
Ted Britt Chevrolet
Sterling, VA
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538 Reviews of Ted Britt Chevrolet
Disrespectful, Unhelpful, Scammers I've tried three times to bring my truck in for recall service. After finally getting an appointment they tried to charge me an hour labor even though I've tried three times to bring my truck in for recall service. After finally getting an appointment they tried to charge me an hour labor even though this is a GM recall. Luckily they told me they were going to try to screw me up front so I left, without receiving my recall service (potential fire hazard). I tried to make another appointment and the rude woman who answered said they would only accomodate me on a weekday since it's a recall (not important to them). She refused to let me bring my truck in on Saturday. Then she hung up on me. Worst customer service center on the planet. Don't bother. I would never bring a car here. They don't give a xxxx about the customer. More
Brand new car Anthony was great. He worked with us and met all our wants and needs . He listen to what we had to stay . Very pleased. Thank for sticking by us for Anthony was great. He worked with us and met all our wants and needs . He listen to what we had to stay . Very pleased. Thank for sticking by us for 2 years , till we got what we wanted. More
Great Experience! Great prices and selection, friendly people, no pressure to upsell any "extras", no games. Mas was great to work with. Wish they were closer to home, Great prices and selection, friendly people, no pressure to upsell any "extras", no games. Mas was great to work with. Wish they were closer to home, but well worth the drive to get out there. Highly recommended! More
A brief review of how well I was treated by employees I want to Thank Ted Britt employees, especially R. Hook Pagnotta and Nina Islam for their ability to explain the characteristics of the 2016 Chevrolet I want to Thank Ted Britt employees, especially R. Hook Pagnotta and Nina Islam for their ability to explain the characteristics of the 2016 Chevrolet Impala I purchased. Mr. Pagnotta explained in depth the many technical procedures required to operate the vehicle. His salesmanship was excellent. He thoroughly answered my questions and I felt comfortable during the entire process. I drove away completely satisfied with how I was treated. Nina was great in answering my maintenance questions, and did not hesitate to go out of her way to ensure I was satisfied. I will continue to use Ted Britt Chevrolet for all my future auto requirements. More
Great Job I talked with Anthony Saunders at Ted Britt Cevrolet. He represented the dealership well and listened to my needs. He didn't pressure me either. I I talked with Anthony Saunders at Ted Britt Cevrolet. He represented the dealership well and listened to my needs. He didn't pressure me either. I was impressed enough that I bought a truck during that visit. I look forward to working with him again. Thanks More
Wonderful Customer Service! We were so pleased with our entire experience at Ted Britt. Very knowledgeable and efficient. We would absolutely recommend them, and will likely be b We were so pleased with our entire experience at Ted Britt. Very knowledgeable and efficient. We would absolutely recommend them, and will likely be back to purchase in the future. More
Awesome experience! After a horrific car buyer experience 2 years ago, I was ready to never do it again. I am so glad I did!! Mas was awesome! He showed me how everythi After a horrific car buyer experience 2 years ago, I was ready to never do it again. I am so glad I did!! Mas was awesome! He showed me how everything in my new car worked, helped me set up my on star and internet. He explained everything so thoroughly. James in finance was a master of numbers! He lowered my car payment and I got a brand new car! Together they were the best! They searched and searched for the options I wanted, but not once did I feel pressure to buy. Their knowledge of the car and the business helped me to understand how certain things worked as well. I honestly can't thank them enough! More
EXCELLENT CUSTOMER SERVICE! VERY SATISFIED James Nuyen was my sales professional and he was top notch. He reached out to me via text message which I absolutely loved, I could correspond with h James Nuyen was my sales professional and he was top notch. He reached out to me via text message which I absolutely loved, I could correspond with him when it was convenient for me. He was extremely thorough and a just a very likable guy! Based on the service I received from James, I will absolutely recommend him and TedBritt to others. Also, I worked with Jim in the finance department, he was amazing. Extremely thorough with the finance process. He was clear about what I was signing. He educated me on the loan process which, in my book was HUGE! He was also very helpful with the process of transferring my insurance and gave me so insight on that as well. These two guys went above and beyond to help me and I appreciate it! They deserve some recognition! More
It was easy to talk to Mas and Angel. The whole car buying is stressful as it is, but it made it easier talking to people that know what they were talking about. I'm glad a came to this d The whole car buying is stressful as it is, but it made it easier talking to people that know what they were talking about. I'm glad a came to this dealership it made it really comfortable and confidante with my purchase More
Process was great from start to finish. Hook was great. Started the purchase process online and worked out pricing by email. Hook from Ted Britt was quick to respond and follow up. After the price was set Started the purchase process online and worked out pricing by email. Hook from Ted Britt was quick to respond and follow up. After the price was settled, I went in for a test drive. Hook has the car ready and let us take a test drive by ourselves for as long as we wanted. The purchase process was quick and Hook went through all the features of the car and was very knowledgeable of all the specs and features of the car. I was very pleased with the entire process from start to finish and got a good price for the car. I would highly recommend Ted Britt and Hook was great. More