Team Toyota of Langhorne

Excellent customer service! My experience with Mike and this dealership was awesome...beyond my expectations. I traveled from New Jersey but the trip was worth it. Mike was very My experience with Mike and this dealership was awesome...beyond my expectations. I traveled from New Jersey but the trip was worth it. Mike was very helpful, honest and hard working. He made my purchase a surprising pleasure and gave me a great deal on my new Toyota Highlander. I plan on working with Mike again in the future and will refer all my friends and family. More

Review I had a great experience and would recommend the dealership. The service was great and very friendly. Marc Goldberg was very thorough and informative. I had a great experience and would recommend the dealership. The service was great and very friendly. Marc Goldberg was very thorough and informative. I'm very pleased with our purchase. More

Lifetime warranty - bull. I'm not one to ever post negative or positive reviews, but I feel like this is something which needed exposure - so hopefully folks aren't misled I'm not one to ever post negative or positive reviews, but I feel like this is something which needed exposure - so hopefully folks aren't misled and put into the same situation. Bought a non-Toyota used car in Sept 2014 with Lifetime warranty on the powertrain with 59,500 miles on it plus 4 free oil changes. Was told by sales/finance that maintenance was done and I should bring it in within 3 months for the first oil change. Brought it in under 3 months with 61,??? miles on it, with a printed out maintenance schedule. was told the 60k mileage was already done. Asked about the maintenance schedule, whether i had to bring it in every 3 or 6 months. I was told as long as I bring it in under 5,000 miles, the warranty would be covered. Brought it in at under 65,000 miles on it, with a printed out maintenance schedule to make sure everything was done. Maintenance done Brought it in at under 70,000 miles on it, with a printed out maintenance schedule to make sure everything was done. Maintenance done Differential started leaking. Brought it in at 74,000 miles on it. Was told that that 60k maintenance was not done, that I should have brought the car to the service shop when i bought it because it was due for 60k maintenance right away. Was told that I exceeded the time period for oil changes (one was a 7 months and 12 days), though i was told every 5k miles, which it was under. Was told certain maintenance was not done, even though I had asked about it when it was due. In the end, they said even though the employees told me certain things - it's not their responsibility/fault and the lifetime warranty contract was now voided. Was told they have no record of which employees I originally spoke with, they do not keep records that long. Was told the more recent employees I talked to - no longer work there. Was told it was a free warranty and I wasn't really losing anything. Was livid - now with at least $400 of repairs that need to get done (Though i'm not really losing anything...right????). If I decided to not have them do it, I had to pay an $80 diagnostic fee. The lifetime warranty was a big selling point for me and I feel like it was all a sham. Not sure how the new car experience is, but if it's anything like the old - I will not be subjecting myself to Toyota. While the sales/service employees were nice, courteous, upbeat and what not - It doesn't make up for the misinformation given through what appears to be through the entire sales and maintenance process. More

Great People From Top To Bottom A 2016 RAV4 in Pennsylvania is the same as a 2016 RAV4 anywhere else in the world. When you buy from Team Toyota of Langhorne however, you are gettin A 2016 RAV4 in Pennsylvania is the same as a 2016 RAV4 anywhere else in the world. When you buy from Team Toyota of Langhorne however, you are getting much more than a vehicle; you are getting a staff (from Enrico and Tammi in Finance, to Alan in management, to Rich in Sales) that are professional, courteous, polite, and best of all, pleasant. I will be back. More

Excellent customer service! A few months ago I purchased a 2009 Nissan Rogue. I have been having some issues with the car. When I contacted Team Toyota, Bill Sullivan in sales r A few months ago I purchased a 2009 Nissan Rogue. I have been having some issues with the car. When I contacted Team Toyota, Bill Sullivan in sales responded quickly. His only concern was "how do we make this right and do it quickly?" The next day I took the car into the service department where James was in charge of the service. He got the repairs done sooner than anticipated and with fantastic customer care. James and Bill worked together to get my issues resolved and I could not be happier with the quick results, professional courtesy and all the car is running great. THANK YOU to Bill, James and Team Toyota for all your help!! More

Awesome experienced First visit from this place last friday to have my state inspection and oil change. Employees were awesome. Stayed a little longer than the time promi First visit from this place last friday to have my state inspection and oil change. Employees were awesome. Stayed a little longer than the time promised but I didn't mind at all coz the waiting area was very nice and comfy. The wifi signal were strong unlike the other place I originally bought my 2014 toyota sienna and did my first couple services. Surely and highly recommend this place to my fam and friends. More

Our Browsing Turned Into Buying! My husband and I were interested in a Toyota SUV or similar car that offered comfort and great gas mileage. We had been recommended by our son, who h My husband and I were interested in a Toyota SUV or similar car that offered comfort and great gas mileage. We had been recommended by our son, who had purchased a Prius from Team Toyota last year, to ask for Tom Mellon at the dealership. Tom's patience, friendliness, and outstanding customer service made us feel welcome and not pressured. We did end up leaving the same day with a new car and love our Prius Wagon! Thank you Tom! More

Amazing customer care, honesty, and patience I was at Team Toyota on Memorial Day Weekend, and it was the first time I was purchasing a car on my own. My credit isn't great, but Tom Mellon (prog I was at Team Toyota on Memorial Day Weekend, and it was the first time I was purchasing a car on my own. My credit isn't great, but Tom Mellon (program manager) and Patty in finance fought to get me a payment I wanted even with a high APR. They walked me through the process, and were patient with me when I was gathering documents, and informant along the way. Not only did they work extra hard to get me the rate, but they eased my nerves and promised me it was going to work out, because I was really concerned about getting approved. I was at the dealership alone, doing this purchase, and everyone made me feel like family, and conveyed their genuine happiness for me, even in finance with Tammy when I sat with her during the signing. I would never go anywhere else, and am so happy to be part of the Team with my brand new Corolla! More

Team Toyota Values It's Customers !! Rich Magaziner worked with me over a period of 3 months to find exactly the vehicle I wanted to purchase. The organization kept its promise to me, an Rich Magaziner worked with me over a period of 3 months to find exactly the vehicle I wanted to purchase. The organization kept its promise to me, and delivered the 4Runner Trail equipped with the options I wanted in the vehicle. It was obvious that they valued my past business in both the sales and service departments. Rich Magaziner demonstrated that by continuing to keep me informed during the search for my vehicle, and by returning my phone calls during the same business day. I appreciate the professionalism and great treatment. More

Great Experience The deal was made in 30 minutes. Rich Magaziner is professional, organized and proactive. That's how I like to do business. In and Out. The deal was made in 30 minutes. Rich Magaziner is professional, organized and proactive. That's how I like to do business. In and Out. More