Ted Britt Chevrolet Sterling

We received great customer service. Tim Lee was a very professional, customer pleasing, sales manager. Trent Ellis and Vince Keam were very knowledgeable salesmen and very friendly. We had no pressure. professional, customer pleasing, sales manager. Trent Ellis and Vince Keam were very knowledgeable salesmen and very friendly. We had no pressure. Joe Fendrich in Finance was great. He explained everything and was so pleasant. I spoke to Jason Fischbein a couple times on the phone. He was always very nice & professional, and he returned my calls. Overall, the team at Ted Britt Chevrolet in Sterling VA was great. We drove 3 hours to get there, and I would definitely do it again. By the way, I love my Traverse!!! More

Went to VA to look at a Mazda 3 at a Subaru dealership originally. That turned out to be a waste of time. Luckilly Ted Britt Chevy had a Mazda Speed3 on the lot so we decided to stop in to take a look. originally. That turned out to be a waste of time. Luckilly Ted Britt Chevy had a Mazda Speed3 on the lot so we decided to stop in to take a look. We are glad we did. This was the nicest Mazda of the six we had looked at earlier in the week. Our salesperson Baxter even turned out to be a PA native. Needless to say we got the car we were looking for at the a price that was within our budget. All with a very enjoyable expereince start to finish. Thanks, T&C More

Great staff and very knowledgable. I visited this dealership on several occasions and was met at the door every single time. I would highly recommend dealing with this dealership. I look forward to d dealership on several occasions and was met at the door every single time. I would highly recommend dealing with this dealership. I look forward to dealing with them in the future for all my vehicle service needs. More

Great customer service, friendly staff an overall great experience. Spencer really helped me find the perfect car for me. I really felt that Spencer listened to what I wanted and found it for me. experience. Spencer really helped me find the perfect car for me. I really felt that Spencer listened to what I wanted and found it for me. More

I bought a 2007 Toyota Camry Hybrid on March 16, 2013 from the Used Car Lot with Vince and Tim Lee(Manager). I was told the Navigation works and all it needs a DVD for Map. After buying a DVD Map, I load from the Used Car Lot with Vince and Tim Lee(Manager). I was told the Navigation works and all it needs a DVD for Map. After buying a DVD Map, I loaded the Navigation but it failed to load the Map, rather it won't eject the DVD as well. The DVD Navigation System failed to work. I took the car back to dealership and met with Omar Hernandez(Manager). You need people like Omar Hernandez to realize the world is still beautiful. Omar asked me to wait for few days till his boss comes back from vacation. I did not have to remind him of his promise, he called me and told me to bring the car back,and I did. He introduced me with Abdul Ali (best service man ever). Ali arranged all the paper works, rental car for me and 5 days later they have taken care all the navigation issue. The customer service and the quality of work is in outstanding test, could not be happier. A really bad experience turned into a future buyer from Ted Britt. I will recommend all customer to look for Omar for sales and Ali for Service, you can not go wrong. More

Omar is a very proactive person and always greets everyone with a positive attitude. I met him years ago and purchased a car with him and so has a couple of my family members. I know I can count on h everyone with a positive attitude. I met him years ago and purchased a car with him and so has a couple of my family members. I know I can count on him to be honest and I feel that I can come out of the dealership feeling very happy. When I go get my oil changed at the dealership, I know that I can always come and say "hello". I have recommended him and still do to other people that I know. I appreciate his kindness and it reminds me that there are good people out in the world still. Thank you Omar! More

When I started looking for a car, I knew what I wanted. A 2013 Traverse. I visited several dealerships before coming to this one. The first person that greeted me outside as I walked towards the building A 2013 Traverse. I visited several dealerships before coming to this one. The first person that greeted me outside as I walked towards the building was Mike Garrett. My existing vehicle was purchased from Ted Britt Ford of Chantilly so I wanted to see what kind of deal they could offer. The customer service I received from Mike was great. He was very personable, accommodating and seemed genuine when he said that he would work to get me what I wanted. I shared with Mike that buying cars was one of my least favorite things but he said he liked talking with people and helping them get what they are looking for with the best deal possible. So, it begins. We start looking at cars. He shows me around the service department and introduces me to the staff. They were friendly and enthusiastic and assured me they would meet all my needs if I purchased a vehicle from this dealership. If Mike didn't know the answer to one of my questions, he went and found out. The vehicle model I initially wanted was way out of my price range so he learned what I could and couldn't live with in a Traverse, as far as option goes like DVD player, leather seats, GPS system, etc which I liked and then we went from there. I think I test drove two cars and he was willing to let me drive more in order to help me decide on something I would really enjoy. Whatever I told him I was interested in, he showed me what they had to make a match. Well, we found a match. After that, Mike and Jason went to work on running the numbers for me. I had what I thought was a reasonable number in mind and I wanted to see if they come close to it. They did. At that point, I felt comfortable and accepted the deal. With financing already in hand, I signed the paper work with Carey of financing and was handed the keys to my new car that same day. Carey was nice. She went over somethings I might be interested such as maintenance plans as well as in-house financing. I told her I wasn't interested and she moved on to getting me squared away. No sweat, no pressure. I really appreciated that. I drove away happy with a deal that put a smile on my face because I got the car I wanted and with options that I could live with. Well, I'm waiting on a navigation install for GPS that I wanted that didn't come in the car but that should be resolved in a few days once it arrives at the dealership. Mike has been in contact with me giving me updates on the status as well as Omar. If you're in the market for a car, I recommend that you check them out to see what they can do for you. They know their business. More

Everyone was extremely friendly throughout the entire experience, ranging from the internet salesperson I spoke with on the telephone to the salesman who ultimately closed the sale with me, Will Allen. experience, ranging from the internet salesperson I spoke with on the telephone to the salesman who ultimately closed the sale with me, Will Allen. I believe the dealership could have given me more money on my trade-in, but the price of the car already beat all other competitors by a significant margin, so ultimately the deal was well worth it. The sales process was extremely smooth and went as quickly as could be expected. I expect that Ted Britt will be one of the first dealerships that I look to when I purchase my next vehicle. More

We just recently purchased a 2013 Chevy Sonic, and the experience at Ted Britt Chevrolet was incredible. Omar and Eddie were very knowledgeable and made my buying experience a very pleasant one. experience at Ted Britt Chevrolet was incredible. Omar and Eddie were very knowledgeable and made my buying experience a very pleasant one. More

The sales associates at Ted Britt were absoluitly fantastic to work with. They were all very professional and helped me and my girlfriend both purchase new 2013 Chevy Cruze's. They were all very poli fantastic to work with. They were all very professional and helped me and my girlfriend both purchase new 2013 Chevy Cruze's. They were all very polite and pleasure to work with. There is nothing better than finding a dealer ship that makes you feel like family. I would highly recomend Spencer Rothermel to be your next sales associate when you are ready to buy a new Chevy Travis D A very Happy Chevy Cruze Owner :) More