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Ted Britt Chevrolet

Sterling, VA

3.3
538 Reviews

46990 Harry Byrd Hwy

Sterling, VA

20164

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538 Reviews of Ted Britt Chevrolet

September 23, 2016

Disrespectful, Unhelpful, Scammers I've tried three times to bring my truck in for recall service. After finally getting an appointment they tried to charge me an hour labor even though More

by CarServiceReviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Thomas
Sep 27, 2016 -

Ted Britt Chevrolet responded

We are saddened to know you are not pleased with your experiences with our service team. We take your satisfaction and your safety very seriously and we would like the opportunity to discuss your concerns with you further. Please email us at customercare@tedbritt.com when you get a moment. Thank you and we look forward to hearing from you.

September 22, 2016

Brand new car Anthony was great. He worked with us and met all our wants and needs . He listen to what we had to stay . Very pleased. Thank for sticking by us for More

by shasha1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Saunders
Sep 22, 2016 -

Ted Britt Chevrolet responded

We're so happy we could finally get you into the perfect vehicle! Thank you for choosing Ted Britt Chevrolet and for taking the time to leave this feedback about Anthony. We hope you'll think of us for your future automotive needs!

August 30, 2016

Great Experience! Great prices and selection, friendly people, no pressure to upsell any "extras", no games. Mas was great to work with. Wish they were closer to home, More

by DanRad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masame Hill
Aug 30, 2016 -

Ted Britt Chevrolet responded

We appreciate you driving the extra distance to work with Mas and the rest of our team! Thank you for leaving us these wonderful ratings and for choosing to make your purchase from Ted Britt Chevrolet. Let us know if we can help with anything else!

August 18, 2016

A brief review of how well I was treated by employees I want to Thank Ted Britt employees, especially R. Hook Pagnotta and Nina Islam for their ability to explain the characteristics of the 2016 Chevrolet More

by Choate, Bill
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hook Pagnotta, Angel Gammons, Nina Islam
Aug 19, 2016 -

Ted Britt Chevrolet responded

This is just what we love to hear, Bill! Hook and Nina are fantastic members of our team and we're so pleased to know you enjoyed your experience with them. Thank you for these great ratings and kind comments. We look forward to continuing our relationship for many years to come!

July 29, 2016

Great Job I talked with Anthony Saunders at Ted Britt Cevrolet. He represented the dealership well and listened to my needs. He didn't pressure me either. I More

by MLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Saunders
Jul 29, 2016 -

Ted Britt Chevrolet responded

You're welcome! We appreciate you taking the time to share your thoughts about Anthony and your purchasing experience. We hope you're loving your truck and we look forward to seeing you again too! Thank you!

July 26, 2016

Wonderful Customer Service! We were so pleased with our entire experience at Ted Britt. Very knowledgeable and efficient. We would absolutely recommend them, and will likely be b More

by Melinda Wildman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Masame Hill
Jul 27, 2016 -

Ted Britt Chevrolet responded

We certainly hope to work with you again someday, Melinda! Thank you for sharing this feedback about your time with our team here at Ted Britt Chevrolet!

July 21, 2016

Awesome experience! After a horrific car buyer experience 2 years ago, I was ready to never do it again. I am so glad I did!! Mas was awesome! He showed me how everythi More

by brandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Masame Hill, James Nystrom
Jul 22, 2016 -

Ted Britt Chevrolet responded

This is wonderful to hear! Our team works hard to help each customer find the best vehicle for their needs and we're so pleased you had an enjoyable experience. Don't hesitate to give us a call or stop by if we can do anything else for you! Thank you so much!

July 07, 2016

EXCELLENT CUSTOMER SERVICE! VERY SATISFIED James Nuyen was my sales professional and he was top notch. He reached out to me via text message which I absolutely loved, I could correspond with h More

by smelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Nuyen
Jul 08, 2016 -

Ted Britt Chevrolet responded

That's absolutely fantastic! Thank you for sharing all of this incredible feedback about James and our team here at Ted Britt Chevrolet. We're glad to know that you not only got what you wanted, but you also learned more about the car buying process. We hope you enjoy the new vehicle for many years and we hope to see you again some time!

July 05, 2016

It was easy to talk to Mas and Angel. The whole car buying is stressful as it is, but it made it easier talking to people that know what they were talking about. I'm glad a came to this d More

by cinowlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Masame Hill, Angel Gammons
Jul 06, 2016 -

Ted Britt Chevrolet responded

Thank you for letting us know that our team made your car buying experience so easy here at Ted Britt Chevrolet! We're pleased to know that you enjoyed your time here and that you got exactly what you wanted in your new vehicle. We hope you enjoy it for many years and we hope to see you again some time in the future!

July 04, 2016

Process was great from start to finish. Hook was great. Started the purchase process online and worked out pricing by email. Hook from Ted Britt was quick to respond and follow up. After the price was set More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hook Pagnotta
Jul 05, 2016 -

Ted Britt Chevrolet responded

Gary, thank you for sharing your experience with us here at Ted Britt Chevrolet! We are truly pleased to know that Hook took such excellent care of you during your visit and was able to show you all of the fantastic features of your new car. Thanks for that outstanding recommendation and we hope you enjoy your new vehicle for many years!

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