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Team Toyota of Langhorne

Langhorne, PA

2.5
422 Reviews

746 E Lincoln Hwy

Langhorne, PA

19047

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422 Reviews of Team Toyota of Langhorne

May 22, 2014

very happy When I left work today I noticed a vibrating noise that was not there this morning. I called the service department at 2:45, and was able to get an a More

by Stacie1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
May 23, 2014 -

Team Toyota of Langhorne responded

We appreciate your marvelous feedback, Stacie. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care, Kevin Stroble General Manager 215.741.4200

May 21, 2014

Love the excellent service I received I walked in looking at a 2009 Hyundai elentra. My mom had spoken to joe in used car sales on the phone, so they had the car ready for me to test drive More

by Stacie1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in used cars
May 21, 2014 -

Team Toyota of Langhorne responded

Stacie, all of us at Team Toyota of Langhorne congratulate you on your new Corolla and appreciate the opportunity you presented to earn your business! Joe is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Warm Regards, Kevin Stroble General Manager 215.741.4200

April 04, 2014

I was tricked bunch of xxxxxxxx I've ever fealty with I'never gonna buy a car from them Not professional, I made a big mistake that I had to contact them More

by HamidHan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Magaziner, Lou Frangipanni, Jack Zurick
Apr 04, 2014 -

Team Toyota of Langhorne responded

Hamid- We would like to thank you for your feedback. Our customers are our top priority and it's disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about your experience and work with you to help you feel better about your visit. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, Kevin Stroble General Manager 215.741.4200

January 28, 2014

I could not be more satisfied with the courtesy, professionalism, honesty, and personal attention I received from Rich Magaziner and the entire Team Toyota team. I had spoken to Rich a few times ab More

by GlideOpener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Magaziner
Jan 29, 2014 -

Team Toyota of Langhorne responded

Thank you very much for the wonderful review of your experience at Team Toyota. Congratulations on your Rav4! Rick is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your business and recommendation. We will be there for you for many years to come. Sincerely, Kevin Stroble General Manager 215.741.4200

January 03, 2014

I Spent 2 hours waiting for my car to get diagnosed WITH an appointment. The service was terrible. They are terribly overpriced. Never going back again! More

by Rcolon88
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Weiner
Jan 06, 2014 -

Team Toyota of Langhorne responded

I am extremely concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our dealership. Please contact me directly at 215.741.4200. I hope to hear from you very soon. Sincerely, Kevin Stroble General Manager 215.741.4200

December 13, 2013

The whole car buying experience for me was a nightmare thanks to Team Toyota of Langhorne. Stan Esposito was my salesman, and after my time there, the term "never trust a car salesman" never rang more tru More

by farzana84
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Stan Eposito
Dec 16, 2013 -

Team Toyota of Langhorne responded

On behalf of everyone at Team Toyota, I would like to apologize for your recent negative experience. Our staff works hard to ensure that all of our customers drive off the lot feeling happy and confident and I am saddened to learn that this was not the case for you. If you could please call me at your earliest convenience, I would very much like the opportunity to discuss this matter in greater detail. I hope that we are able to work through this together and ultimately repair our business relationship. I look forward to hearing from you. Best, Kevin Stroble General Manager 215.741.4200

November 03, 2013

Our 2007 Corolla trade was listed in blackbook as 5,380 and edmunds as 6,076. They gave us only 3,500 for it and we questioned it , Mr. Gould stated that the car was in far worse condition than those price More

by roadrunner1972
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Gould
Nov 07, 2013 -

Team Toyota of Langhorne responded

On behalf of Team Toyota, I'd like to extend my sincerest apologies for the frustrating experience you had during your trade. We take pride in delivering honest and professional service and I'm alarmed at the situation you've described. It was never our intention to make you feel taken advantage of and I'd like the chance to make things right. Your loyal business is deeply valued and I assure you that the appropriate measures will be taken to ensure this type of thing never happens again. Please give me a call at your earliest convenience so we can get to the bottom of this. I look forward to hearing from you. Regards, Kevin Stroble General Manager 215.741.4200

Dec 02, 2013 -

Team Toyota of Langhorne responded

On behalf of Team Toyota, I'd like to extend my sincerest apologies for the frustrating experience you had during your trade. We take pride in delivering honest and professional service and I'm alarmed at the situation you've described. It was never our intention to make you feel taken advantage of and I'd like the chance to make things right. Your loyal business is deeply valued and I assure you that the appropriate measures will be taken to ensure this type of thing never happens again. Please give me a call at your earliest convenience so we can get to the bottom of this. I look forward to hearing from you. Regards, Kevin Stroble General Manager 215.741.4200

October 16, 2013

When going in to lease my first car, I found AJ to be friendly, informative, and attentitive. He made the process very easy, answering all of my questions, and helping me secure the best rate for my vehi More

by rmclunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Bell
Oct 27, 2013 -

Team Toyota of Langhorne responded

Thank you for taking the time to write about your experience with us! At Team Toyota , we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Regards, Kevin Stroble General Manager 215.741.4200

September 15, 2013

Over the past years I have become a loyal customer of Team Toyota in Langhorne (PA), having purchased multiple vehicles there. My loyalty arises from the remarkable excellence not only of the sales staff More

by RobertMcNaught
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Perez, Parts Manager and Stefan Pursell
Sep 16, 2013 -

Team Toyota of Langhorne responded

Thank you for taking the time to share your feedback! It is great to have you as a part of the Team Toyota family. We look forward to many more years of impressing you and greatly appreciate you spreading the word about our dealership. See you soon! Regards, Kevin Stroble General Manager 215.741.4200

August 27, 2013

On August 26, 2013, at Team Toyota/Langhorne PA, during my end lease return of a 2010 Toyota Rav/4, the dealership staff exemplified an effectual and streamlined process. This lease return occurred as p More

by RobertMcNaught
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Pides, Barry Zebrick, Casey Taylor, Bill Sullivan, Lou Frangipanni, Craig Brauer
Aug 28, 2013 -

Team Toyota of Langhorne responded

Bob, thank you for taking the time to write this detailed feedback. I am delighted to know that Victor and Barry were able to impress you by delivering the outstanding customer service Team Toyota is known for. We hope to work with you again in the future; be sure to visit us on Twitter and Facebook for access to our exclusive monthly specials. Regards, Kevin Stroble General Manager 215.741.4200

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