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Team Gillman Honda North

Houston, TX

Overview
Employees
Reviews
4.9
1,201 Reviews
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17350 North Freeway

Houston, TX

77090

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Showing 1,201 reviews

April 22, 2025

Alan was my service person and got the job done. I only go to him, due to his great customer service and actually hearing his customers out oppose to trying to getting money out of me. More

by Jas1436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Apr 22, 2025 -

Team Gillman Honda North responded

Thank you for your feedback! You're right, Alan is an excellent service adviser and we appreciate all he does for us. We're very happy to hear that he was there to provide you with great service. We hope to see you again soon. Sincerely, The Team at Gillman Honda North

April 22, 2025

The service was great & Ethan was very nice, friendly & helpful. The popcorn is always fresh & hot. More

by Lana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Apr 23, 2025 -

Team Gillman Honda North responded

Thank you, Lana, for visiting our service department and for your feedback. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Gillman Honda North

April 20, 2025

Dung Le and Mình were super helpful and greatly appreciated by my parents and me! The finance man with triplets was nice too! We will be return customers. More

by Lienick9030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dung Le
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Apr 20, 2025 -

Team Gillman Honda North responded

Thanks for your outstanding review! We're very happy to hear that Dung Le and Mình were of such help to you together with our finance team too. We strive to provide excellent customer service at Team Gillman Honda North, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Safe travels until then! Sincerely, The Team at Gillman Honda North

April 18, 2025

In and out quickly with no issues. Eric Le was very helpful and got me answers for my concerns.. More

by Barbara Hausman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 19, 2025 -

Team Gillman Honda North responded

Thank you for leaving us this excellent review, Barbara! We're glad to know Eric was so helpful during your recent visit. We hope to see you again soon. Take care! Sincerely, The Team at Gillman Honda North

April 17, 2025

Always great customer service, transparent, high level of communication, and goes the extra distance to get the job done!!! More

by Quin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Team Gillman Honda North responded

Thank you so much for your review, Quin! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, The Team at Gillman Honda North

April 16, 2025

Got the car that I wanted, as well as the color that I wanted, the vehicle was delivered spotless, Mr. Dung Le (salesman) was excellent! Mr. Todd (Finance Manager) was professional and made the transacti More

by franciscodoc2010
Recommend Dealer
Yes
Employees Worked With
Dung Le (Salesman) 10/10
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Apr 17, 2025 -

Team Gillman Honda North responded

Francisco, we love hearing about customers who have a terrific experience at Team Gillman Honda North. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Team at Gillman Honda North

April 15, 2025

Teresa salazar was my advisor she was very thorough, attentive and communicative. Would definitely recommend!! More

by marialcanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa salazar
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Apr 15, 2025 -

Team Gillman Honda North responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Team Gillman Honda North, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Team at Gillman Honda North

April 15, 2025

long wait to get in to service line when I arrived before service time. Too many pl booked at 7 am. More

by policydoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Le
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Apr 16, 2025 -

Team Gillman Honda North responded

The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844

April 11, 2025

I think they delivered to my expectations. Augustin Vail tried his best to work with our needs. You tell him exactly what you need and expect and he will work for you with transparency. I’ More

by Raymond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augustin Vail and Manager Felipe
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Apr 12, 2025 -

Team Gillman Honda North responded

Thank you for your positive review, Raymond! We are so glad to hear that you had a great experience with us. We strive to provide the best outcome and we appreciate your feedback. Sincerely, The Team at Gillman Honda North

April 09, 2025

Very satisfied with the service and especially with Leslie , Leslie helped me, and she's always thinking about helping with your car. More

by Pedro R Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie castro
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Apr 09, 2025 -

Team Gillman Honda North responded

Pedro, we sincerely appreciate your feedback. Each employee is a valued member of the Team Gillman Honda North team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Team at Gillman Honda North

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