Team Toyota of Langhorne

Dave Friend pursued a deal that worked for me financially which is not easy in 2022! I appreciated his diligence and service and was happy when I moved through the financing department in a timely manner. Te which is not easy in 2022! I appreciated his diligence and service and was happy when I moved through the financing department in a timely manner. Team Toyota is not nearby to me but if they keep up the great service I will be back for another lease with them for sure. More

Whereas the website of Build Your Toyota stated my perfect, low mileage top-of the-line car was worth $29,000, the manager only offered me $23,000 toward the best model car they offered. Plus, the man perfect, low mileage top-of the-line car was worth $29,000, the manager only offered me $23,000 toward the best model car they offered. Plus, the manager was curt to the point of being rude. Avoid this place. More

Save your time, money and energy don't go there find another place. I have been a customer for awhile but my experiences were not the best. workers are unprofessional, they keep you there for the longes another place. I have been a customer for awhile but my experiences were not the best. workers are unprofessional, they keep you there for the longest time even if you have an appointment ....Recently, I had an appointment at 3:15 and got there they told me that they cannot work on your car the same day but i can leave it overnight . my appointment was just for a oil change. I said ok but I will need a ride back home please and the manager said we cannot give you a ride home no shutter driver is available and that was a lie when I sat down to try to call someone to pick me up the shutter driver came and asked me if I needed a ride I said yes he said I will take you when he was about to take me the manager told him not to take me home. I requested my car back since I couldn’t get the service scheduled for and they still deny me a ride home ….. I will never go back there because they don't deserve my money. Stay away! More

This review is to compliment service department advisor Andy Bilella, who handled the service visit today for my Scion IQ. Andy was uncommonly polite and helpful and ensured that my service work was comple Andy Bilella, who handled the service visit today for my Scion IQ. Andy was uncommonly polite and helpful and ensured that my service work was completed in a more than timely way. We will ask for Andy on our next visit to Team Toyota, Langhorne. Thank you, Andy! More

Just returned from having my Toyota getting its check up. Dealt with Andy Bilella service advisor. Terrific service and very kind to help me find my brain cells due to an error I made. As always service was Dealt with Andy Bilella service advisor. Terrific service and very kind to help me find my brain cells due to an error I made. As always service was excellent. Thanks again Team. More

Went in to buy Corolla cross in December told then it will be middle of January,then told being built Feb 5 now being told being built the middle of February will have it about two weeks later.I put mone will be middle of January,then told being built Feb 5 now being told being built the middle of February will have it about two weeks later.I put money down to secure vehicle and feel I'm getting nothing but run around.I understand the process with vehicles right now,however I did tell sales person this vehicle was transportation so I could transport handicapped brother.Im so sick of being patient I feel three months is a bit much especially when dates keep being changed,I am a repeat customer we have bought 5 toyota vehicles will not be returning to Team toyota after this. More

Worst sales experience and misrepresentations across the the entire sales experience. Zero stars across the board. the entire sales experience. Zero stars across the board. More

Fantastic, honest and fun experience! I got what I came for, and I was in and out in a flash! for, and I was in and out in a flash! More

Aggravated and Disappointed…..All started with sending Aggravated and Disappointed….. All started with sending a note to the sales manager asking if he can get to our price for for a specific vehicle an Aggravated and Disappointed….. All started with sending a note to the sales manager asking if he can get to our price for for a specific vehicle and a trade-in of our vehicle. He responded and said let me see what we can come up with. A day later we received a message with a formal quote that was close to where we wanted to be. We understand the difficulty in getting vehicles at this time so when they came in close to our target price, we were very excited. One of the items on the quote didn’t match the vehicle we asked about so we responded to confirm we were all talking about the same car. They responded, yes, our car hasn’t been built yet so this was just a placeholder; full confirmation the quote was for the exact car we had been discussing. We had been talking to two dealerships about this particular model but Team was closer to our target price so we walked away from the other deal (that car was quickly sold to someone else). I’m addition, we had purchased two vehicles from Team before so we were comfortable there. Two days later, Saturday, we were scheduled to go to Team so that they could confirm our trade-in vehicle and sign the papers for the deal. An hour before our scheduled appointment, Team calls us and tells us they made a mistake; increased the price $4,500. After back and forth they ultimately came down to $2,500 over the formally quoted price; which was higher than the deal we walked away from. It was clear they really didn’t want to sell us the car. The deal they reneged on would have been made every day of the week six months ago. They prioritized a few extra bucks on one deal instead of honoring a quote they gave to a two time repeat customer. Furthermore, the general manager actually said to me that loyalty doesn’t mean anything to them and it’s all about each individual deal. We all know that he that, but he actually said it. Finally a day later, we receive a call from another manager at Team we hadn’t spoke to previously. He tells us that our car was pulled from production and won’t be made. We don’t believe that for a second but that’s how they are justifying not honoring the ‘deal’. More

I purchased my vehicle from Team Toyota in January of 2021. I paid all cash and there was no financing involved. I did not receive my car title for 2 months. So in March i started calling Team toyota pap 2021. I paid all cash and there was no financing involved. I did not receive my car title for 2 months. So in March i started calling Team toyota paper processing person. All they keep telling wait 2-3 weeks. I called back regularly. same answer wait 2-3 weeks. Now it has passed 8 months and i still do not have my title. There is nobody following up the issue. I have to keep calling for update. The issue is still not resolve. So if you must buy car from Team Toyota be careful with the paperworks. There is no support in after sale. More