Ted Britt Chevrolet Sterling
Sterling, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This was the best dealership experience I have ever had. Will Allen is an excellent sales rep. He is very personable and genuinely concerned with customer satisfaction. He went to great lengths to ensure w Will Allen is an excellent sales rep. He is very personable and genuinely concerned with customer satisfaction. He went to great lengths to ensure we got the model we wanted, in the color we wanted, at the best possible price. He kept us updated throughout the entire purchase process while we waited for our car to come in. He was very thorough in informing us with all the aspects of the sales process, and showing us all the features of our new Chevy Spark. His friendly demeanor and no-pressure sales approach made the experience very enjoyable. When we received the car it was fully prepped, cleaned, and detailed with all accessories, such as mats and license plates, fully installed. During the payment process, Carey Lair was very thorough and honest with all the extra options to support our new car. She helped us choose the best warranty/service package to fit our needs. Carey's friendly, no-pressure, no nonsense presentation really left us with the feeling we got the best service options for our car. She was also very helpful working with my loan provided to get the purchase payment processed in a hassle-free manner. All in all, Ted Britt Chevy of Sterling is a great place to buy a car. More
Rory was unusually helpful in describing features of the Equinox and providing a test drive. When we decided to buy we worked with Rory, Omar, and Carey to arrive at the trade-in and monthly payment that wo Equinox and providing a test drive. When we decided to buy we worked with Rory, Omar, and Carey to arrive at the trade-in and monthly payment that would fit our budget. Also spoke with Matthew during the process. All were very patient and helpful and we are very pleased with our new vehicle especially when we decipher all of the buttons and features. More
My first contact was through the internet, which was responded to within a few minutes. We exchanged a couple of emails and phone calls in a very short period of time. Kayla arranged for someone to meet responded to within a few minutes. We exchanged a couple of emails and phone calls in a very short period of time. Kayla arranged for someone to meet me, Mas Hill, who promptly met me as I arrived with the vehicle that I inquired about parked directly in front of the entrance, very impressive. We went on a test drive and began a quick and playful negotiation with Omar Hernandez. On to financing and out the door very quickly. Having purchased over 70 vehicles over the past 40 years, I have ample experience to draw on. I was pleasantly pleased with the entire process. Best purchasing experience ever and that says alot! Chuck Taylor More
Maas went above and beyond the call of duty in customer service!! Omar was great. No hassle buying, Perfect experience for a first time buyer. service!! Omar was great. No hassle buying, Perfect experience for a first time buyer. More
Outstanding customer service from Ted Britt Chevrolet. Spencer Rothermel gave excellent customer service to me and my family. Spencer is an excellent asset to the company. I have had some really bad exp Spencer Rothermel gave excellent customer service to me and my family. Spencer is an excellent asset to the company. I have had some really bad experiences in purchasing vehicles in the past but Spencer presented himself in a very professional way. He is warm and friendly and has outstanding customer service skills. I will recommend him and theTed Britt Chevrolet dealership to everyone who is in the market for a new or used vehicle. More
Great experience with Kosta and Mike. They went well beyond what most dealers would do to get my deal done. I am impressed, and I certainly will be back again for my next car. beyond what most dealers would do to get my deal done. I am impressed, and I certainly will be back again for my next car. More
Surprised my wife with Camaro for her birthday. Very pleased with Salesperson (Masame Hill) and entire dealership, not only working on pricing with me, but also the logistics of surprise. She got the c pleased with Salesperson (Masame Hill) and entire dealership, not only working on pricing with me, but also the logistics of surprise. She got the car she wanted and I got it at a price I was comfortable with. Would definately recommend salesperson and delaership to others. More
When I 1st contacted Ted Britt Chevrolet I was contacted promptly. I talked to Silvana Hamdan, Jason Fischbein and Omar Hernandez in the beginning and they all worked hard to get me the car I wanted. I've b promptly. I talked to Silvana Hamdan, Jason Fischbein and Omar Hernandez in the beginning and they all worked hard to get me the car I wanted. I've been to other dealerships where everyone had something different to say, but these 3 worked together and were all on the same page which helped give me the confidence to continue the progress. Even when I wasn't sure what I wanted to do they never pressured me and I even made different appointments because of my uncertainty. When I finally committed and showed up I worked with Will Allen ( which was also on the same page) to finish the deal and I have to say he knew his stuff and was a class act guy! While I was in with the finance manager (please forgive me I forget his name) to finish up some paperwork Will kept my teenage kids occupied and they loved him! He's all they could talk about on our way home. This group of professionals is the reason why I gave such a great review and when I'm ready to buy another it will only be Ted Britt Chevrolet. More
Purchased our new ChevyTraverse from Eddie, he was friendly and great to work with! He worked with Kosta to get us the best price for our vehicle. Kosta called us back and we were able to make a great friendly and great to work with! He worked with Kosta to get us the best price for our vehicle. Kosta called us back and we were able to make a great deal. Carey worked with lenders to get us a terrific interest rate, better than we expected when we came in to purchase the vehicle. We purchased the demo so there were a couple of things that had to be fixed on the vehicle. Not unusual for a demo. Ronald, in the service department, has been very helpful and easy to work with, he arranged the work and rental car so it would be least disruptive to our schedule. Overall a great experience, Thank You, I would purchase from them again. More


