Team Gillman Honda North

If we could leave zero stars, we would. We bought our car in July 2024 and after that it was like we didn't exist. I can say this has been the worst car buying experience I have ever had. We bought our car in July 2024 and after that it was like we didn't exist. I can say this has been the worst car buying experience I have ever had. It took 4 times for them to clean the car correctly after purchasing. When they called us to get the plates put on the car, they never gave us our registration sticker (which resulted in me getting a ticket), they have not fixed the issues the car had before purchasing, within the first 2 days of having the vehicle, the windshield wiper fluid stopped working and they just topped it off, then 3 days later it stopped working again, we find that there is a hole in the reservoir, they take 2 months to replace it. They have had a very lackadaisical attitude towards service/preexisting issues with the vehicle. To say we regret buying the car from them is an understatement. We will never purchase a car from them again, nor recommend them to anyone looking to buy a vehicle. More

Very patient and helpful when purchasing my vehicle and the service department has the best customer service! the service department has the best customer service! More

This dealership hears the customer out on their wants and needs. The salesperson, Justin, approached us in a relaxed, friendly manner that was genuine. It didn’t feel like the average sales experience rather needs. The salesperson, Justin, approached us in a relaxed, friendly manner that was genuine. It didn’t feel like the average sales experience rather that I met someone new, an expert, who wanted to help me out with only best intentions. More

Disappointing Experience with Sales Pressure and Safety Concerns I visited Team Gillman Honda North to purchase a brand new 2025 Honda HR-V Sport. The sales rep, Agustin Vail Perez, told me he was instr Concerns I visited Team Gillman Honda North to purchase a brand new 2025 Honda HR-V Sport. The sales rep, Agustin Vail Perez, told me he was instructed not to negotiate with me, which felt discriminatory. I made it clear I would be paying in cash, but was still pressured to finance and asked for unnecessary personal details. Managers later confronted my daughter and I with an ultimatum: pay by 6 PM the next day or lose the car. After purchase, we noticed the brand new car had nearly 60 miles on it. Two weeks later, the tire pressure light came on, and a technician found the tires on the brand new car dangerously overinflated to 50 PSI. Agustin also called my daughter after she rated the experience a 6/10 and pressured her to change it to a 10. This was manipulative and unprofessional. I would not recommend this dealership based on our experience. More

Eric was AWESOME. Not only helpful with my tire replacement, but he went out of his way to show me little features I didn't even know my car had! I'd highly recommend Not only helpful with my tire replacement, but he went out of his way to show me little features I didn't even know my car had! I'd highly recommend this guy for any/all Honda needs 👍🏻 More

Muy recommend ado, es mi tercera compra en este dealer, muy buena atencion y trato muy buena atencion y trato More

I had the pleasure of working with Eric at the dealership. Eric was thorough with information regarding my vehicle and had great customer service. Wonderful service. dealership. Eric was thorough with information regarding my vehicle and had great customer service. Wonderful service. More

Excellent service, the people were accommodaying, everything done to the car was explained clearly, the advisor was really helpful. everything done to the car was explained clearly, the advisor was really helpful. More

Very informative and professional Had a great lounge to wait during the waiting period thank you wait during the waiting period thank you More

Very helpful and appreciated for there honestly and treating me more like family and I Very thankful that treating me more like family and I Very thankful that More