could see it. Since the salesman that I dealt with in April had quit, in December I dealt with salesman, Sean Khwaja. He said that Chevy was offering “Employee Pricing” on their vehicles, and this would drop the price even lower than the advertised $17,998. I asked him to email me the following Monday with the price with the “Employee Pricing” discount. I did not hear from Mr. Khwaja, so on Tuesday, 12/19/18, I emailed him and asked him for the price with the "Employee Pricing" discount. Mr. Khwaja sent me a Purchase Agreement with a price of $24,953.22. The advertised price of $17,998, that we had discussed, was not listed anywhere on the Purchase Agreement. I told Mr. Khwaja that this was not the price that was advertised on the side of the vehicle. He said the $17,989 included rebates for things like Costco member, active military, National Realtors Assoc bonus cash, returning a lease, owner of a competitors vehicle, and USAA member bonus cash. I do not believe that Chevy’s available rebates added up to nearly $7,000. Most of the offered rebates were only $500 each. In addition, it is highly unlikely that any one person would qualify for every single one of the rebates. I believe that advertising the price of this vehicle to the general public at $17,998 is deceptive pricing and/or false advertising since it includes rebates that they did not disclose when I was looking at the vehicle. In addition, the dealership knows that it is unlikely that any person would qualify for every single one of the rebates they claim that they are deducting to come up with the $17,998 price. I told Mr. Khwaja that jacking up the price by $7,000 was false advertising. He did not respond to that email. More

Great customer services from Leslie Hernández Great attention Nice people and Leslie Hernández she is the best I do recommend this please and ask for Leslie she speak Spanish She will able t Great attention Nice people and Leslie Hernández she is the best I do recommend this please and ask for Leslie she speak Spanish She will able to help you e More

Unprofessional and deceptive Just wasted 4 hours with Rohil who thinks he knows all there is about car sales but doesn’t. Then after a deal approved by him and the used car sales Just wasted 4 hours with Rohil who thinks he knows all there is about car sales but doesn’t. Then after a deal approved by him and the used car sales manager gets sent to finance they reject it. 4 hours of my life lost. More

Bad Customer Service A guy that sales vehicles there named Howard is a joke. I would not recommend this man to sale a car to anyone. Will not recommend anyone to him. A guy that sales vehicles there named Howard is a joke. I would not recommend this man to sale a car to anyone. Will not recommend anyone to him. More

GREAT CUSTOMER SERVICE FROM RAFAEL My sales guy was awesome we bought a used ford and he was very knowledgeable and answered all of our questions. Very profesional used car department I My sales guy was awesome we bought a used ford and he was very knowledgeable and answered all of our questions. Very profesional used car department I will recommend Classic Chevrolet Of HOUSTON to my family and friends. More

Rude, unprofessional sales If this guy is a salesman, the my dog will be an elite sales! We had an appointment with one of their online sales manager. When we walked in the show If this guy is a salesman, the my dog will be an elite sales! We had an appointment with one of their online sales manager. When we walked in the showroom we were told the guy was not there, but he claimed he would be there in his email. Then this well dressed guy took care of us. I told him that we had a limited budget and we hope him showing us no matter LS or LT. this guy brought us the price of the LT as well as our trade in price which was ridiculously low! We told him we could not afford this one, then he asked us to telling him our prospective price. We told him a number we saw in the Cars.com which was the lowest price of a LS model. This guy hit the table with his palm heavily and said: it’s impossible to buy a LT with your price, good luck! We were shocked! We did telling him that we wanted to take a look at both the LT & LS! He pushed us to showing him our bottom line, but he did nothing for helping us finding a proper vehicle but laughing at us! I did not know how they trained this stupid guy. Our budget was not enough for a LS, but it’s enough for a traverse! Finally I guess this guy thought he was selling luxury vehicles, those people had low budgets did not worth his time and respect! More

Great experience! I found everyone at Classic to be friendly, helpful and willing to go the extra mile to help me and my family find the right car for us. Very professi I found everyone at Classic to be friendly, helpful and willing to go the extra mile to help me and my family find the right car for us. Very professional team! Would highly recommend them to anyone! More

Awesome service, smile and product knowledge Purchased my 2017 Chevrolet Silverado High Country from Maggie. Maggies smile, customer service and knowledge of trucks was top knotch. And she made t Purchased my 2017 Chevrolet Silverado High Country from Maggie. Maggies smile, customer service and knowledge of trucks was top knotch. And she made the buying experience so simple. Not at all like previous pain staking buying experiences from past. If you are looking for a new vehicle, and more specifically, a new truck...go see Maggie. More

JB was awesome! Great experience with JB, would recommend and buy another car from him. Bought my first brand new car and he made the experience very easy. Great experience with JB, would recommend and buy another car from him. Bought my first brand new car and he made the experience very easy. More

Completely satisfied!!! A representative by the name JB was very helpful and kept me completely calm throughout my very first car purchase. Definitely makes me want to drive A representative by the name JB was very helpful and kept me completely calm throughout my very first car purchase. Definitely makes me want to drive an hr + just to have a care free and comfortable experience at a dealership. More