
Team Hodges
West Branch, MI

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32 Reviews of Team Hodges
Exemplary Dealership I bought my own first car today from Team Hodges and the professionalism of the staff made it a completely stress and worry free process. This can usu I bought my own first car today from Team Hodges and the professionalism of the staff made it a completely stress and worry free process. This can usually be a nerve-wracking situation for a college student when the nightmarish car insurance rates in Michigan become a reality, but Keith was able to negotiate the price down further and helped make the decision much easier. The entire staff was courteous and you can tell that helping you was in their best interests. The car was clean and he simplified the process excellently. More
service dept. excellence traveling from out of state,brokedown,had to be towed in,from start to finish Dawn in service dept was the greatest,on top of things,kept me informed, traveling from out of state,brokedown,had to be towed in,from start to finish Dawn in service dept was the greatest,on top of things,kept me informed, my ram had a nightmare of a wiring problem, Josiah Gawel,service tech,was right on top of it and I left there confident problem was solved. Many thanks to both of you. sincerely,bart wolbrink More
Service and Body Shop Customer Excellence! I was in a car accident with my Jeep Grand Cherokee. It was not driveable. Dawn hooked me up with a loaner within 5 minutes! They allowed me to keep t I was in a car accident with my Jeep Grand Cherokee. It was not driveable. Dawn hooked me up with a loaner within 5 minutes! They allowed me to keep the loaner until I learned the insurance company found it was a total loss, which was a week later! I cleaned out my Jeep for the insurance company to take it away. The next day I received a call that I forgot my license plate AND they saved my WeatherTech mats for me! When I was absolutely frazzled... they had my back! Amazing team that is not out to just sell cars but to treat their customers like family! That is how you get and keep loyal customers! Bravo!! More
Jerry, Dawn, Jennifer, and Bob treated us like family!! We had just gotten off I-75 on our way to Sugar Springs late on a Friday afternoon when our battery indicator / idiot light came on in our 2012 Jeep G We had just gotten off I-75 on our way to Sugar Springs late on a Friday afternoon when our battery indicator / idiot light came on in our 2012 Jeep Grand Cherokee. We did a quick search and found Hodges (lucky for us). We called and Jerry, the Service Manager, said to bring it right in. Even though we had our two dogs in tow, they welcomed us into the dealership while they diagnosed the problem. Bad alternator. Unfortunately, there wasn't any in the immediate area and they would have to order one and have it shipped. It wouldn't arrive until Tuesday. We got together with Jerry and Bob, the Parts Manager, and found one at a dealership about an hour away. Since we couldn't get it that evening, Jennifer put us in a rental and the next morning we got the alternator. The tech installed it and we were back on the road by noon Saturday! I'll say it again...we were very LUCKY to have found Team Hodges. They treated us like family!!! We will definitely go back. More
Excellent experience From the moment I got out of the car, this dealership treated me with expertise. Every aspect of this purchase was handled professionally and with pr From the moment I got out of the car, this dealership treated me with expertise. Every aspect of this purchase was handled professionally and with precision. Everything that i was told, happened exactly as i was told it would. More
Great experience I love my new jeep!! Ron and Mac and all of the Team Hodges staff were great. Very nice and helpful. Love the color. Thank you Nancy Morley I love my new jeep!! Ron and Mac and all of the Team Hodges staff were great. Very nice and helpful. Love the color. Thank you Nancy Morley More
Team Hodges Before All Other dealerships! Several times we were reminded to please call if we had any further questions, on the (Chevy Cruz) we chose! Protective coating done tomorrow! Happy! Several times we were reminded to please call if we had any further questions, on the (Chevy Cruz) we chose! Protective coating done tomorrow! Happy! More
I appreciated all the help, friendliness, and courtesy provided. I was not given any hastles and was allowed to test drive the diesel truck. Upon purchase I was treated well while putting on the Zuric provided. I was not given any hastles and was allowed to test drive the diesel truck. Upon purchase I was treated well while putting on the Zurich protection. I would definitely come back to this dealership for future service and purchasing needs. More
The people at Team Hodges is help full nice and gives you good fast service as fast as they can. I will recommend this dealer to other people. All of the people I meant that day was a great group of people. good fast service as fast as they can. I will recommend this dealer to other people. All of the people I meant that day was a great group of people. Thank you for the good experience of buying a car. More
The buying of our 2003 Sonoma was as enjoyable as it could be while spending money. Ron Hodges and all of his Team are Professional, Thorough, Friendly, and they listen. We will be coming back. I was so could be while spending money. Ron Hodges and all of his Team are Professional, Thorough, Friendly, and they listen. We will be coming back. I was sold when I was able to use their equipment to check out the pickup. THANKS ALL OF YOU!!! Vern More